Jan 22, 2019, 11:55 pm
Last edit by: BobbySteel
Current Status of the Grandfathering Sweep to Lifetime Platinum Premier Elite / Lifetime Titanium Elite
As of 1/26 Members are reporting a SWEEP HAS OCCURRED LTPPE/LTitaniumE. Some have reported discrepancies between app and website still.
A sweep has also occurred of LTP qualifying from previous LTG on legacy rules.
Request: Please DO NOT post asking if the above has occurred or advising all of us that nothing has changed. Please continue reading this wiki for updates.
If you have legitimately been swept and your website account shows that you have truly been grandfathered to Lifetime Platinum Premier Elite, then yes please do add a post with this information with useful details for others and this wiki will then be updated accordingly with your information.
As of 1/26 Members are reporting a SWEEP HAS OCCURRED LTPPE/LTitaniumE. Some have reported discrepancies between app and website still.
A sweep has also occurred of LTP qualifying from previous LTG on legacy rules.
Request: Please DO NOT post asking if the above has occurred or advising all of us that nothing has changed. Please continue reading this wiki for updates.
If you have legitimately been swept and your website account shows that you have truly been grandfathered to Lifetime Platinum Premier Elite, then yes please do add a post with this information with useful details for others and this wiki will then be updated accordingly with your information.
Does anyone know when the sweep for LTPP will be happening?
Feb 13, 2019, 2:39 pm
#422
Join Date: Apr 2018
Posts: 66
Where are you seeing this? If it's a list of lifetime statuses that someone can earn, then it makes total sense, since no who hasn't earned Lifetime Titanium in 2018 or earlier (computed in early 2019) can ever earn it again. So why bother documenting (in a place visible to those who don't have that status yet) a lifetime status that can't be earned by anyone who doesn't have it already?
Didn't you notice that for the past several months there was no documentation on Marriott's website of how to earn LTPP either, and yet a bunch of us did just earn it?
If you haven't noticed, everything Marriott lately has been focused on only documenting the future, not longer documenting the present let alone the past. (Eg, post Aug 18 they no longer documented lifetime status earning qualifications pre-2019, you had to already know those or look them up on some third-party source -- such as FT -- by that point.)
So stop reading so much into Marriott's very selective documentation post-merger. Marriott's documentation department seems to be only slightly better than their IT department (which is such a low bar
!).
Didn't you notice that for the past several months there was no documentation on Marriott's website of how to earn LTPP either, and yet a bunch of us did just earn it?
If you haven't noticed, everything Marriott lately has been focused on only documenting the future, not longer documenting the present let alone the past. (Eg, post Aug 18 they no longer documented lifetime status earning qualifications pre-2019, you had to already know those or look them up on some third-party source -- such as FT -- by that point.)
So stop reading so much into Marriott's very selective documentation post-merger. Marriott's documentation department seems to be only slightly better than their IT department (which is such a low bar
!).eta: for all you guy's sake I hope you're right. But I know how the agents are being trained and there's no mention of a lifetime titanium. Marriott training is terrible vs spg training but it's usually complete for those that are interested enough in their job to do the extra homework. There was nothing at all in the training about a lifetime titanium level. As said maybe they will add it later, who knows?
Last edited by thebackcourse; Feb 13, 2019 at 2:49 pm
Feb 13, 2019, 2:51 pm
#423
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
You're not pickin up what I'm puttin down. I dont read rumors from 3rd parties. I rely on the actual documents. As I said if there is no documentation that a titanium of the lifetime variety exists, for everyone involved it doesnt. How would a hotel know unless your account states that it's something different than the regular LTPE?. Hard to get a benefit if a given status doesn't exist.
Are you suggesting that because LTTE isn’t displayed to the public (which makes sense since it’s a one-off thing that can no longer be earned) that it flat out doesn’t exist - in spite of the fact that many of us show that exact status in our accounts? Apologies if I’m missing your point.
Feb 13, 2019, 3:25 pm
#424
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
eta: for all you guy's sake I hope you're right. But I know how the agents are being trained and there's no mention of a lifetime titanium. Marriott training is terrible vs spg training but it's usually complete for those that are interested enough in their job to do the extra homework. There was nothing at all in the training about a lifetime titanium level. As said maybe they will add it later, who knows?
Feb 13, 2019, 6:40 pm
#426
Join Date: Apr 2018
Posts: 66
Good news it is updated in the system so it looks like it's just another failure in training. Life was so much easier under the SPG regime. Information was rolled out beforehand so the people taking calls would know what was going on. Now they hear as the call comes in or whenever Marriott gets around to telling the front line troops what's happening. But I am glad for those of you that earned that status. So in completely unusual form for the internet I'll own up to being wrong.
Feb 13, 2019, 7:00 pm
#427
Join Date: May 2009
Posts: 1,570
Good news it is updated in the system so it looks like it's just another failure in training. Life was so much easier under the SPG regime. Information was rolled out beforehand so the people taking calls would know what was going on. Now they hear as the call comes in or whenever Marriott gets around to telling the front line troops what's happening. But I am glad for those of you that earned that status. So in completely unusual form for the internet I'll own up to being wrong.
Feb 15, 2019, 11:13 am
#428
Join Date: Sep 2013
Location: San Francisco, CA
Programs: UA GS, Marriott Platinum Premier Elite, Hertz PC
Posts: 13
Still seeing 9 lifetime years and lifetime gold. My ambassador said the expected delivery date for lifetime status will be posted on accounts mid to late Feb. Hoping my year counter gets incremented to 10 so I can get LTPP. If not, will try escalating since I have a voicemail confirming I would get LTPP.
Feb 15, 2019, 12:45 pm
#429
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Still seeing 9 lifetime years and lifetime gold. My ambassador said the expected delivery date for lifetime status will be posted on accounts mid to late Feb. Hoping my year counter gets incremented to 10 so I can get LTPP. If not, will try escalating since I have a voicemail confirming I would get LTPP.
I don't think a voicemail from a random agent will mean much, nor would an email message for something like this.
Feb 15, 2019, 1:28 pm
#430
Join Date: Mar 2010
Posts: 1,324
Still seeing 9 lifetime years and lifetime gold. My ambassador said the expected delivery date for lifetime status will be posted on accounts mid to late Feb. Hoping my year counter gets incremented to 10 so I can get LTPP. If not, will try escalating since I have a voicemail confirming I would get LTPP.
Feb 15, 2019, 2:21 pm
#431
Join Date: May 2005
Programs: AC - SE, SPG - Platinum, HGP - Diamond
Posts: 369
I had a case ticket opened today. Unfortunately, it took talking with 4 agents before one even recognized that there is such thing as Lifetime Titatium/LTPP.
The agent said 5 business days for a response...we'll see
The agent said 5 business days for a response...we'll see
Feb 15, 2019, 5:05 pm
#432
Join Date: Feb 2019
Posts: 121
I have had Marriott fill out a case ticket for me, and they never responded. Good luck!
Feb 19, 2019, 7:39 am
#434
Join Date: Jan 2004
Location: US
Posts: 92
Just merged my account
My SPG and Marriott accounts just merged yesterday. Total points are combined correctly.
Prior to merge: (by 12/31/2018)
SPG LT Gold with 600+ LT nights, 7 years PLT AND
Marriot 400+ LT nights and 7 years PLT.
Post merge:
My account shows Lifetime Platinum Elite. When I click on Details under LT PLT Elite it shows 1000+ lifetime nights and 14 years PLT.
So, does it normally take a while after the merge for the sweep process to take place? I would have thought since I was merging this late, it would directly go to LTPPE?
Prior to merge: (by 12/31/2018)
SPG LT Gold with 600+ LT nights, 7 years PLT AND
Marriot 400+ LT nights and 7 years PLT.
Post merge:
My account shows Lifetime Platinum Elite. When I click on Details under LT PLT Elite it shows 1000+ lifetime nights and 14 years PLT.
So, does it normally take a while after the merge for the sweep process to take place? I would have thought since I was merging this late, it would directly go to LTPPE?
Last edited by kgdg; Feb 19, 2019 at 7:49 am Reason: Added details
Feb 19, 2019, 8:28 am
#435
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
My SPG and Marriott accounts just merged yesterday. Total points are combined correctly.
Prior to merge: (by 12/31/2018)
SPG LT Gold with 600+ LT nights, 7 years PLT AND
Marriot 400+ LT nights and 7 years PLT.
Post merge:
My account shows Lifetime Platinum Elite. When I click on Details under LT PLT Elite it shows 1000+ lifetime nights and 14 years PLT.
So, does it normally take a while after the merge for the sweep process to take place? I would have thought since I was merging this late, it would directly go to LTPPE?
Prior to merge: (by 12/31/2018)
SPG LT Gold with 600+ LT nights, 7 years PLT AND
Marriot 400+ LT nights and 7 years PLT.
Post merge:
My account shows Lifetime Platinum Elite. When I click on Details under LT PLT Elite it shows 1000+ lifetime nights and 14 years PLT.
So, does it normally take a while after the merge for the sweep process to take place? I would have thought since I was merging this late, it would directly go to LTPPE?