DELee

Well, that narrows it down to the 52 Fairfields in NC. Unfortunately, Marriott's website won't let me filter by no new vacuum.

David

p.s. Quick peek at Aimbridge for NC shows 2 Fairfields: Asheboro and Charlotte Monroe

KathyWdrf

Aimbridge's website says that they manage "approximately 1,500 hotels in 49 states and 20 countries."

I recognize a number of hotels on their list and have stayed at some of them. But I don't know how long Aimbridge has been managing each hotel, so I'm not certain if I've experienced their management in particular.

Jon Maiman

Clhawks Thanks for the warning. I would imagine with the staffing shortages throughout the industry, your best bet might be to seek employment at a different hotel in your area. The problems with the property and the management companies approach to handling them is beyond what you will be able to address as an employee. Life is short. Go seek a better job. Good Luck!

--Jon

The Road Goes On Forever

As somebody who worked at an Aimbridge property, I will also testify that in the world of franchising they are the worst of the worst. Basically strip mining the properties until there is nothing left while putting the literal bare minimum into the buildings and nothing into their people. They hire idiot GMs that as long as they hit their P&L numbers do what they please without much in the way of checks and balances. Over the past ten years they have grown tremendously which is great for the people at the top but is absolutely a big zero for the staffs that work at the properties or the guests who stay in their hotels.

If possible, 100% avoid.

TXJeepGuy

Shame that we can't filter by operators on the marriott site.

DELee

Yah, but you can go to the Aimbridge site (Aimbridge Hospitality | Locations | Hospitality Online) after having done your searching elsewhere to see if they run the hotel(s) that you're considering staying at.

David

p.s. Many are not Marriott brands and, of those of the Marriott brand variety, most of them are in the Select (Courtyard, Four Points, SpringHill Suites, Fairfield Inn & Suites, AC Hotels, Aloft) and Longer Stay (Residence Inn, TownePlace Suites, Element) categories.

MSPeconomist

AFAICT you can't search the Aimbridge list. You apparently must just scroll down to the state and then skim the entire list of properties for that state, where they don't seem to be arranged in any obvious order (brand, alphabetical by location, etc.).

DELee

Their list is sorted by state and then city. So doing a quick in-page search by either typing the state name (e.g. Minnesota or California) or a city name (e.g. Austin or Vista), I was able to get to their list of hotels in that location.

David

MSPeconomist

It looked to me like the names of some properties start with the city while others start with the brand (or something else). I have the same problem with hotel listings like AAA: New York Hilton but Sheraton New York, Park Hyatt New York, but Park Hyatt Palacio Duhau in Buenos Aires.

There can be other anomalies in hotel names, such as (near me) some airport hotels having airport in their names, some saying MSP and others saying both MSP and MOA in random order. In some cases, you need to know the suburbs and their borders well to figure out where a hotel is located. [Is Sheraton South Hartford listed as Hartford, South Hartford, or some suburb's name? Sheraton Bloomington MN is actually in Richfield, as is Four Points.]

DELee

I would agree that it is not obvious but unfortunately hotel names are quite often built to emphasize a larger city/location instead of really where the hotel is. Example: Four Points by Sheraton Los Angeles Westside is actually in Culver City.

David

Tanic

One of the "upscale" Hilton hotels near me is on the list. It had unsightly graffiti on the front of the property that remained for over a month. The municipality had to threaten them with for blight fines before they finally painted it over.

JayeJ

The Fairfield Inn and Suites - Airport in San Jose, CA is on the list. In the past we did a park & fly from there. It's pretty ho-hummy and in desperate need of a refresh but they had shuttle service and it was clean for a one-night stay after returning from overseas. Subway sandwiches and Starbucks located in the same center. We haven't flown from there since Covid, and our next trip is out of SFO, so we'll be bypassing it. I seem to recall the prices were getting higher so we were going to switch to the Double Tree.

puchong

After the first night of a 5-night award stay at a Luxury Collection hotel, we could not have a shower since there was no hot water in the whole hotel; ended up sponging ourselves with a kettle full of hot water.

Would it be OK to ask for some compensation? What would be a reasonable compensation? If it matters at all, I am a Titanium member.

Radiation Station

If it was a whole hotel issue, I think it depends how long it went on for and how inconvenienced you were. I think this happened to me at the Alfonso in Seville and I honestly didn’t mind, as it was a short period and they were apologetic (an awful woman was also mouthing off at reception in a very entitled and rude manner, so I also felt they had suffered enough). If it caused significant disruption to your day/stay, I do think it’s reasonable to ask for some compensation - maybe a few points or some free drinks or something? I would have something in mind before you talk to the front desk.

khkchan

If no hot water is for more than a couple hours especially during evening or morning, I would ask for a comp night or equivalent in points.