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-   -   Travel Package General Discussion Thread (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1928972-travel-package-general-discussion-thread.html)

myperks Aug 17, 2019 4:41 am


Originally Posted by Epicura (Post 31425774)
Would you mind to try posting the link please?

https://www.flyertalk.com/forum/31420481-post2179.html

RedSun Aug 17, 2019 5:20 am


Originally Posted by bluestrudels (Post 31425400)
Your statement is mostly untrue.

It's true Marriott never extends for those CC FN certs, but legacy TPs always have had dp showing agents giving extensions.
It's a freaking 7 NIGHT cert! Whenever I explain how the hell do you expect your customer to plan a 7 night stay so easily? You have to find all the nights available consecutively in 1 property, and that if the stay fits into your travel itinerary etc. usually leaves the agent baffled and empathize that it is not easy redeeming such certs, and it is a very valid reason to request for an extension.

I reported back in March that my converted NC TP expires Sep 19. I called in to redeem for Jan 2020. The agent also confirmed that my 2 remaining NC TPs have the eligibility to extend another year, so the redemption are all good to go until at least Aug 2020 for me if I call to redeem them.
I tend to call the Titanium/Plat line via the phone and during business hours. The agents tend to be more competent and usually gets things done fairly efficiently.

Sure, show us some recent DPs pls.... You say "always", but how can you explain the DP reported with post #2138 and others? You get no proof. Your DP is half year old.

No, it is never a valid reason to request "extension" since YOU can't find any properties for your 7-night stay. You ordered it and it is up to you to use it. Either use it or lose it. Marriott can't save you from your speculate bet.

RedSun Aug 17, 2019 5:24 am


Originally Posted by skimthetrees (Post 31425408)
I guess you missed these? Two successes reported in the last 8 days. Would you consider those recent? I would.

August 8th: Post 2059


Aug 14th: Post 2155


I am not saying everyone has success. They do not. But some do. Here is the proof. Q.E.D.

The Ambassador won't count since it is some special consideration. Since there are various DPs with different outcomes, just do not say one more "extension" is Marriott's policy and you are so sure certain about it. This is just not true until further confirmed either by more DPs or by Marriott's rep. But the "Lurker" has purposely avoided answering this question.

RedSun Aug 17, 2019 5:32 am


Originally Posted by Bidu (Post 31425527)

is upgrading NC not allowed under the NC scheme? Thanks

No, the NC can't be upgraded. But skimthetrees would argue otherwise and advise you to HUCA 10 or more time until you get a rookie Marriott rep to make a mistake and upgrade you.... ;)

rny321 Aug 17, 2019 7:11 am

The only definitive answers to questions that have been raised about travel packages are that they can be used on peak dates (Lurker) and that there are no refunds (Terms and Conditions). With the exception of the Lurkers, none of us speak for Marriott. Most of us are simply trying to discern what Marriott's official travel package policies are. Since many of Marriott's policies are not written in a place where guests might normally look for answers, like the website, we sometimes rely on anecdotal information. Although the information we share is more reliable than hepatoscopy, we are none the less relying on imperfect information. Some agents who may be misinformed end up violating established policy, others may seek exceptions to benefit a friendly and respectful caller, and some agents may simply not care enough to help, which makes it even harder to know if the guest who did or did not get an extension did so because of company policy or an exception to it.

RedSun Aug 17, 2019 7:30 am

I can only say that:

1. All the OC TPs and the old reservations expire tonight. So they cease to exist. Marriott will be happy with it. Just move on.

2. There has been no consistent DPs and confirmation of the "extension" of the NC TPs. It shows the lack of clarity both inside Marriott and to the loyalty community.

3. Recent DPs point to tightening of Marriott on OC conversion and "extension". It gets much harder or impossible to get any upgrade or downgrade, outright cancellation and NC "extension". Some of those were possible before.

4. With all the above, everyone should take the advice from the internet with a grain of salt. Understand that all the bloggers and internet advice do not speak for Marriott. All are only their own speculations. Assess the risk and award on your own and make your own decisions.

Happy travel....

skimthetrees Aug 17, 2019 8:11 am


Originally Posted by RedSun (Post 31425881)
The Ambassador won't count since it is some special consideration. Since there are various DPs with different outcomes, just do not say one more "extension" is Marriott's policy and you are so sure certain about it. This is just not true until further confirmed either by more DPs or by Marriott's rep. But the "Lurker" has purposely avoided answering this question.

Of course, I should have realized you don't count facts that are inconvenient for you. I never said I was certain about all outcomes. It has been proven outcomes vary and even though you acknowledge outcomes vary you try to scare people against trying to extend. What are you afraid of? People will get something you did not? Who cares? Good for them. I am basing my cert statements on data points from this thread and I do not intentionally try to scare people when I do it. With Marriott nothing is certain unfortunately even if terms are spelled out and policy is written. We would all welcome clarification from Marriott directly or through an official Lurker but do not hold your breath waiting for that to happen.

That the lurkers have avoid answering likely means there is no clear policy and outcomes may vary. There is risk involved and you have made it clear you won't take any and that is fine but we have the evidence to show that some folks have had success ignoring your advice so it can go either way. I am sure we will find out more soon as more people have NC's expiring, then we will have more to go on and people can make more informed decisions which is a good thing.

RedSun Aug 17, 2019 8:16 am

@skimthetrees, pls do not quote me any more. I'm tired of your arguments. You keep repeating the same again and again. It is not healthy for the forum. We just part our ways.... Peace.

skimthetrees Aug 17, 2019 8:32 am


Originally Posted by RedSun (Post 31426243)
@skimthetrees, pls do not quote me any more. I'm tired of your arguments. You keep repeating the same again and again. It is not healthy for the forum. We just part our ways.... Peace.

As above, replace skimthetrees with Redsun.

RedSun Aug 17, 2019 8:43 am

Interesting.... Just won't stop until have to stop ;)

cfischer Aug 17, 2019 9:57 am

I was able to convert an old cat 1-5 to a new cat 1-4. Took 5 mins or less. Wanted a new cat 5, but they didn't allow any upgrading. Well, now I have another year to figure out where I can possibly spend a week at a cat 4 hotel, that'll be fun.

RedSun Aug 17, 2019 10:13 am


Originally Posted by cfischer (Post 31426547)
I was able to convert an old cat 1-5 to a new cat 1-4. Took 5 mins or less. Wanted a new cat 5, but they didn't allow any upgrading. Well, now I have another year to figure out where I can possibly spend a week at a cat 4 hotel, that'll be fun.

Most the recent DPs say the ability to upgrade/downgrade is dead. Good luck to find a nice place to enjoy. It can be hard for a cat 1-4 for 7 consecutive nights....

lev441 Aug 17, 2019 11:28 am

OK, so I thought I was upgrading my package from OC1-5 to a NC5. I was told it would cost 90,000 but would get a 45,000 refund. which I thought would be good considering that it looks like upgrades haven't been possible recently and thought 45,000 was a good amount to be able to upgrade to better hotels.

I then got an email confirmation of 135,000 points redeemed and the reward details are as follows:

Description: Partial package - 7 nights category 5
Reward code: QP88
Valid through: Monday, August 17th, 2020
Total Redeemed: 135,000

This is not what I understood would happen. I'm a newbie when it comes to the Travel Packages but bought one just before the changes last year... Help!

myperks Aug 17, 2019 11:53 am


Originally Posted by lev441 (Post 31426843)
OK, so I thought I was upgrading my package from OC1-5 to a NC5. I was told it would cost 90,000 but would get a 45,000 refund. which I thought would be good considering that it looks like upgrades haven't been possible recently and thought 45,000 was a good amount to be able to upgrade to better hotels.

I then got an email confirmation of 135,000 points redeemed and the reward details are as follows:

Description: Partial package - 7 nights category 5
Reward code: QP88
Valid through: Monday, August 17th, 2020
Total Redeemed: 135,000

This is not what I understood would happen. I'm a newbie when it comes to the Travel Packages but bought one just before the changes last year... Help!

should have asked for qp91 which is also a NC5 @ 105k according to the wiki (60k difference)

lev441 Aug 17, 2019 11:57 am


Originally Posted by myperks (Post 31426922)


should have asked for qp91 which is also a NC5 @ 105k according to the wiki (60k difference)

i wasn’t given the option - she just put me on hold and said she’d done this this and this and then hung up! Only when I refreshed my account I realised what had happened...


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