Last edit by: BobbySteel
Current Status of the Grandfathering Sweep to Lifetime Platinum Premier Elite / Lifetime Titanium Elite
As of 1/26 Members are reporting a SWEEP HAS OCCURRED LTPPE/LTitaniumE. Some have reported discrepancies between app and website still.
A sweep has also occurred of LTP qualifying from previous LTG on legacy rules.
Request: Please DO NOT post asking if the above has occurred or advising all of us that nothing has changed. Please continue reading this wiki for updates.
If you have legitimately been swept and your website account shows that you have truly been grandfathered to Lifetime Platinum Premier Elite, then yes please do add a post with this information with useful details for others and this wiki will then be updated accordingly with your information.
As of 1/26 Members are reporting a SWEEP HAS OCCURRED LTPPE/LTitaniumE. Some have reported discrepancies between app and website still.
A sweep has also occurred of LTP qualifying from previous LTG on legacy rules.
Request: Please DO NOT post asking if the above has occurred or advising all of us that nothing has changed. Please continue reading this wiki for updates.
If you have legitimately been swept and your website account shows that you have truly been grandfathered to Lifetime Platinum Premier Elite, then yes please do add a post with this information with useful details for others and this wiki will then be updated accordingly with your information.
Does anyone know when the sweep for LTPP will be happening?
#332
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
It seems that there is very little coordination between what IT is currently doing and other parts of the corporation,IT seem to be doing their own race.
My guess is that a welcome email to LTers will occur after the launch of Bonvoy.
When it comes to to double counting 2018 years I had 3 nights YTD on the 18 Aug and ended the year with 90+ nights (50+ nights at SPG brands) and I remember that the app was tracking my P and PP renewal during the 2nd half of 2018 so I definitely should earn one P year for 2018.
I think what MAR has lost most in this merger is the trust from some of their most loyal and profitable customers otherwise we would not been having this discussion of potential claw backs after almost 6M after system was officially declared stable, worrying that our 2018 activity would be ignored ... In my opinion this could have been mitigated with more communication about what was going on ... I suspect that one of the reasons for the lack of communication is that that senior management had very poor visibility what was really going. They either did not understand or they did not bothered to find out ... In any event a very low mark for senior management at least for the optics visa vi their customers ...
Anyhow I think they can still salvage it if Bonvoy becomes like SPG 2.0 which at least I think they want to it to be.... get suite upgrade pool enforced, clarify the breakfast benefit and lounge access, i.e. reduce the wiggle room for properties to sidestep the actual T&C. Stop the practice to force properties to remove extra benefits offered to P+ ...
My guess is that a welcome email to LTers will occur after the launch of Bonvoy.
When it comes to to double counting 2018 years I had 3 nights YTD on the 18 Aug and ended the year with 90+ nights (50+ nights at SPG brands) and I remember that the app was tracking my P and PP renewal during the 2nd half of 2018 so I definitely should earn one P year for 2018.
I think what MAR has lost most in this merger is the trust from some of their most loyal and profitable customers otherwise we would not been having this discussion of potential claw backs after almost 6M after system was officially declared stable, worrying that our 2018 activity would be ignored ... In my opinion this could have been mitigated with more communication about what was going on ... I suspect that one of the reasons for the lack of communication is that that senior management had very poor visibility what was really going. They either did not understand or they did not bothered to find out ... In any event a very low mark for senior management at least for the optics visa vi their customers ...
Anyhow I think they can still salvage it if Bonvoy becomes like SPG 2.0 which at least I think they want to it to be.... get suite upgrade pool enforced, clarify the breakfast benefit and lounge access, i.e. reduce the wiggle room for properties to sidestep the actual T&C. Stop the practice to force properties to remove extra benefits offered to P+ ...
Last edited by X-ON; Jan 29, 2019 at 3:22 am
#334
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,171
I'm not sure that we'll actually get a "congrats!" note from Marriott...this is the same Marriott that couldn't be bothered to send them out when you hit Platinum each year (can't speak for the other levels)
SPG sent it about 5 minutes after your Plat-qualifying stay/night posted...
SPG sent it about 5 minutes after your Plat-qualifying stay/night posted...
#335
Join Date: May 2009
Posts: 1,570
I'm not sure that we'll actually get a "congrats!" note from Marriott...this is the same Marriott that couldn't be bothered to send them out when you hit Platinum each year (can't speak for the other levels)
SPG sent it about 5 minutes after your Plat-qualifying stay/night posted...
SPG sent it about 5 minutes after your Plat-qualifying stay/night posted...
#336
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Congratulations! Although I had more than 2MM MR points, I intended to barely cross the 750 night mark for combined nights. Instead, I unexpectedly received 45 lifetime nights for having one personal and two business cards plus credit for multiple rooms which put me well over 750. Too bad additional nights for multiple credit cards and rooms aren't likely to be added to this year's totals.
#339
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Years as Silver, Gold or Platinum: 28
Hopefully the routines that determine status are better constructed.
#340
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
It makes sense for Marriott to call it quits and stop fiddling with the database because clawback can cause harm to other people. For example, if someone is concerned about having 28 LT years, would you rather see you have 9 years after a sweep knowing that they have erroneously clawbacked more years than they should? Would you enjoy calling and emailing to no avail if that happens? Be careful what you ask for.
Another issue about this fiasco is the lack of transparency. Status.marriott.com says one thing (which was that all LT status was correct back in September) and the IT is doing another. Marriott Management should have the IT under control. Remember this incompetence is upsetting their supposedly their most valued customers. But I guess Marriott no longer cares given their current size and they know most of the members have nowhere else to go, notwithstanding all of the complaints.
Last edited by naumank; Jan 29, 2019 at 10:54 am
#341
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
It makes sense for Marriott to call it quits and stop fiddling with the database because clawback can cause harm to other people. For example, if someone is concerned about having 28 LT years, would you rather see you have 9 years after a sweep knowing that they have erroneously clawbacked more years than they should? Would you enjoy calling and emailing to no avail if that happens? Be careful what you ask for.
#342
Join Date: Dec 2006
Location: IAH/HOU
Programs: Marriott Lifetime Premier Plat, UA Plat
Posts: 248
Quick update - thanks to Lurker my case is now being evaluated and I've received email correspondence. Will keep all posted.
Note - someone I think misinterpreted my 9 years as saying not counting 2018. I'm frankly not sure where 9 plat years came from. I've been plat in Ritz Carlton every year since 2012 (so 7 years including last year) and had at least 6 years platinum for SPG (I haven't looked beyond that, it might be more). So the 9 is frankly confusing.
Fortunately looks like I'm in the minority (most people's seem good).
Note - someone I think misinterpreted my 9 years as saying not counting 2018. I'm frankly not sure where 9 plat years came from. I've been plat in Ritz Carlton every year since 2012 (so 7 years including last year) and had at least 6 years platinum for SPG (I haven't looked beyond that, it might be more). So the 9 is frankly confusing.
Fortunately looks like I'm in the minority (most people's seem good).
#343
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I disagree. Overcounting hurts everyone who truly earned LTPP based on accurate information. Many of the associated published benefits (upgrades) are zero sum, so if people are given LTPP in error, the ones who really earned it will lose upgrades as a result. Moreover, if the program has far more LTPPs than were anticipated and used in the calculations, longer term we can expect our other LTPP benefits (extra points earnings, for example) to be enhanced away or otherwise devalued.
#344
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
I just noticed my status changed to LTPPE recently, both on the Website and App. It was Lifetime Platinum Elite the previous time I checked.
The Nights count is correct at 1,661.
But Platinum Years is not correct, as it says 9 years and should be 10 (achieved during 2018) - I suppose the years count will be updated soon.
The Nights count is correct at 1,661.
But Platinum Years is not correct, as it says 9 years and should be 10 (achieved during 2018) - I suppose the years count will be updated soon.
#345
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
I disagree. Overcounting hurts everyone who truly earned LTPP based on accurate information. Many of the associated published benefits (upgrades) are zero sum, so if people are given LTPP in error, the ones who really earned it will lose upgrades as a result. Moreover, if the program has far more LTPPs than were anticipated and used in the calculations, longer term we can expect our other LTPP benefits (extra points earnings, for example) to be enhanced away or otherwise devalued.