The US Grant - San Diego, CA [Master Thread]
#272
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Glad you had such a nice stay at the Grant. We love the hotel and use it for our StayCations when we have theater tickets downtown.
#273
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,471
I was here last night. Usually stay at Marriott Marquis (great harbor view balcony rooms and pretty generous with the suite upgrades), but figured I'd try something closer to the courthouse.
Staff were great. But color me super unimpressed with the hard product. They retained the single pane windows in the renovation, which means any room facing Broadway will have significant street noise. I was offered an upgrade from Deluxe to a Grand Deluxe, but it was on a low floor on the corner of Broadway and Third and way too noisy. They finally found me a prison cell of a room on the 11th floor facing north. It was quieter but very small. Aircon was feeble. Didn't much care for the furnishings either. The upholstered chair was exceptionally uncomfortable (and at turndown, the maids stacked the pillows in it because there was literally nowhere else in the room to put them). Here's the desk and torture chair:
This one shows how close the bed was to the door.
Bathroom was nice, except the shower / soaking tub combo is a mistake. If you have a soaking tub, you need a separate shower. Too hard to get in and out of this thing.
Breakfast was supposed to be $20 credit, but server (who was super cool) just comped everything (oatmeal, berries, and coffee, which would have exceeded the $20 comp).
It was worth a try but overall this property is not my cup of tea.
Staff were great. But color me super unimpressed with the hard product. They retained the single pane windows in the renovation, which means any room facing Broadway will have significant street noise. I was offered an upgrade from Deluxe to a Grand Deluxe, but it was on a low floor on the corner of Broadway and Third and way too noisy. They finally found me a prison cell of a room on the 11th floor facing north. It was quieter but very small. Aircon was feeble. Didn't much care for the furnishings either. The upholstered chair was exceptionally uncomfortable (and at turndown, the maids stacked the pillows in it because there was literally nowhere else in the room to put them). Here's the desk and torture chair:
This one shows how close the bed was to the door.
Bathroom was nice, except the shower / soaking tub combo is a mistake. If you have a soaking tub, you need a separate shower. Too hard to get in and out of this thing.
Breakfast was supposed to be $20 credit, but server (who was super cool) just comped everything (oatmeal, berries, and coffee, which would have exceeded the $20 comp).
It was worth a try but overall this property is not my cup of tea.
#274
Join Date: Dec 2013
Location: NYC
Programs: Delta, Marriott, Kimpton
Posts: 196
I had the exact opposite experience here a couple of weeks ago. Was upgraded at check in to a Chaffee Suite on the 10th floor facing away from Broadway, which was the perfect size for what we needed during our three night stay. They even noticed my birthday was happening during the stay and gave us drink tickets (they were marked differently from the ones you get as Gold) and sent a lovely tray with beer and snacks to the room on my actual day.
The room was beautiful and the staff went above and beyond to ensure that we had everything we needed during our stay and even remembered our name from day to day which was a great example of superior customer service.
I'm looking forward to future trips to San Diego to stay here while visiting our goddaughter.
The room was beautiful and the staff went above and beyond to ensure that we had everything we needed during our stay and even remembered our name from day to day which was a great example of superior customer service.
I'm looking forward to future trips to San Diego to stay here while visiting our goddaughter.
#278
Join Date: Apr 2016
Location: Palm Springs
Programs: Bonvoy Platinum
Posts: 24
If you mean the Westin Gaslamp Id say its rooms are your average hotel rooms: basic, but decently sized and generally quiet. We only stayed there one time but it was nice. The US Grant is all about character and history: rooms can be smaller (but theyve usually upgraded us to something larger, though rarely a suite) and not as quiet creaky floorboards and such but overall comfortable. The lobby is beautiful and the restaurant has a good breakfast. If you are driving, the steep parking fee may deter you, though. When we visit San Diego we just use Lyfts and its way cheaper than the US Grants parking fee on top of a rental.
#279
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
The first time I stayed here I was SUPER impressed when I walked in and saw this. Over the top. That's because my surname starts with a "G", and for a moment thought using guest initials for pillows was a really nice touch. Then I remembered I was at the Grant.
Still think it would be a great idea.
Still think it would be a great idea.
#280
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,471
#281
Join Date: Apr 2016
Location: Palm Springs
Programs: Bonvoy Platinum
Posts: 24
Oh yeah, and from the US Grant youll also hear the metro trains rumbling and the cross guard bells ringing through much of the evening/night. Eventually we tuned them out, but it can be annoying if youre not used to urban background noise. The Westin was very quiet.
#283
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
#284
Join Date: Dec 2013
Location: NYC
Programs: Delta, Marriott, Kimpton
Posts: 196
Two weeks ago we were in a corner room on the sixth floor facing Horton Plaza through one window and the Westgate through the other two and again had zero issues with noise.
This is hands down our favourite hotel in San Diego for location, staff, room and amenities.