Sep 11, 2014, 3:57 pm
Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.
You can still view your lifetime points online with the following steps:
If you call Marriott they can also tell you your lifetime points balance.
http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
You can still view your lifetime points online with the following steps:
- Go to www.marriott.com and login
- Go to https://www.marriott.com/rewards/rewards-program.mi
- Click "Nights"
If you call Marriott they can also tell you your lifetime points balance.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)
Jun 23, 2018, 5:46 pm
#3511
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
Starwood Lurker, William, was asked this one sentence question several times before giving an answer and he definitely knew what was being asked. What he didn't understand was why a couple of posters were still confused. He answered: "Yes." and then followed up with an explanation.
William has stated numerous times that the language he uses to answer questions posed on the Wiki has been approved by Marriott. He doesn't pull something from a website or inject his own interpretation into a Wiki answer unless it has been cleared by the loyalty department. Since that is a more cumbersome process than telling people what he thinks, I wasn't surprised that he responded that "we are done getting further clarification from the loyalty team on questions that have already been answered."
He has been very clear that the only activities that can be combined are nights and years of status.
William has stated numerous times that the language he uses to answer questions posed on the Wiki has been approved by Marriott. He doesn't pull something from a website or inject his own interpretation into a Wiki answer unless it has been cleared by the loyalty department. Since that is a more cumbersome process than telling people what he thinks, I wasn't surprised that he responded that "we are done getting further clarification from the loyalty team on questions that have already been answered."
He has been very clear that the only activities that can be combined are nights and years of status.
Jun 23, 2018, 6:07 pm
#3512
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Starwood Lurker, William, was asked this one sentence question several times before giving an answer and he definitely knew what was being asked. What he didn't understand was why a couple of posters were still confused. He answered: "Yes." and then followed up with an explanation.
William has stated numerous times that the language he uses to answer questions posed on the Wiki has been approved by Marriott. He doesn't pull something from a website or inject his own interpretation into a Wiki answer unless it has been cleared by the loyalty department. Since that is a more cumbersome process than telling people what he thinks, I wasn't surprised that he responded that "we are done getting further clarification from the loyalty team on questions that have already been answered."
He has been very clear that the only activities that can be combined are nights and years of status.
William has stated numerous times that the language he uses to answer questions posed on the Wiki has been approved by Marriott. He doesn't pull something from a website or inject his own interpretation into a Wiki answer unless it has been cleared by the loyalty department. Since that is a more cumbersome process than telling people what he thinks, I wasn't surprised that he responded that "we are done getting further clarification from the loyalty team on questions that have already been answered."
He has been very clear that the only activities that can be combined are nights and years of status.
Jun 24, 2018, 1:03 pm
#3513
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
If the qualification for new lifetime status covers three pieces of data:
1) Points earned
2) Years at that status
3) Number of total nights
It works out for me that I am right below the cutoff for Lifetime Platinum Premier Elite on all three items. However, if you add in my separate SPG earned points/years/nights I would qualify on all three categories.
So whether or not Marriott actually adds up the underlying programs for some or all of the new joined program lifetime status criteria can make a big difference.
1) Points earned
2) Years at that status
3) Number of total nights
It works out for me that I am right below the cutoff for Lifetime Platinum Premier Elite on all three items. However, if you add in my separate SPG earned points/years/nights I would qualify on all three categories.
So whether or not Marriott actually adds up the underlying programs for some or all of the new joined program lifetime status criteria can make a big difference.
Jun 24, 2018, 1:29 pm
#3514
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
If the qualification for new lifetime status covers three pieces of data:
1) Points earned
2) Years at that status
3) Number of total nights
It works out for me that I am right below the cutoff for Lifetime Platinum Premier Elite on all three items. However, if you add in my separate SPG earned points/years/nights I would qualify on all three categories. So whether or not Marriott actually adds up the underlying programs for some or all of the new joined program lifetime status criteria can make a big difference.
1) Points earned
2) Years at that status
3) Number of total nights
It works out for me that I am right below the cutoff for Lifetime Platinum Premier Elite on all three items. However, if you add in my separate SPG earned points/years/nights I would qualify on all three categories.
So whether or not Marriott actually adds up the underlying programs for some or all of the new joined program lifetime status criteria can make a big difference.- If you are MR LTP now or by the end of 2018, you will be LTPP in the new program. Eligibility there requires 750 nights and 2m points. Years at status do not matter.
- If you are SPG LTP now or by the end of 2018 and you have >750 LT nights, you will be LTPP in the new program. Eligibility there requires the 750 nights and ten or more years as an SPG P. Point totals will not matter.
- Between the new programs, in your new combined totals, you have >750 and at least ten years of having attained SPG P, MR P and/or MR G you will be LTPP in the new program. Points will not matter in this calculation. Because MR G was a fifty night level it will be considered the same as the new program P and will count towards the ten year minimum requirement.
- There may be one more avenue for eligibility .If between the two programs, in your new combined total you have >750 nights and 2m MR points (no SPG points included in that number) you may qualify for LTPP. In the Wiki included on the SPG FT page in the first sticky a question was recently answered which seems to indicate you would get status this way. There is another answer posted that some thinks contradicts this answer so some people are not sure if it is valid, but it has been posted by the Lurker. Combined points totals do not count because SPG did not track LT points. Personally my opinion is of the combined points bring someone across 2m why should it matter if there might be other points not counted, but nobody asked me.
Last edited by CJKatl; Jun 24, 2018 at 1:42 pm
Jun 24, 2018, 8:17 pm
#3515
Join Date: Aug 2011
Location: Los Angeles, CA
Programs: UA-1k, AA-EXP, SPG-Plat
Posts: 118
If when you combine your accounts:
Hi Everyone!
I'm hoping FT will be able to help as I am giving up on MR customer service. I've sent 10+ emails and over 4 hrs on the phone. My latest 2 hour call I was able to speak with a supervisor named Tracie who was unable to answer my question. I asked to see if I can be transferred to a group more familiar with the rewards merger detail but she ended up just transferring me to the original MR customer service number.
I hope to achieve the new program's LPP by the combined total from Marriott Rewards and SPG of 750 Nights and 10 Years of Platinum by 12/31/18 via "If you achieved Elite status in both Marriott Rewards and SPG in the same year, you’ll receive credit for two Elite years".
SPG: I have asked SPG Platinum Service and very quickly determined I have total of 710 SPG Nights and 8 years of SPG Platinum (2010- 2017) not including this year.
MR: After contacting with MR I have determined I have 64 MR Nights and was platinum from Oct 2014 to Feb 2016 which is before the SPG Merger status match. The status was achieved by successfully completing a MR challenge.
Question:
How many MR Platinum Elite years will count towards LPP?
This will help know if I still need to qualify this year (2018):
- If I have 2 years of MR Platinum then I will have LPP when the programs combine and do not need to quality this year.
- If I have 1 year of MR Platinum then I will still need to qualify 2018 on SPG or Mariott to achieve LLP when the programs combine.
Thank you!
- Between the new programs, in your new combined totals, you have >750 and at least ten years of having attained SPG P, MR P and/or MR G you will be LTPP in the new program. Points will not matter in this calculation. Because MR G was a fifty night level it will be considered the same as the new program P and will count towards the ten year minimum requirement.
Hi Everyone!
I'm hoping FT will be able to help as I am giving up on MR customer service. I've sent 10+ emails and over 4 hrs on the phone. My latest 2 hour call I was able to speak with a supervisor named Tracie who was unable to answer my question. I asked to see if I can be transferred to a group more familiar with the rewards merger detail but she ended up just transferring me to the original MR customer service number.
I hope to achieve the new program's LPP by the combined total from Marriott Rewards and SPG of 750 Nights and 10 Years of Platinum by 12/31/18 via "If you achieved Elite status in both Marriott Rewards and SPG in the same year, you’ll receive credit for two Elite years".
SPG: I have asked SPG Platinum Service and very quickly determined I have total of 710 SPG Nights and 8 years of SPG Platinum (2010- 2017) not including this year.
MR: After contacting with MR I have determined I have 64 MR Nights and was platinum from Oct 2014 to Feb 2016 which is before the SPG Merger status match. The status was achieved by successfully completing a MR challenge.
Question:
How many MR Platinum Elite years will count towards LPP?
This will help know if I still need to qualify this year (2018):
- If I have 2 years of MR Platinum then I will have LPP when the programs combine and do not need to quality this year.
- If I have 1 year of MR Platinum then I will still need to qualify 2018 on SPG or Mariott to achieve LLP when the programs combine.
Thank you!
Jun 24, 2018, 8:28 pm
#3516
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
I did that too, and they gave the wrong answer (they counted linked years, when that should not count). So don't believe any answer you get pre-August. SPG years are counted differently now than they will be apparently in August.
Jun 24, 2018, 8:48 pm
#3517
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
SPG: I have asked SPG Platinum Service and very quickly determined I have total of 710 SPG Nights and 8 years of SPG Platinum (2010- 2017) not including this year.
MR: After contacting with MR I have determined I have 64 MR Nights and was platinum from Oct 2014 to Feb 2016 which is before the SPG Merger status match. The status was achieved by successfully completing a MR challenge.
Question:
How many MR Platinum Elite years will count towards LPP?
This will help know if I still need to qualify this year (2018):
- If I have 2 years of MR Platinum then I will have LPP when the programs combine and do not need to quality this year.
- If I have 1 year of MR Platinum then I will still need to qualify 2018 on SPG or Mariott to achieve LLP when the programs combine.
Thank you!
Jun 25, 2018, 12:19 am
#3518
Join Date: Aug 2011
Location: Los Angeles, CA
Programs: UA-1k, AA-EXP, SPG-Plat
Posts: 118
Jun 25, 2018, 2:54 pm
#3519
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
It is not clear what the definition of "Lifetime activity" is from this, as everywhere else they are clear if you merge your activity you can only qualify with combined nights and 10 years of status. I would very much like to be able to count my 2MM uncombined lifetime MR points with the combined MR and SPG lifetime nights.
The text in each of the following references states that lifetime activity can be combined, but doesn't make a distinction between combined nights and years of status and combined nights and uncombined points. Looking only at what is written, it seems that combined activity either counts for both scenarios or only for the new criteria.
"NOTE: Members that reach 750 nights and 10 years at Platinum by December 31, 2018 will be grandfathered into Lifetime Platinum Premier Elite status (notified January 2019). In addition, members that achieve Marriott Rewards Lifetime Platinum under the legacy requirements by year end will also be grandfathered into Lifetime Platinum Premier Elite status. And, don’t forget that we’ll combine Lifetime activity across both Rewards and SPG toward qualification when members combine accounts in August. Beginning in 2019, qualification into Lifetime Platinum Premier Elite status will not be available. See FAQs for details."
From the FAQ's
"In August, we’ll have three Lifetime Elite tiers, each with its own nights and Elite tenure thresholds. Once you achieve a Lifetime Elite tier, you’ll never go below it, and your points will never expire. If you have previously achieved Lifetime Elite status in Rewards or SPG, we will honor that Lifetime Elite status in the new program (see below). In addition, when you combine Rewards and SPG accounts we will combine your lifetime activity across both toward Lifetime Elite status in the new combined program. Members will have until year-end 2018 to complete stays in order to achieve the Lifetime Elite status thresholds to be grandfathered in at the previous thresholds for Rewards or SPG."
Last edited by rny321; Jun 25, 2018 at 3:04 pm
Jun 25, 2018, 3:29 pm
#3520
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I may have missed it, but where on Marriott's site does it state that "you can only qualify with combined nights and 10 years of status." I know bloggers stated before June 20 that that was true, but I don't remember reading an actual quote from a MR or SPG rep. making the same claim. I am not saying that it doesn't exist, but I couldn't find similar language on Marriott's site.
Will Marriott be expanding their policy for awarding Lifetime Platinum Premier (LTPP) status to cover additional scenarios?
FTers have asked that coverage be extended as follows:
FTers have asked that coverage be extended as follows:
- SPG LTP with the Marriott equivalent of 750 SPG nights + and 2M after conversion points No. Please note that SPG does not count lifetime points. They have history on Lifetime nights and years at Elite status. <added by Starwood Lurker 18May18>
- SPG members with a combined 750 SPG nights + 2M after conversion, but not yet LTP (e.g. 10 Platinum years) No. Please note that SPG does not count lifetime points. They have history on Lifetime nights and years at Elite status. <added by Starwood Lurker 18May18>
- Case (a) or (b) but using both combined SPG + Marriott nights and points to determine the 750 night / 2M points threshold. No. Please note that SPG does not count lifetime Starpoints. SPG has history on Lifetime nights and years at Elite status. Therefore, it would not be possible to add lifetime Starpoints to your total of MR/RCR points to reach the 2MM threshold. <added by Starwood Lurker 20Jun18>
- Members with 750 combined nights and 10 years PLT across both programs. Legacy SPG members OR Legacy MR/RCR members who have 750 nights and 10 years of Platinum Status prior to 12/31/18 will be grandfathered into the new Lifetime Platinum Premier Elite Status. <added by Starwood Lurker 18May18>
Jun 25, 2018, 3:34 pm
#3521
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
CJKatl, I was aware of the answers on the Wiki. Although it has been made clear that one cannot combine MR and SPG points, none of the ones I saw state "you can only qualify with combined nights and 10 years of status."
Jun 25, 2018, 3:42 pm
#3522
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
You are looking for something exclusionary when you need to find something inclusionary. You need something that says "you are LTPP if..." instead of claiming "since nothing says you aren't you should be."
Jun 25, 2018, 3:52 pm
#3523
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
It is clear that the company is taking the stance that since Starwood did not count LT points Starwood points will not be included in any LT totals for the new program. I do not understand why if someone has enough nights showing to get over 2m combined why those should not count just because there might be even more points that cannot be included. To me it makes no sense, but Marriott has consistently taken that position so you are not going to get anywhere pointing out that nothing says they cannot do something when there is no rule that allows them to do something.
You are looking for something exclusionary when you need to find something inclusionary. You need something that says "you are LTPP if..." instead of claiming "since nothing says you aren't you should be."
You are looking for something exclusionary when you need to find something inclusionary. You need something that says "you are LTPP if..." instead of claiming "since nothing says you aren't you should be."
I asked William to reconfirm that the answer to B8 was yes.
Originally Posted by rny321
Although the answer to B8 is clear to me, in order to satisfy any doubts, would the following be an accurate representation of the question and answer?
"B8. Do Marriott members with 2MM uncombined lifetime MR points and with 750 combined lifetime MR nights and lifetime SPG nights qualify for LTPP?"
Answer: Yes.
William's response:
"The answer I posted to B8 contained a "Yes" at the beginning, so I'm struggling to understand why it wouldn't.
This was the answer to B8:
Yes.This is confirmed at marriott.members.com under the Benefits and Lifetime tab where it specifically states, “You can also qualify for Lifetime status via the existing criteria for Rewards and SPG through December 31, 2018.” Existing legacy criteria for earning Lifetime Platinum Premier in MR/RCR is 750 Lifetime nights + 2MM Lifetime points. Also, in August, when members combine Rewards and SPG accounts, their lifetime nights across both programs count toward Lifetime Elite status in the new combined program. To be included in at previous thresholds for Rewards or SPG, members will have until December 31, 2018, to complete stays in order to achieve the Lifetime Elite status."
Jun 25, 2018, 7:12 pm
#3524
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Actually, I just wanted to confirm that the other poster wasn't quoting something from a MR or SPG rep that stated that only nights and years can be combined.
I asked William to reconfirm that the answer to B8 was yes.
Originally Posted by rny321
Although the answer to B8 is clear to me, in order to satisfy any doubts, would the following be an accurate representation of the question and answer?
"B8. Do Marriott members with 2MM uncombined lifetime MR points and with 750 combined lifetime MR nights and lifetime SPG nights qualify for LTPP?"
Answer: Yes.
William's response:
"The answer I posted to B8 contained a "Yes" at the beginning, so I'm struggling to understand why it wouldn't.
This was the answer to B8:
Yes.This is confirmed at marriott.members.com under the Benefits and Lifetime tab where it specifically states, “You can also qualify for Lifetime status via the existing criteria for Rewards and SPG through December 31, 2018.” Existing legacy criteria for earning Lifetime Platinum Premier in MR/RCR is 750 Lifetime nights + 2MM Lifetime points. Also, in August, when members combine Rewards and SPG accounts, their lifetime nights across both programs count toward Lifetime Elite status in the new combined program. To be included in at previous thresholds for Rewards or SPG, members will have until December 31, 2018, to complete stays in order to achieve the Lifetime Elite status."
I asked William to reconfirm that the answer to B8 was yes.
Originally Posted by rny321
Although the answer to B8 is clear to me, in order to satisfy any doubts, would the following be an accurate representation of the question and answer?
"B8. Do Marriott members with 2MM uncombined lifetime MR points and with 750 combined lifetime MR nights and lifetime SPG nights qualify for LTPP?"
Answer: Yes.
William's response:
"The answer I posted to B8 contained a "Yes" at the beginning, so I'm struggling to understand why it wouldn't.
This was the answer to B8:
Yes.This is confirmed at marriott.members.com under the Benefits and Lifetime tab where it specifically states, “You can also qualify for Lifetime status via the existing criteria for Rewards and SPG through December 31, 2018.” Existing legacy criteria for earning Lifetime Platinum Premier in MR/RCR is 750 Lifetime nights + 2MM Lifetime points. Also, in August, when members combine Rewards and SPG accounts, their lifetime nights across both programs count toward Lifetime Elite status in the new combined program. To be included in at previous thresholds for Rewards or SPG, members will have until December 31, 2018, to complete stays in order to achieve the Lifetime Elite status."
So without a clear definition of "lifetime nights" in the first sentence, it's not clear to many of us whether it means "lifetime combined nights" (which would make the answer to B8 be "yes") or only "lifetime Marriott nights" (which would make the answer to B8 be "no").;
So by quoting that paragraph as his source, unfortunately StarwoodLurker showed that the answer to B8 is not yet clear, rather than it being resolved as "yes". (That paragraph that he quoted is not new; it was around many weeks earlier.)