What is this new junk fee? "Amenity Fee"
Dec 1, 2019, 6:38 pm
#31
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Recent stay at St Regis NYC. I was not charged the daily $50 fee. Agent at check in said she’d waive it. I still got complimentary museum tickets and morning coffee/fruit.
Dec 1, 2019, 6:52 pm
#32
Join Date: Apr 2005
Posts: 83
Our new resort fee strategy: We have a "neat pile of towels" fee of $38.00 plus tax and applicable fees that we include in the reservation comments, informing the property it accepts our fee by accepting the reservation. Then, we do not leave our used towels all over the place, we put them in one neat pile. It's in the notes!
Dec 1, 2019, 7:21 pm
#33
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Dec 1, 2019, 7:45 pm
#34
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Deceptive fees like this are unfortunately becoming the norm. I hope the numerous lawsuits by several state Attorneys General get some traction on eliminating this scourge.
Dec 1, 2019, 10:35 pm
#35
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
*Fees were 100% for the hotel. Resort & Parking. I'm ignoring the municipality's cash grab
Last edited by KRSW; Dec 1, 2019 at 10:46 pm
Dec 2, 2019, 5:16 am
#36
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
Our new resort fee strategy: We have a "neat pile of towels" fee of $38.00 plus tax and applicable fees that we include in the reservation comments, informing the property it accepts our fee by accepting the reservation. Then, we do not leave our used towels all over the place, we put them in one neat pile. It's in the notes!
Dec 2, 2019, 6:27 am
#38
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Unfortunately, Marriott does not spell out what the resort fee includes. With Starwood, it was clearly itemized on the website.
A friend just stayed at the Westin Times Square which has a $30 resort fee, but also includes a $30 F&B credit, so they're essentially forcing you to spend money at the hotel. However, if you had just bought the F&B and charged it to your room, you would get points on that. Because it is labelled "resort fee", you get nada!
A friend just stayed at the Westin Times Square which has a $30 resort fee, but also includes a $30 F&B credit, so they're essentially forcing you to spend money at the hotel. However, if you had just bought the F&B and charged it to your room, you would get points on that. Because it is labelled "resort fee", you get nada!
Dec 2, 2019, 7:36 am
#40
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Join Date: Dec 2000
Location: Shanghai
Posts: 42,041
Unfortunately, Marriott does not spell out what the resort fee includes. With Starwood, it was clearly itemized on the website.
A friend just stayed at the Westin Times Square which has a $30 resort fee, but also includes a $30 F&B credit, so they're essentially forcing you to spend money at the hotel. However, if you had just bought the F&B and charged it to your room, you would get points on that. Because it is labelled "resort fee", you get nada!
A friend just stayed at the Westin Times Square which has a $30 resort fee, but also includes a $30 F&B credit, so they're essentially forcing you to spend money at the hotel. However, if you had just bought the F&B and charged it to your room, you would get points on that. Because it is labelled "resort fee", you get nada!
sure it does, sure it does...
Dec 2, 2019, 12:08 pm
#43
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
I treat it like taxes or parking. Its part of the total equation. If its still $50 a night cheaper than staying at another property, then the $30 fee is palatable. I try not to think about whether I earn points on it.
It just means you have to look at the total cost. I will say that Hilton is a bit more transparent than Marriott in how they disclose it. And both of them love to hide the parking fee.
I also like that Hilton doesn't charge the fee on points stays, while (I think) Marriott will charge you a destination/resort fee on points redemptions.
It just means you have to look at the total cost. I will say that Hilton is a bit more transparent than Marriott in how they disclose it. And both of them love to hide the parking fee.
I also like that Hilton doesn't charge the fee on points stays, while (I think) Marriott will charge you a destination/resort fee on points redemptions.
Dec 2, 2019, 2:37 pm
#44
Original Poster
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
UPDATE....called and spoke with hotel
So i spoke with the hotel this morning.
The fee is for all of the amenities that the hotel includes. This is:
1-free coffee in the room. If you run out, they will bring you more (no kidding, this was the leadoff line)
2-heated pool for use 7am-10pm
3-fitness center use 24 hours a day
4-free champagne or mimosa, but only available on weekends check ins from 3-5pm (WHHHAT?)
Seriously, I asked to speak to a manager. Got a front desk manager on the phone. Went through list. She also included a huge (HER WORDS) benefit the agent forgot. Free water bottles. They give 2 per room per day. (I did say i would just take them out of the lounge, to which she replied lounge food had to be consumed in lounge!)
Well folks, guess this means I will look elsewhere. Be honest and put it in the room rate. This is deceptive at best.
The fee is for all of the amenities that the hotel includes. This is:
1-free coffee in the room. If you run out, they will bring you more (no kidding, this was the leadoff line)
2-heated pool for use 7am-10pm
3-fitness center use 24 hours a day
4-free champagne or mimosa, but only available on weekends check ins from 3-5pm (WHHHAT?)
Seriously, I asked to speak to a manager. Got a front desk manager on the phone. Went through list. She also included a huge (HER WORDS) benefit the agent forgot. Free water bottles. They give 2 per room per day. (I did say i would just take them out of the lounge, to which she replied lounge food had to be consumed in lounge!)
Well folks, guess this means I will look elsewhere. Be honest and put it in the room rate. This is deceptive at best.
Dec 2, 2019, 2:41 pm
#45
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Join Date: Dec 2000
Location: Shanghai
Posts: 42,041
Dear X:
Thank you for deciding to stay at our hotel in Nashville. We have added a resort fee to your reservation, which is only $17 per night. This fee avails you of free parking in the garage attached to our hotel, and a $50 food/beverage credit. We are committed to providing you with "southern comfort" on all fronts.
Thank you for deciding to stay at our hotel in Nashville. We have added a resort fee to your reservation, which is only $17 per night. This fee avails you of free parking in the garage attached to our hotel, and a $50 food/beverage credit. We are committed to providing you with "southern comfort" on all fronts.