Jul 30, 2016, 4:21 pm
Last edit by: Slickw
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
Aug 15, 2018, 3:23 pm
#5266
Join Date: Aug 2018
Programs: Marriott
Posts: 46
I think a LOT of people with TPs are going to be furious when they find out they cannot upgrade or downgrade their certificates.
Aug 15, 2018, 3:31 pm
#5267
Join Date: Aug 2018
Programs: Marriott
Posts: 46
Amazingly I just called the normal Travel Package number (3:45 EST) and was able to order 132K United and Cat 1-5 in less than 9 minutes from dial to hangup !
BEFORE the CSR answered, asked for MR# , my zip code, last 4 numbers on CC ; which I haven't had to do before.
The CSR also said without prompting that the category could be changed...... Not what Lurker has advised today.... so CSR have not been advised yet
BEFORE the CSR answered, asked for MR# , my zip code, last 4 numbers on CC ; which I haven't had to do before.
The CSR also said without prompting that the category could be changed...... Not what Lurker has advised today.... so CSR have not been advised yet
This whole TP debacle has been very frustrating.
Aug 15, 2018, 3:35 pm
#5268
Join Date: Dec 2017
Posts: 746
I'm hoping at the very least they'll allow a one-time category change. I mean, you've had CSRs telling people that the Marriott category number of the package will be the category number of the new package!
Aug 15, 2018, 3:36 pm
#5269
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Since MPG caved after pressure from SPG members hoping to become LTPP, it may help if concerned individuals make their objections to the proposed no change policy known. If some of you haven't done so already, it can't hurt to add your responses to the Lurker's update on the Starwood side of FT.
Aug 15, 2018, 3:50 pm
#5270
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
Will do. Thanks!
Aug 15, 2018, 3:55 pm
#5271
Join Date: Sep 2014
Posts: 58
I just called to upgrade my category 7 travel package to category 8, it took about 10-15 minutes total. Praying it'll be converted to the new category 6.
Aug 15, 2018, 3:57 pm
#5272
Join Date: Apr 2017
Programs: Delta-DM, United-Platinum, American-Platinum, Marriott-Platinum, SPG-Platinum
Posts: 196
This is only true for marriott properties. Those hoping to book SPG properties with TP likely won't be as lucky with the one month freeze. Unless you have loads of SPG points to lock in a rate and hope it drops (which if you did you'll probably assessing whether to get a few more TPs with versus holding award space)
You can make an award reservation at the new rates as of August 18. And then call and attach the travel certificate to the reservation after Sept. 18. Marriott does not deduct the points for a reward reservation until you ask them to. So the one month period should have no impact on access to award inventory for travel packages.
Aug 15, 2018, 3:59 pm
#5273
Join Date: Dec 2013
Location: SFO
Posts: 506
I messaged SPG and Marriott through Facebook, and Marriott never responded. SPG however almost immediately confirmed what Lurker said--that certs cannot be upgraded or downgraded after 8/18. When I pressed further and asked how we are supposed to know what category to upgrade to BEFORE 8/18, if they are not releasing the category mapping until after 8/18...and pointed out how unfair it is to their most loyal customers, the response was, "we are seeking clarification on your questions and will get back to you when we get an answer. We appreciate your patience."
This whole TP debacle has been very frustrating.
This whole TP debacle has been very frustrating.
Aug 15, 2018, 4:12 pm
#5274
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
This is only true for marriott properties. Those hoping to book SPG properties with TP likely won't be as lucky with the one month freeze. Unless you have loads of SPG points to lock in a rate and hope it drops (which if you did you'll probably assessing whether to get a few more TPs with versus holding award space)
If the launch of the combined program on August 18 also means a combined reservation website, and if this is built on the Marriott platform, then point reservations for SPG legacy hotels are likely to work the same way as for Rewards legacy hotels.
Maybe I'm just too optimistic.
Aug 15, 2018, 4:15 pm
#5275
Join Date: Aug 2009
Location: IAH
Programs: SPG Platinum, Hyatt Diamond, IHG Gold Ambassador, Marriott Gold
Posts: 519
To give one more example of the misinformation CSRs have fed to customers: was told today that if I wanted to book a (new) Cat 6 hotel with my (old) Cat 8 certificate, I can downgrade it to Cat 6 and get the difference in points.
Obviously, it’s very incorrect but just goes to show what a mess Marriott has on their hands with CSRs making things up due to lack of information.
Obviously, it’s very incorrect but just goes to show what a mess Marriott has on their hands with CSRs making things up due to lack of information.
Aug 15, 2018, 4:17 pm
#5276
Join Date: Aug 2009
Location: IAH
Programs: SPG Platinum, Hyatt Diamond, IHG Gold Ambassador, Marriott Gold
Posts: 519
If the launch of the combined program on August 18 also means a combined reservation website, and if this is built on the Marriott platform, then point reservations for SPG legacy hotels are likely to work the same way as for Rewards legacy hotels.
I would think that Marriott will publish on or soon after August 18 how the e-certificates from travel packages will convert, even if we can't attach them until September 18.
Maybe I'm just too optimistic.
I would think that Marriott will publish on or soon after August 18 how the e-certificates from travel packages will convert, even if we can't attach them until September 18.
Maybe I'm just too optimistic.
Aug 15, 2018, 4:18 pm
#5277
Join Date: May 2005
Posts: 1,337
This is only true for marriott properties. Those hoping to book SPG properties with TP likely won't be as lucky with the one month freeze. Unless you have loads of SPG points to lock in a rate and hope it drops (which if you did you'll probably assessing whether to get a few more TPs with versus holding award space)
I think the problem for those people will be more so trying to find 7 consecutive days to use a TP at high-end SPGs. People are going to grab single days whenever they can, similar to IHG Thalasso Bora Bora which has become a Powerball lotto.
Aug 15, 2018, 4:23 pm
#5278
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
Not all properties going up in category are blocked. I booked Grovesnor House, London which is moving from an old Cat 9 to a new Cat 7. Could also have booked any of the London properties that were going up in category except Grand Residence. It and all other vacation club properties appear to be blacked out for redemptions.
Aug 15, 2018, 4:30 pm
#5279
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
I'm only relaying what the lurker wrote here. I agree that things would be a lot simpler if they did allow us to upgrade legacy certificates, given that we won't know which category we'll need until after the deadline to redeem.
In any event some TP holders will be upset, some will not.
Aug 15, 2018, 4:36 pm
#5280
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 913
Redeemed for 2 Travel Packages: 1 from my account and 1 from the wife's. I still have tons of points left but unlikely that we will be taking that much vacation in the next 12 months.
1. Cat 1-5 with 120K AA miles requested on 8/13. No miles posted as of 8/15 and cert left unattached.
2. Cat 9 with 132K UA miles requested on 8/14 (yesterday). Miles have posted as of today evening so ~24 hours. Attached the Cat 9 cert to a London hotel going up to 60K per night. Not sure if I'll make the trip but its been on the cards and didn't want to let this pass by.
I am considering attaching the Cat 1-5 cert to a speculative reservation on a hotel going up in points just in case Marriott gets generous and upgrades the cert to the higher value. Any thoughts?
1. Cat 1-5 with 120K AA miles requested on 8/13. No miles posted as of 8/15 and cert left unattached.
2. Cat 9 with 132K UA miles requested on 8/14 (yesterday). Miles have posted as of today evening so ~24 hours. Attached the Cat 9 cert to a London hotel going up to 60K per night. Not sure if I'll make the trip but its been on the cards and didn't want to let this pass by.
I am considering attaching the Cat 1-5 cert to a speculative reservation on a hotel going up in points just in case Marriott gets generous and upgrades the cert to the higher value. Any thoughts?