Last edit by: margarita girl
Hotel email address: [email protected]
Reservations email address: [email protected]
Hotel's own website: https://www.royal-hawaiian.com/
Reservations email address: [email protected]
Hotel's own website: https://www.royal-hawaiian.com/
Royal Hawaiian Honolulu, Hawaii post renovation 2009 [Master Thread]
#241
Join Date: Feb 2011
Posts: 769
Haven't seen this discussed in a while, but previously RH guests received access to the Sheraton infinity pool, is this still the case?
Also, any chance of being upgrade to an ocean view room, even if only partial, for a lowly gold member? the wife's work also hosts a convention at an SPG property and in the past, they've gotten us suite upgrades, but not when busy.
Btw, why are the other three hotels sold out during mid-feb? something major going on?
Also, any chance of being upgrade to an ocean view room, even if only partial, for a lowly gold member? the wife's work also hosts a convention at an SPG property and in the past, they've gotten us suite upgrades, but not when busy.
Btw, why are the other three hotels sold out during mid-feb? something major going on?
Last edited by leftpinky; Jan 21, 2013 at 4:50 am
#242
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
#243
Join Date: Sep 2002
Location: Heading to Costco for more popcorn...
Programs: UA 1K 2MM Flier, SPG Plt, Hilton Dia
Posts: 8,461
I'm on my way home after a lovely weekend stay. As a PLT I was upgraded to a corner Tower Room (my first stay in the tower). In addition to the usual welcome banana bread, there was a nice bowl of longan which served as a nice snack through the stay.
Will update the PLT alternate amenity thread shortly, but the choice of PLT welcome amenity is points, continental breakfast or a bottle of sparkling wine. For the alternate PLT amenity (related to the resort fee), you get a second choice.
W/r/t the beach chairs, yesterday the first row was pretty much full and the second row had only about 5-6 sets of chairs being used.
#244
Join Date: Nov 2006
Location: Times Square
Programs: SPG Gold, AAdvantage
Posts: 1,397
Haven't seen this discussed in a while, but previously RH guests received access to the Sheraton infinity pool, is this still the case?
Also, any chance of being upgrade to an ocean view room, even if only partial, for a lowly gold member? the wife's work also hosts a convention at an SPG property and in the past, they've gotten us suite upgrades, but not when busy.
Btw, why are the other three hotels sold out during mid-feb? something major going on?
Also, any chance of being upgrade to an ocean view room, even if only partial, for a lowly gold member? the wife's work also hosts a convention at an SPG property and in the past, they've gotten us suite upgrades, but not when busy.
Btw, why are the other three hotels sold out during mid-feb? something major going on?
#245
Join Date: Feb 2011
Posts: 769
Anyone used the Sheraton Infinity pool recently? I'd imagine it's the same towel card, so no issues?
#247
Join Date: Apr 2004
Location: Belgrade, Serbia
Programs: Etihad Guest
Posts: 1,549
I stopped my 3-6 annual RH stays when they introduced fixed charges for use of sunloungers on the beach, but at that time there was certainly access to the freeform pool.
#248
Join Date: Feb 2010
Posts: 60
Correct. The large activity pool between the two properties is a shared pool. The infinity pool at the Sheraton is only for Sheraton Guests.....as the smaller pool at the Royal Hawaiian is only for guests of the Royal Hawaiian.
So each property has its own exclusive pool geared to adults and they then share the large activity pool.
My only problem with the large activity pool between the two hotels is that it is very often in the shade and the wind whips between the two buildings.
Its like a wind tunnel!
So each property has its own exclusive pool geared to adults and they then share the large activity pool.
My only problem with the large activity pool between the two hotels is that it is very often in the shade and the wind whips between the two buildings.
Its like a wind tunnel!
#249
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
Was thinking of booking a week here so I emailed the hotels and asked what their alternate plat amenity was in leiu of the Internet so I had a clear understanding of what to expect going in - and what I'd get for my money
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
#250
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
2012 was record in Hawaii for occupancy and room rate revenue - almost every day in the news we are hearing 2013 is going to be even better. A few years ago they were generous with the amenity, but with the hotels sold out, they aren't interested in playing.
With so many Japanese tourists outright buying suites - I'm not sure the SPG hotels are terribly interested in plat guests.
If one wants an oceanfront hotel in Waikiki, there are the Outriggers (yuck), Hilton with a resort fee - or the ultra expensive Halekalani......
#252
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
Was thinking of booking a week here so I emailed the hotels and asked what their alternate plat amenity was in leiu of the Internet so I had a clear understanding of what to expect going in - and what I'd get for my money
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
#253
Join Date: Sep 2002
Location: Heading to Costco for more popcorn...
Programs: UA 1K 2MM Flier, SPG Plt, Hilton Dia
Posts: 8,461
Was thinking of booking a week here so I emailed the hotels and asked what their alternate plat amenity was in leiu of the Internet so I had a clear understanding of what to expect going in - and what I'd get for my money
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
Got notice the hotel would respond... And that was a week ago. Seven days - no response.
Guess the hotel would rather give up about $3k in revenue then go the record of what they provide plats. And given how little they are required to do, this is the ultimate slap in the face
#254
Join Date: Mar 2011
Location: Toronto
Programs: AC E, *A G, Starwood Platinum, Fairmont Platinum, Porter Points
Posts: 719
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9700; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
Just stayed here for a few nights. The place was great, got upgraded to a very spacious garden suite with 4pm checkout. All of the staff were super friendly and helpful. The $15 buy up to full breakfast was worth it and I recommend their signature banana stuffed french toast. Plat amenity was 2 choices of: 500 points, breakfast or bottle of sparkling wine.
Just stayed here for a few nights. The place was great, got upgraded to a very spacious garden suite with 4pm checkout. All of the staff were super friendly and helpful. The $15 buy up to full breakfast was worth it and I recommend their signature banana stuffed french toast. Plat amenity was 2 choices of: 500 points, breakfast or bottle of sparkling wine.
#255
Join Date: Oct 2005
Location: OKA
Programs: AA Gold, UA 1K, Marriott Gold, Hilton Gold
Posts: 467
Oops, booked a smoking room, fixable?
I booked a pretty cheap ($280/night) room at the RH for this weekend. I realized a little bit late that I booked a smoking room, so I called directly to the RH today to ask if that could be changed. No help from the hotel, I got transferred to the standard reservations line who said they'd leave a note for the check-in desk. I'd already done that online so the agent said "I see that you've done that, I'll add another note". So, there was probably no point in calling.
I'm SPG Gold, so not eligible for much of an upgrade. I can cancel up the reservation until 6pm Hawaii time tonight. I notice that I can still stay for free on points or for $360/night at the Surfrider. The RH looks full as it is no longer available to reserve. I really don't like staying in smoky rooms; the most important thing for me is to be able to have a comfortable room where I can just roll out of bed and be on the beach. Should I cancel and move, or stick it out and gamble on the RH moving me to a non-smoking room when I get there?
-z
I'm SPG Gold, so not eligible for much of an upgrade. I can cancel up the reservation until 6pm Hawaii time tonight. I notice that I can still stay for free on points or for $360/night at the Surfrider. The RH looks full as it is no longer available to reserve. I really don't like staying in smoky rooms; the most important thing for me is to be able to have a comfortable room where I can just roll out of bed and be on the beach. Should I cancel and move, or stick it out and gamble on the RH moving me to a non-smoking room when I get there?
-z