Sheraton New York Times Square Hotel (was Sheraton NY Hotel & Towers) [Master Thread]
Sep 17, 2023, 9:05 pm
#451
Join Date: Oct 2012
Location: Pittsburgh
Programs: AA Executive Platinum, Marriott Ambassador & Lifetime Titanium, Hilton Gold
Posts: 226
A couple of things. Service is mostly non existent. Upgrades are non existent. They closed their lounge because of Covid and have no plans to reopen it. Up till my last stay, you were able to get bottles of water from the Bell stand but they stopped giving them out.
There is a $30 dollar per day resort fee but my corporate rate is not charged for it.
Gym is decent. Hotel has a lot of rooms and is usually very busy. Elevator waits can be long. Waiting to check in can be long. If you want the hotel to store your luggage then the hotel will charge for it. Restaurant & bar are okay.
For me, location is good because my office is in Midtown. It is also very close to a subway line which makes it easy to get around the city.
Sep 18, 2023, 8:42 am
#452
Join Date: Apr 2023
Posts: 14
Originally Posted by andrewstahl;[url=tel:35589799
35589799[/url]]I stay here periodically when it is cheaper than we I want to stay.
A couple of things. Service is mostly non existent. Upgrades are non existent. They closed their lounge because of Covid and have no plans to reopen it. Up till my last stay, you were able to get bottles of water from the Bell stand but they stopped giving them out.
There is a $30 dollar per day resort fee but my corporate rate is not charged for it.
Gym is decent. Hotel has a lot of rooms and is usually very busy. Elevator waits can be long. Waiting to check in can be long. If you want the hotel to store your luggage then the hotel will charge for it. Restaurant & bar are okay.
For me, location is good because my office is in Midtown. It is also very close to a subway line which makes it easy to get around the city.
A couple of things. Service is mostly non existent. Upgrades are non existent. They closed their lounge because of Covid and have no plans to reopen it. Up till my last stay, you were able to get bottles of water from the Bell stand but they stopped giving them out.
There is a $30 dollar per day resort fee but my corporate rate is not charged for it.
Gym is decent. Hotel has a lot of rooms and is usually very busy. Elevator waits can be long. Waiting to check in can be long. If you want the hotel to store your luggage then the hotel will charge for it. Restaurant & bar are okay.
For me, location is good because my office is in Midtown. It is also very close to a subway line which makes it easy to get around the city.
Sep 18, 2023, 12:22 pm
#453
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,429
Dec 13, 2023, 9:18 pm
#454
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,173
I stay here periodically when it is cheaper than we I want to stay.
A couple of things. Service is mostly non existent. Upgrades are non existent. They closed their lounge because of Covid and have no plans to reopen it. Up till my last stay, you were able to get bottles of water from the Bell stand but they stopped giving them out.
A couple of things. Service is mostly non existent. Upgrades are non existent. They closed their lounge because of Covid and have no plans to reopen it. Up till my last stay, you were able to get bottles of water from the Bell stand but they stopped giving them out.
Breakfast voucher is good for the buffet or room service (All-American with no substitutions).
Mar 15, 2024, 9:58 pm
#455
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 767
Just arrived and have not stayed here since 2019. No complementary waters in the room or available at the front desk. Per the agent, all water has to be purchased (even for ambassadors).
Breakfast voucher is good for the buffet or room service (All-American with no substitutions).
Breakfast voucher is good for the buffet or room service (All-American with no substitutions).