The US Grant - San Diego, CA [Master Thread]
Apr 4, 2018, 7:39 pm
#287
Join Date: Jan 2016
Posts: 2
My wife and I are staying here now (award stay) as platinum members. I emailed the hotel the night before we arrived about available upgrades and/or other available amenities. The concierge emailed back and said that he would have a bottle of wine sent up after we checked in. He asked if we wanted red or white (went with red) and a good time. He said that he would let the front desk know about our upgrade inquiry.
I checked the app the day of, and we weren't auto upgraded and the app wasn't showing any entry level suites. When we were checking in, I asked if any suites were available and the agent said he would check...He upgraded us to a Grant Suite on the 10th floor! It has a sitting room with a couch and desk and then a very large separate bedroom. The couch isn't the most comfortable, but the bed is great. Really nice shower as well.
The Grant Grill has a really nice breakfast and Platinums get a $21 credit ($42 for 2 adults) towards anything off the menu. For $21, you can get the Grant breakfast, which consists of 2 eggs, coffee, juice, toast, bacon or sausage and breakfast potatoes. It's a great deal and the food is really good.
Overall, we have been very happy with our stay so far. The staff has been very friendly and helpful without being overbearing or "stuffy." Add in the breakfast, wine and a great room upgrade and we would definitely stay here again!
I checked the app the day of, and we weren't auto upgraded and the app wasn't showing any entry level suites. When we were checking in, I asked if any suites were available and the agent said he would check...He upgraded us to a Grant Suite on the 10th floor! It has a sitting room with a couch and desk and then a very large separate bedroom. The couch isn't the most comfortable, but the bed is great. Really nice shower as well.
The Grant Grill has a really nice breakfast and Platinums get a $21 credit ($42 for 2 adults) towards anything off the menu. For $21, you can get the Grant breakfast, which consists of 2 eggs, coffee, juice, toast, bacon or sausage and breakfast potatoes. It's a great deal and the food is really good.
Overall, we have been very happy with our stay so far. The staff has been very friendly and helpful without being overbearing or "stuffy." Add in the breakfast, wine and a great room upgrade and we would definitely stay here again!
Aug 1, 2018, 10:43 pm
#288
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I've been reduced to lowly Spg gold these days, but have an upcoming stay here with Mrs. Lee.
What can I expect at a Gold other than the room I booked? From a few posts back it sounds like there may be drink chits in my future?
What can I expect at a Gold other than the room I booked? From a few posts back it sounds like there may be drink chits in my future?
Aug 2, 2018, 4:07 pm
#289
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
My younger son and his wife visited as Golds and were very pleased with their experience.
Aug 2, 2018, 9:22 pm
#290
Join Date: Apr 2016
Location: Palm Springs
Programs: Bonvoy Platinum
Posts: 24
We’ve stayed twice, once as Gold and once as Platinum, and the upgraded room was similar both times. Nice and pretty spacious, but no suite either time. I’m ok with that, since the lobby is a nice place to relax, and breakfast there is excellent. Best of luck with your upgrade!
Aug 3, 2018, 7:27 am
#291
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Thanks all! Checked in last night as a Gold. Upgraded from whatever base room (booked on *points) to a "Deluxe". Room is perfectly fine and what I'd expect from LC, but at the end of the day a pretty standard hotel room. Took me forever to figure out how to turn off the light inside the nightstand! 
Room faces 4th Ave near an intersection. We can sort of hear busses and stuff but no issues with noise that are different from any other city hotel I've been in.
I requested high floor in the reservation notes online and the FD acknowledged and fulfilled that request without me promoting her. She also acknowledged that I'd asked for a suite upgrade but that they weren't able to do that (many suites available for booking as of yesterday, but of course technically not a Gold benefit so no worries).
Gold amenity at check in is 250 points or voucher for drink (up to $15) at Grant Grill. I asked if we could get two drinks since I have Mrs. Lee with me, but FD said one per room only. Seems a bit stingy but not a big deal. Lobby is gorgeous!
FWIW our friends are here on a Virtuoso booking and I believe they received the same category upgrade, but of course they also have breakfast and property credit.
Room faces 4th Ave near an intersection. We can sort of hear busses and stuff but no issues with noise that are different from any other city hotel I've been in.
I requested high floor in the reservation notes online and the FD acknowledged and fulfilled that request without me promoting her. She also acknowledged that I'd asked for a suite upgrade but that they weren't able to do that (many suites available for booking as of yesterday, but of course technically not a Gold benefit so no worries).
Gold amenity at check in is 250 points or voucher for drink (up to $15) at Grant Grill. I asked if we could get two drinks since I have Mrs. Lee with me, but FD said one per room only. Seems a bit stingy but not a big deal. Lobby is gorgeous!
FWIW our friends are here on a Virtuoso booking and I believe they received the same category upgrade, but of course they also have breakfast and property credit.
Aug 3, 2018, 11:46 am
#292
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Thanks all! Checked in last night as a Gold. Upgraded from whatever base room (booked on *points) to a "Deluxe". Room is perfectly fine and what I'd expect from LC, but at the end of the day a pretty standard hotel room. Took me forever to figure out how to turn off the light inside the nightstand!
Room faces 4th Ave near an intersection. We can sort of hear busses and stuff but no issues with noise that are different from any other city hotel I've been in.
I requested high floor in the reservation notes online and the FD acknowledged and fulfilled that request without me promoting her. She also acknowledged that I'd asked for a suite upgrade but that they weren't able to do that (many suites available for booking as of yesterday, but of course technically not a Gold benefit so no worries).
Gold amenity at check in is 250 points or voucher for drink (up to $15) at Grant Grill. I asked if we could get two drinks since I have Mrs. Lee with me, but FD said one per room only. Seems a bit stingy but not a big deal. Lobby is gorgeous!
FWIW our friends are here on a Virtuoso booking and I believe they received the same category upgrade, but of course they also have breakfast and property credit.
Room faces 4th Ave near an intersection. We can sort of hear busses and stuff but no issues with noise that are different from any other city hotel I've been in.
I requested high floor in the reservation notes online and the FD acknowledged and fulfilled that request without me promoting her. She also acknowledged that I'd asked for a suite upgrade but that they weren't able to do that (many suites available for booking as of yesterday, but of course technically not a Gold benefit so no worries).
Gold amenity at check in is 250 points or voucher for drink (up to $15) at Grant Grill. I asked if we could get two drinks since I have Mrs. Lee with me, but FD said one per room only. Seems a bit stingy but not a big deal. Lobby is gorgeous!
FWIW our friends are here on a Virtuoso booking and I believe they received the same category upgrade, but of course they also have breakfast and property credit.
I think you will enjoy the Grant- it's a lovely property and the staff is wonderful.
As a local I am partial to our beautiful city- hope you enjoy your stay here!
Aug 6, 2018, 1:04 pm
#293
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
To wrap up - we had a very nice weekend stay at the Grant.
The Grant Grill was amazing for breakfast, though the portions were enormous! Didn't end up taking dinner there as we only had three nights and tended to be out and about in the evenings. Lounge was also very nice and we found ourselves there quite a bit in between outings, before dinner, etc.
Only real problem we had was with wifi. The registration page failed to appear on our phones until we switched to "Desktop Mode" in Chrome. And then would only register for two days. On the third, I had to disconnect, remove the network, and wait ~30 mins before it would take me back to the registration page (prior to that, would just load the portal but say my device had expired or something). SPG Passpoint appeared to be available but did not work for me even after reinstalling my certificate. Similar problems on three different phones of different models, etc.
FWIW, I also noticed that the Luxury Collection website you are directed to after logging in to wifi now has a marriott.com URL. No idea if that has anything to do with it, but I've not noticed the URL switch before now and have not had these types of wifi issues in SPG hotels prior to this stay. Plus I don't mind blaming Marriott for trivial things.
The Grant Grill was amazing for breakfast, though the portions were enormous! Didn't end up taking dinner there as we only had three nights and tended to be out and about in the evenings. Lounge was also very nice and we found ourselves there quite a bit in between outings, before dinner, etc.
Only real problem we had was with wifi. The registration page failed to appear on our phones until we switched to "Desktop Mode" in Chrome. And then would only register for two days. On the third, I had to disconnect, remove the network, and wait ~30 mins before it would take me back to the registration page (prior to that, would just load the portal but say my device had expired or something). SPG Passpoint appeared to be available but did not work for me even after reinstalling my certificate. Similar problems on three different phones of different models, etc.
FWIW, I also noticed that the Luxury Collection website you are directed to after logging in to wifi now has a marriott.com URL. No idea if that has anything to do with it, but I've not noticed the URL switch before now and have not had these types of wifi issues in SPG hotels prior to this stay. Plus I don't mind blaming Marriott for trivial things.
Dec 27, 2018, 5:23 pm
#294
Join Date: May 2017
Posts: 120
Has anyone tried booking here through Chase's Luxury Hotel & Resort Collection? I'm debating whether to do that or book direct. The Chase rate is slightly higher but includes a $100 Food and Beverage Credit.
Main question is I'm not sure whether they'll recognize my Platinum Premiere status/earn points/night credit if I go through Chase...
Main question is I'm not sure whether they'll recognize my Platinum Premiere status/earn points/night credit if I go through Chase...
Dec 29, 2018, 7:21 am
#295
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Has anyone tried booking here through Chase's Luxury Hotel & Resort Collection? I'm debating whether to do that or book direct. The Chase rate is slightly higher but includes a $100 Food and Beverage Credit.
Main question is I'm not sure whether they'll recognize my Platinum Premiere status/earn points/night credit if I go through Chase...
Main question is I'm not sure whether they'll recognize my Platinum Premiere status/earn points/night credit if I go through Chase...
Dec 31, 2018, 10:11 am
#296
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Not exactly the same, but I've had my status properly recognized when I booked here via Virtuoso. Didn't really get me much other than the proper greeting at check in and some drink chits, but recognized nonetheless. Points posted without issue...this was via my SPG account at the time.
Aug 12, 2019, 10:57 pm
#300
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615