What is this new junk fee? "Amenity Fee"
#121
 
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#122
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#123
Join Date: May 2015
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Having seen that wording, I never would have jumped to the conclusion that it was a government tax.
Frankly, I don't see why a hotel would comply with your request. You appear to have misinterpreted the wording. As long as the total charged matched the total listed on the reservation, the wording of the fee isn't particularly relevant. You agreed to the total price when you made the reservation.
You weren't scammed. You simply read something into the wording that wasn't there. Even in a consumer-friendly state like California, I doubt you'd get any action. The hotel didn't attempt to masquerade a fee as a tax. Nothing fraudulent happened and there was no bait-and-switch. For it to be fraud, the hotel would have to specifically call the fee a mandatory local tax. They didn't do that...they used the term "fee".
Important: Please don't attack me or assume I'm okay with these types of fees. I firmly believe that resort/local/destination fees shouldn't be allowed. I'm merely stating my opinion of the way this particular fee was listed was not fraud or even slightly confusing.
Frankly, I don't see why a hotel would comply with your request. You appear to have misinterpreted the wording. As long as the total charged matched the total listed on the reservation, the wording of the fee isn't particularly relevant. You agreed to the total price when you made the reservation.
You weren't scammed. You simply read something into the wording that wasn't there. Even in a consumer-friendly state like California, I doubt you'd get any action. The hotel didn't attempt to masquerade a fee as a tax. Nothing fraudulent happened and there was no bait-and-switch. For it to be fraud, the hotel would have to specifically call the fee a mandatory local tax. They didn't do that...they used the term "fee".
Important: Please don't attack me or assume I'm okay with these types of fees. I firmly believe that resort/local/destination fees shouldn't be allowed. I'm merely stating my opinion of the way this particular fee was listed was not fraud or even slightly confusing.
#124
Join Date: Dec 2018
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I created a separate thread because in my case it was labeled as a "Local Fee" which then ended up being charged as the "Destination Amenity Fee", which is a bit different than just solely being focused on disliking the fee. I dislike the concept of an additional amenity fee to begin with, but showing it as a local fee and then charging something else is my main issue here. A 'Local Fee' clearly means something related to the local area to me (such as convention center fee, city fee per night etc). I disagree that it doesn't matter since the total was as advertised. I would have walked away and changed my reservation to another property if the amenity fee had been disclosed for what it was on principle - vs a 'local fee' which I presumed was standard for the area because of its description. Employers clearly differentiate between hotel-imposed fees and local-fees and taxes, and this was labeled as a local fee but charged as a hotel imposed fee. That's the bait-and-switch here to me - and they're still doing it!
#125
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I also doubt anything will change unless it demonstrably affects their bottom line.
Maybe an organized protest... book out a bunch of rooms on refundable rates and then cancel right before the deadline and make clear that "I'm cancelling because I have alternate accommodations that don't charge a resort/destination fee"
#126
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Many hotels (e.g., CA) charge a local tourism "fee" that is really just a tax, levied equally, on all rooms in a certain area. I would consider it "bait and switch" if a local tourism "fee" were quoted and then suddenly changed to a "resort fee" upon arrival, regardless of any difference in the total price paid. And as noted, in OP's case, there is a pragmatic difference in who has to pay when it is a tax vs. just another asinine property fee.
#127
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We will boycott your hotels (e.g. I now where not to stay in Nashville) in this case. While (currently) legal, resort/amenity fees are scumbag behavior.
Last edited by moondog; Dec 30, 2019 at 1:28 am
#129
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#130
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#131
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It's a bait and switch when elites are told they get stated benefits for free then they're charged a fee and told one of the amenities is a benefit they are already entitled to.
#132
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What really irks me about Marriott is that unlike Hilton and Hyatt, they charge the resort/destination/amenity fee on award stays. It's basically a $35-50 per night tax on the use of your Marriott points at many of the properties where I'm most likely to burn points. This is probably the #1 reason I'll focus on Hyatt next year.
By no means is Marriott the only chain that engages in this reprehensible behavior.
#133
Join Date: May 2002
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It's Hilton policy not to charge "resort fees" on award stays (which is why I normally don't waste bonvOY points at Marriott resorts) . That may have been a billing error from the Trop.
#134
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"Local fee" charged - but then refunded automatically
I just completed a stay at a Sheraton in Canada. The confirmation from when I made the prepaid reservation had a "Local fee" included, a handful of dollars per night, and the total that was billed to my card included that fee.
Then after I checked out, an amount equivalent to the fee for all nights was refunded to my card.
OK.
Then after I checked out, an amount equivalent to the fee for all nights was refunded to my card.
OK.
#135
Join Date: Dec 2008
Location: South Korea
Posts: 1,168
Not sure if anybody else has seen this… at least in Asia/Middle East
Recently booked for myself a 1 night stay at the Courtyard Dubai and post confirmation I am seeing this note in my details page:
“A Tourism Fee of AED 15 per bedroom per night is charged at check-out. Children 0-6 years of age stay free”
This is not a tax because tax is being added separately as part of “Summary of Charges”. This seems to be ON TOP of taxes.
Sure I am only staying 1 night (=AED 15 or less than USD 4) but it just bothers me.
Don’t think I have seen this in other Dubai hotels before… unless it’s a new trend.
Recently booked for myself a 1 night stay at the Courtyard Dubai and post confirmation I am seeing this note in my details page:
“A Tourism Fee of AED 15 per bedroom per night is charged at check-out. Children 0-6 years of age stay free”
This is not a tax because tax is being added separately as part of “Summary of Charges”. This seems to be ON TOP of taxes.
Sure I am only staying 1 night (=AED 15 or less than USD 4) but it just bothers me.
Don’t think I have seen this in other Dubai hotels before… unless it’s a new trend.