Sheraton Cerritos Hotel, CA [Master Thread]
#62
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Be careful. SESTAR was told that she only booked the bedroom and not the entire suite.
http://www.flyertalk.com/forum/starw...owngraded.html
http://www.flyertalk.com/forum/starw...owngraded.html
#64
Join Date: May 2008
Location: SAN
Programs: AS GOLD
Posts: 403
How lucky. I'm sitting in the hotel lobby at the LINK right now. I checked in 15 minutes ago. Got a junior suite with free breakfast. I brought my confirmation but did not pursuit the plaza suite since a lot of you thought my booking is just the bedroom of the plaza suite.
#65
Join Date: May 2008
Location: SAN
Programs: AS GOLD
Posts: 403
Showed my confirmation to front desk. He said Plaza Suite and Jr. Suite are the same. I said no they are not. Plaza Suites have dining room, etc. He said the sofa is consider dining room. I asked to speak to a manager. He said he is the manager. His name tag showed "FRONT DESK"
Anyhow, lame...but oh well...
Anyhow, lame...but oh well...
#68
Join Date: Mar 2005
Location: Seacoast New Hampshire
Programs: UA, DL, AA, NW, US
Posts: 8
Stayed one night Aug 13-14, 2009.
I was in SoCal on business and mainly wanted a low cost SPG night. I was more than happy with the Sheraton Cerritos. Not only was it a very nice hotel for $79 + a night, but I got free breakfast (fantastic service with the buffet breakfast and excellent offerings as well) and there is no charge for parking (unlike MANY other SoCal Starwood properties). I also got free Internet.
Another thing I like about this property is the proximity to the Cerritos Towne Center, an outdoor amall with lot of shops, and restaurant choices as well as multiplex theatre. All a slow five minute walk from the hotel.
Access to the 91 Freeway is near and very convenient. Even though this hotel is about 25-30 minutes from my client's office, i will stay there again for certain. Hotel rate inflation (Starwood and Marriott and Hilton in particular) in SoCal has gotten ridiculous. The Courtyard I often stayed at in the past in $229 a night! Who are they kidding. It was a wonderful find for me discovering the Sheraton Cerritos for $150 less than the Courtyard Foothill Ranch.
Another thing I like about this property is the proximity to the Cerritos Towne Center, an outdoor amall with lot of shops, and restaurant choices as well as multiplex theatre. All a slow five minute walk from the hotel.
Access to the 91 Freeway is near and very convenient. Even though this hotel is about 25-30 minutes from my client's office, i will stay there again for certain. Hotel rate inflation (Starwood and Marriott and Hilton in particular) in SoCal has gotten ridiculous. The Courtyard I often stayed at in the past in $229 a night! Who are they kidding. It was a wonderful find for me discovering the Sheraton Cerritos for $150 less than the Courtyard Foothill Ranch.
#69
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
I was there the same weekend-very good stay.
The hotel was very busy with a wedding and a 100th B'day party^
Google maps had us driving 15 minutes out of our way to find a store that was located across the street from the hotel
The hotel was very busy with a wedding and a 100th B'day party^
Google maps had us driving 15 minutes out of our way to find a store that was located across the street from the hotel
#71
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
As a Gold you would get some sort of upgrade after Plats - maybe Club floor, a suite is very unlikely. IIRC, only Plats get free breakfast.
#72
Join Date: Dec 2009
Location: BWI
Programs: AA Platinum, Starwood Gold, Fairmont Platinum
Posts: 84
#73
Join Date: Dec 2009
Location: BWI
Programs: AA Platinum, Starwood Gold, Fairmont Platinum
Posts: 84
#74
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
A bit disappointed with this hotel. Had a Club Level room booked on a corp rate. Get to the hotel and find the hotel booked solid and me in a regular room on the 4th floor. No apologies from the guest service agent.
On the whole, I find the hotel actually rather dingy. Sure the bed has the newer sheets, but tired furnishings, stains over the carpeting, and a nice pile of trash left by the previous guest in the closet. Hmm...
On the whole, I find the hotel actually rather dingy. Sure the bed has the newer sheets, but tired furnishings, stains over the carpeting, and a nice pile of trash left by the previous guest in the closet. Hmm...
#75
Join Date: Oct 2003
Location: Santa Barbara, CA
Programs: AA Executive Platinum, UA Gold/MM, HH Diamond, Bonvoy Titanium, IHG Diamond/Ambassador, Hyatt Explor
Posts: 2,168
A bit disappointed with this hotel. Had a Club Level room booked on a corp rate. Get to the hotel and find the hotel booked solid and me in a regular room on the 4th floor. No apologies from the guest service agent.
On the whole, I find the hotel actually rather dingy. Sure the bed has the newer sheets, but tired furnishings, stains over the carpeting, and a nice pile of trash left by the previous guest in the closet. Hmm...
On the whole, I find the hotel actually rather dingy. Sure the bed has the newer sheets, but tired furnishings, stains over the carpeting, and a nice pile of trash left by the previous guest in the closet. Hmm...
Nevertheless, if you booked a club floor, I would demand a club floor. I am sure not everyone staying on the club floor booked a club floor room, otherwise the system would should show zero ability, right?
Did you at least ask for the difference in rate back? And some points for compensation.
I will be there tomorrow...As a returning Platinum(I am there at least 3-4 times a month) guest I usually score a jr. suite.