Last edit by: Oxon Flyer
You can travel to/from the Sheraton Skyline and Sheraton Heathrow from the Central Terminal Area, and Terminal 5 for free on the London red buses. Just get on the bus, there is no need to pay or present any ticket.
Free bus routes to/from the Central Terminal (T1,2,3) area :
http://content.tfl.gov.uk/bus-route-maps/heathrow.pdf
Free bus routes to/from the Terminal 5 area :
http://content.tfl.gov.uk/bus-route-maps/heathrow-t5.pdf
Travelling to the Sheraton Skyline from the Central Terminal Area, or Terminal 5, alight at the New Road stop : the hotel is to your right.
Travelling from the Sheraton Skyline to the Central Terminal Area, or Terminal 5, board the bus the Harlington Corner stop, which is opposite the hotel on the other side of the road.
Travelling to the Sheraton Heathrow from Central Terminal Area, take the U3 bus and alight at the Skyport Drive stop. Walk to your left, then around the corner, 5 minutes to the hotel.
Travelling from the Sheraton Heathrow from Central Terminal Area, walk 5 minutes to the Pinglestone Close stop and take the U3.
Travelling to the Sheraton Heathrow from Terminal 5, take the 423 bus to the Park Thistle Hotel stop and walk up the footpath along the side of the Premier Inn, then cross the dual carriageway road.
Travelling from the Sheraton Heathrow to Terminal 5, take the 423 bus from the Park Thistle Hotel stop.
You can also use the 423 bus to travel free from the Sheraton Skyline and Sheraton Heathrow to/from Hatton Cross tube station.
For terminal 4, you will need to transfer within the airport from the Cenrtal Terminal Area.
Free bus routes to/from the Central Terminal (T1,2,3) area :
http://content.tfl.gov.uk/bus-route-maps/heathrow.pdf
Free bus routes to/from the Terminal 5 area :
http://content.tfl.gov.uk/bus-route-maps/heathrow-t5.pdf
Travelling to the Sheraton Skyline from the Central Terminal Area, or Terminal 5, alight at the New Road stop : the hotel is to your right.
Travelling from the Sheraton Skyline to the Central Terminal Area, or Terminal 5, board the bus the Harlington Corner stop, which is opposite the hotel on the other side of the road.
Travelling to the Sheraton Heathrow from Central Terminal Area, take the U3 bus and alight at the Skyport Drive stop. Walk to your left, then around the corner, 5 minutes to the hotel.
Travelling from the Sheraton Heathrow from Central Terminal Area, walk 5 minutes to the Pinglestone Close stop and take the U3.
Travelling to the Sheraton Heathrow from Terminal 5, take the 423 bus to the Park Thistle Hotel stop and walk up the footpath along the side of the Premier Inn, then cross the dual carriageway road.
Travelling from the Sheraton Heathrow to Terminal 5, take the 423 bus from the Park Thistle Hotel stop.
You can also use the 423 bus to travel free from the Sheraton Skyline and Sheraton Heathrow to/from Hatton Cross tube station.
For terminal 4, you will need to transfer within the airport from the Cenrtal Terminal Area.
London Heathrow LHR : Sheraton Heathrow versus Sheraton Skyline [Master Thread]
#106
Join Date: Aug 2005
Location: BRU, BE
Programs: LH, United, Hyatt, Air France
Posts: 464
When I made the booking on the web site, in the remarks, I added 'quiet room, facing the atrium'. I even called the hotel to ensure the room was quiet...If in their written communication, they mention that the Sky Bar, the Sky Garden and pool are closed due to general maintenance, they fail to warn you that the entire atrium is closed and going major concrete constructions...and of course, they did not say anything on the phone either.
Bottom line is that they only care about $$$ and not hospitality. From now on we are putting in our hotel contracts that in case of major constructions going on in the hotel, we reserve the right to cancell the room upon check in and invoice for the inconvenience to have to rebook in another hotel.
Bottom line is that they only care about $$$ and not hospitality. From now on we are putting in our hotel contracts that in case of major constructions going on in the hotel, we reserve the right to cancell the room upon check in and invoice for the inconvenience to have to rebook in another hotel.
#107
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
When I made the booking on the web site, in the remarks, I added 'quiet room, facing the atrium'. I even called the hotel to ensure the room was quiet...If in their written communication, they mention that the Sky Bar, the Sky Garden and pool are closed due to general maintenance, they fail to warn you that the entire atrium is closed and going major concrete constructions...and of course, they did not say anything on the phone either.
Bottom line is that they only care about $$$ and not hospitality. From now on we are putting in our hotel contracts that in case of major constructions going on in the hotel, we reserve the right to cancell the room upon check in and invoice for the inconvenience to have to rebook in another hotel.
Bottom line is that they only care about $$$ and not hospitality. From now on we are putting in our hotel contracts that in case of major constructions going on in the hotel, we reserve the right to cancell the room upon check in and invoice for the inconvenience to have to rebook in another hotel.
It isn't correct to say that the only quiet rooms are those facing the atrium. I have never found the noise from the runway too bad in the runway facing rooms (but you MUST ensure that all the windows and secondary closing are shut tight). Obviously some noise is however noticeable on that side of teh building. The buiding is however square shaped (actually like a square donut, but you get the point).
There are 3 other sides to the property which face outward but which do not face the runway. As I understand it all the Executive rooms are in the front half of the square with only regular rooms facing towards the rear (perhaps the quietest aspect). I have certainly never had a room much beyond the side lifts in around 20 stays at this property.
#108
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
The Sheraton Skyline is going through some refurbishment. They are transforming what used to be the inside atrium and the pool is closed. I don't understand why they did not close the hotel completely. While before you could have a quiet room facing the atrium, inside rooms are now facing the constructions...and forget about quietness - work starts early morning !!!. Outside rooms are noisy since the hotel is facing a major runway. As for what is left of the restaurant in all those constructions...you better off having food at the airport.
What a disgrace for Sheraton and total waste of money. In time of recession, this is a good way to lose your customers for ever.
What a disgrace for Sheraton and total waste of money. In time of recession, this is a good way to lose your customers for ever.
#109
Join Date: Jul 2004
Location: London, United Kingdom
Programs: OW/AA, DL, UA; Marriott Titanium
Posts: 4,936
I agree with the previous posts.
I can't imagine the Skyline only just now decided to engage in the construction/rennovation work. Probably something contracted some time ago and they're having to go thru with it. When it's all done, it will likely be the type of improvement that either attracts or keeps customers.
Plenty of quiet room options other than those facing the atrium, and yes, the runway-facing rooms just aren't that bad.
I can't imagine the Skyline only just now decided to engage in the construction/rennovation work. Probably something contracted some time ago and they're having to go thru with it. When it's all done, it will likely be the type of improvement that either attracts or keeps customers.
Plenty of quiet room options other than those facing the atrium, and yes, the runway-facing rooms just aren't that bad.
#110
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
I got double charged by the Sheraton Heathrow on a stay one month ago. Have emailed the hotel repeatedly via the email on SPG's web site. Still no response...does anyone have a different email address for this property? Any recourse?
#111
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Call the hotel or if you don't want to do that, call / contact your credit card company.
#112
Join Date: Jun 2004
Posts: 1,556
I had the opposite problem there a while ago. I had a BRG rate of 50-60 pounds, but the hotel insisted I should only pay 1 pound. So that's what I paid. Asked to speak to the manager so I could pay MORE, showed them my confirmation etc etc (as I didn't want to be chased later due to company expneses) but they insisted that one pound was the correct rate on checkout. To date they haven't asked for more!
#113
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#115
Join Date: Dec 2008
Programs: spg platinum, a-club gold, MPC silver
Posts: 12
regarding the gym
ill be having two stopovers at heathrow and am decideing between two sheratons and sofitel, novotel. actually i have my own work-out plan, so in order to stick to it, i have to find a hotel with decent bench, freebells etc.
could anyone whos been to sheratons (or even sofitel, novotel) tell me more on this gym thing?
many thanks
could anyone whos been to sheratons (or even sofitel, novotel) tell me more on this gym thing?
many thanks
#116
Join Date: Jun 2007
Programs: DL Plat, BA Silver
Posts: 235
Don't know how the Sheraton Heathrow is, since we just stayed at the Skyline, but the Skyline was quite nice, I must say.
As has been said, they only have two suites, I asked and the FD said we try to upgrade when we can, but we often sell them and everyone wants them. Oh well, got a club level room with a bed and sofabed, not too big by US standards, but if my understanding is correct, pretty generous by European standards. The club lounge at this property is excellent, with two computers, many seating areas, a cappucino/espresso machine, and a fridge with drinks. Evening appetizers were numerous and good, and beer is free at "happy hour" from 5-7 I believe... maybe 5-8? At other times, only the house wine is free... the red was a Spanish red, IIRC. They have tables with chess/checkerboards built in and the pieces separately, which is fun if you have someone to play with. I also got to see an A380 taxiing from the lounge, which was nice. The renovations are complete (actually, they had an Indian wedding that day) and the pool is in the courtyard in the middle of the hotel. The pool went quite deep also, about 10 feet or more maybe. There were two restaurants, one more serious and one "sports bar" although only the sports bar was open when we were there. They have some interesting curries on the menu, which they say is a collaboration with some well known Indian restaurant or something like that- might be nice to try.
One interesting note, in the interest of saving the pounds that seemed to be disappearing very quickly, we used public transportation. Took the metro up until... some station West, I think, a few before the airport. Then, went across the street and onto a bus straight to the hotel. The area is alright, but probably not one I'd want to be standing around in at night, just as a word of caution. Was going to use the hotel hoppa, but a cab pulled up right as we were about to pay for the hoppa, and we took that instead. If you have more than 2 people, I think it's pretty close in price.
As has been said, they only have two suites, I asked and the FD said we try to upgrade when we can, but we often sell them and everyone wants them. Oh well, got a club level room with a bed and sofabed, not too big by US standards, but if my understanding is correct, pretty generous by European standards. The club lounge at this property is excellent, with two computers, many seating areas, a cappucino/espresso machine, and a fridge with drinks. Evening appetizers were numerous and good, and beer is free at "happy hour" from 5-7 I believe... maybe 5-8? At other times, only the house wine is free... the red was a Spanish red, IIRC. They have tables with chess/checkerboards built in and the pieces separately, which is fun if you have someone to play with. I also got to see an A380 taxiing from the lounge, which was nice. The renovations are complete (actually, they had an Indian wedding that day) and the pool is in the courtyard in the middle of the hotel. The pool went quite deep also, about 10 feet or more maybe. There were two restaurants, one more serious and one "sports bar" although only the sports bar was open when we were there. They have some interesting curries on the menu, which they say is a collaboration with some well known Indian restaurant or something like that- might be nice to try.
One interesting note, in the interest of saving the pounds that seemed to be disappearing very quickly, we used public transportation. Took the metro up until... some station West, I think, a few before the airport. Then, went across the street and onto a bus straight to the hotel. The area is alright, but probably not one I'd want to be standing around in at night, just as a word of caution. Was going to use the hotel hoppa, but a cab pulled up right as we were about to pay for the hoppa, and we took that instead. If you have more than 2 people, I think it's pretty close in price.
#117
Join Date: Mar 2004
Location: phoenix,az,usa
Programs: US Chairman, SPG Plat, Hyatt Diamond
Posts: 35
Which property at London Heathrow?
I have an early morning flight out of London Heathrow on UA next week, and I would like to stay at a Starwood property the night before - which property would be my best bet? Any experiences with any of the Airport properties?
Last edited by SanDiego1K; Sep 14, 2009 at 12:29 pm Reason: Merged without edit into thread comparing the two Heathrow properties
#118
Join Date: Mar 2003
Location: Santa Rosa, Ca
Programs: AA Platinum, Marriott Platinum, Hilton Gold, Radisson Gold, Hyatt Globalist, IHG Platinum
Posts: 132
We stayed at the Sheraton Heathrow last week and despite our fears based on what weŽd read here, we had a pretty good stay. No upgrade (Mr Rani is a Plat) other than to the club floor but the room was fine.
Best thing we did though was to take the private car service to the airport rather than wait for the Hoppa. We must have waited 20 minutes for the Hoppa on the way to the hotel and given the 2 GBP difference for two people, the car service worked well for us. Although we were pretty amused when the driver extorted a tip from us.
We also went to the pub up the road from the hotel for dinner and really enjoyed ourselves. They came and picked us up and we walked back - not sure we would have found it by ourselves.
Best thing we did though was to take the private car service to the airport rather than wait for the Hoppa. We must have waited 20 minutes for the Hoppa on the way to the hotel and given the 2 GBP difference for two people, the car service worked well for us. Although we were pretty amused when the driver extorted a tip from us.
We also went to the pub up the road from the hotel for dinner and really enjoyed ourselves. They came and picked us up and we walked back - not sure we would have found it by ourselves.
#119
Join Date: Jan 2009
Location: Scotland
Programs: BA Silver
Posts: 169
Planning to stay at the Skyline in January, we arrive into Terminal 5 and leave from 3, never been in Heathrow for 30 years as we always normally go from LGW/MAN is it an easy task Hoppa wise or free buses and if we taxi it what would the approx cost be. Thanks in advance for help.
#120
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
Planning to stay at the Skyline in January, we arrive into Terminal 5 and leave from 3, never been in Heathrow for 30 years as we always normally go from LGW/MAN is it an easy task Hoppa wise or free buses and if we taxi it what would the approx cost be. Thanks in advance for help.