dparkinson

I'm booking a 60 room block for a couple of nights at a full service Marriott. I know I'll get some elite nights out of the deal but I'm curious...does any of my $25k in spend go towards my ambassador qualification?

bhrubin

No. Group/event spend is not eligible towards Ambassador qualification. Only spend at hotels where you stay in your own name (up to 3 rooms) is eligible as per the T&C.

You may consider booking a room or two in your own name/account outside the group room block and transfer some F&B spend to your room. That would qualify. That is what I do in such circumstances.

Crisphoarder

Sightly off topic, but it kills me that we don't get points or count toward qualified spend for "resort fees".

marlee1421

Today, after what seemed like an endless wait, a spend tracker finally showed up on the web site. It does not resemble the circular configuration that others have shown from the app, but it looks accurate to me. Maybe the hapless Marriott IT dept is finally showing some signs of competence.

jpp42

Having worked in such projects, I think it's important to note that the ability of the IT department to implement feature enhancements is almost entirely limited by management's budgets for such. The actual project managers and developers may be 100% competent, but they only work on features in the order they are prioritised by the product/program managers. These program managers are probably focused on what the Bonvoy program overall is asking for from a top level, with "minor" items like fixing spend counters lower in their priority list and only taken care of when there's a free cycle.

So feedback is best placed as high up as possible - getting upper management to resource these IT projects better so that there's time and money to implement small features too, not just the big projects driven by the Marketing team.

lexdevil

Where are you seeing it?

sabre1041

It is appearing on the account overview page

lbbzman

Hello. Has anyone who requalified for Ambassador this year had their tracker update to reflect Ambassador service through 2021?

I requalified a month or so ago, and my apps say "Enjoy Ambassador Service through 01/2020" (iOS) and "Enjoy Ambassador Service through 01/31/2020" (Android).

marlee1421

Also have not seen a change yet to reflect re-qualifying for next year.

RocketGoBoom

How do you figure out how much you have spent at Marriott for the year towards the $20,000 requirement for Ambassador?
I am going to be close this year and I would like to know.
I don't see it anywhere on the app or the website.

I called the Elite Support phone number and they didn't know either.
The lady told me room revenue counts, valet fees, restaurant bills, etc. Just remove all taxes, that doesn't count.
I don't want to go through every individual bill and minus off the taxes. Those bills have 20-30 lines on them each.

Shouldn't there just be a counter on your activity that shows your progress towards $20,000 each year?

Thanks

RocketGoBoom

I wrote the above while I was waiting on hold.
Elite support lady reached out to a supervisor who was able pull up the info under "Elite Qualifying Revenue" or something like that.

But she confirmed that it is not on the app or the website. It should be, but it is not.
Does anyone else know how to get this info? Or is the only way to know is to call support and ask?

DELee

For me, a non-Ambassador elite, my YTD qualifying spend would show up in two places: My account summary (https://www.marriott.com/loyalty/myAccount/default.mi) when accessing my account via the web as well as the app.

Right now, YTD spend is only available on the app for me:

David

TSTraveler

My qualified spending shows up on both my iOS iPad app and my Android phone app. I’d suggest deleting your app and reinstalling the newest version to see if that helps. Marriott IT isn’t so great normally, as well, but they aren’t likely to fix any glitches in the midst of massive furloughs and this pandemic crisis.

anteater

You can do two things

Submit a ticket to your ambassador requesting your YTD EQD.

Download all of your stay folios and rally the room rate and eligible charges.

Compare the two to make sure Marriott didn’t make an error.

TSTraveler

I don’t think the OP is a current Ambassador elite yet, so this wouldn’t be an option!