What is this new junk fee? "Amenity Fee"
Nov 29, 2019, 7:20 pm
#1
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What is this new junk fee? "Amenity Fee"
WTH is this:
Please note-A daily destination amenity fee of USD 17 will be added to the room rate.
Did i miss this? What does it cover?
Sheraton Nashville.
UGH
Please note-A daily destination amenity fee of USD 17 will be added to the room rate.
Did i miss this? What does it cover?
Sheraton Nashville.
UGH
Nov 29, 2019, 8:09 pm
#4
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It's a resort fee in a hotel that can't even pretend to be a resort.
Nov 29, 2019, 8:14 pm
#5
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Nov 29, 2019, 9:11 pm
#6
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Nov 29, 2019, 9:19 pm
#7
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Nov 29, 2019, 9:49 pm
#9
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Nov 29, 2019, 10:05 pm
#10
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Sometimes you can get a rate that doesn’t require it. It’s annoying as crud and common in NYC Marriotts now. Some of our corporate rates require it, so I have gotten used to asking what it covers to see if there’s any reason to use it. Usually a drink or two in an overpriced, unpleasant hotel bar. The last trip I tried to apply it and was told “your rate doesn’t include it but we can charge it if you wish.” No thanks.
Nov 30, 2019, 4:31 am
#11
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Join Date: Nov 2019
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If it includes internet invoke the terms and conditions to get a replacement amenity or benefit. Most hotels and most members (you don't even need elite status to invoke this provision!) don't even know about this. Some hotels refund the resort or destination fee when you do this. Others reduce it. Others give you more points. Some just give you a drink voucher. While you're at it file a complaint with the attorney general or consumer protection office for the hotel not disclosing at booking what is included in the fee.
Nov 30, 2019, 5:33 am
#12
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Nov 30, 2019, 5:34 am
#13
Join Date: Feb 2008
Location: In the air
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Posts: 8,720
If it includes internet invoke the terms and conditions to get a replacement amenity or benefit. Most hotels and most members (you don't even need elite status to invoke this provision!) don't even know about this. Some hotels refund the resort or destination fee when you do this. Others reduce it. Others give you more points. Some just give you a drink voucher. While you're at it file a complaint with the attorney general or consumer protection office for the hotel not disclosing at booking what is included in the fee.
Nov 30, 2019, 6:59 am
#15
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Join Date: Nov 2019
Posts: 71
This is an area where people should sue. The replacement is for any Bonvoy member regardless if they have elite status. There are probably hundred of thousands of customers who paid a resort fee and did not get the required replacement. That's actually like a legit class-action lawsuit if anyone who is reading this wants to initiate it. It's probably a better case than the existing lawsuits against Marriott for resort/destination fees.