Showing as platinum status when I was Marriott platinum prior to merger
Aug 20, 2018, 10:34 am
#31
Join Date: Sep 2010
Posts: 36
Exact same issue here. My SPG points haven't even transferred over yet so I'm not overly concerned. I'm sure they're still working on getting everything merged so I expect to see the status update in the next few days.
Aug 20, 2018, 10:38 am
#32
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
I think the reason some of us are concerned by this is that "natural" Plats are already displaying as Platinum Premier.
Aug 20, 2018, 11:00 am
#33
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
By "natural" do you mean earned without a challenge or matched status? My husband was "earned" Plat for this year, and also lifetime Plat as of last month, so he should be Plat Premier now. The website and app both have him as Plat. His next stay isn't until Aug 30, so he'll give it a few days and then call.
Aug 20, 2018, 11:02 am
#34
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
Aug 20, 2018, 11:07 am
#35
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
The main point - which you obviously missed - is that many members are reporting displaying PP. The single group that is consistently reporting an error is those of us who status challenged to Marriott Plat.
Aug 20, 2018, 12:15 pm
#36
Join Date: Apr 2018
Posts: 2
My new level is Platinum Elite not Platinum Premier Elite
I had a platinum challenge last year.So i still is a Platinum Elite before 8.18.But today i found my new level is Platinum Elite,not Platinum Premier Elite
As the Announce by Marriott Reward,the Platinum Elite should be a Platinum Premier Elite after 8.18Rewards Elite Tier Today
Elite Tier in August
Silver Elite with 10-24 nights
Silver Elite
Silver Elite with 25-49 nights
Gold Elite
Gold Elite
Platinum Elite
Platinum Elite
Platinum Premier Elite
Platinum Elite with 100 nights and $20k in qualifying spend
Platinum Premier Elite with ambassador
Does anyone have the same issue as me?
As the Announce by Marriott Reward,the Platinum Elite should be a Platinum Premier Elite after 8.18Rewards Elite Tier Today
Elite Tier in August
Silver Elite with 10-24 nights
Silver Elite
Silver Elite with 25-49 nights
Gold Elite
Gold Elite
Platinum Elite
Platinum Elite
Platinum Premier Elite
Platinum Elite with 100 nights and $20k in qualifying spend
Platinum Premier Elite with ambassador
Does anyone have the same issue as me?
Aug 20, 2018, 12:24 pm
#37
Join Date: Jun 2015
Posts: 644
I didn't say that everyone was displaying properly. Many lifetime PP also seem to be displaying incorrectly (though that seems to be a situation where displays are inconsistent), and there may be others as well.
The main point - which you obviously missed - is that many members are reporting displaying PP. The single group that is consistently reporting an error is those of us who status challenged to Marriott Plat.
The main point - which you obviously missed - is that many members are reporting displaying PP. The single group that is consistently reporting an error is those of us who status challenged to Marriott Plat.
Aug 20, 2018, 12:38 pm
#38
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Aug 20, 2018, 12:43 pm
#39
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
I didn't say that everyone was displaying properly. Many lifetime PP also seem to be displaying incorrectly (though that seems to be a situation where displays are inconsistent), and there may be others as well.
The main point - which you obviously missed - is that many members are reporting displaying PP. The single group that is consistently reporting an error is those of us who status challenged to Marriott Plat.
The main point - which you obviously missed - is that many members are reporting displaying PP. The single group that is consistently reporting an error is those of us who status challenged to Marriott Plat.
Aug 20, 2018, 12:57 pm
#40
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
I'm a Lifetime PP.
On my computer using a web browser, when I sign in with my Rewards account and scroll down to where my points and nights are displayed, it shows "Platinum Elite." If click on my name in the upper right corner, it shows "Platinum Premier Elite."
On my iPhone, the Marriott app shows "Platinum Premier Elite."
I'm not worried about "Premier" missing in one case. I assume it will be fixed soon, but the developers still have more pressing problems to fix.
Aug 20, 2018, 1:22 pm
#41
Join Date: Apr 2009
Location: Panamá
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 377
'Unnatural' Plat. Here, waiting patiently for PP to show... on the page or in the upgraded App.
But not so patiently because I have a stay at a Ritz this Sunday, and the sooner the status maps, the best chances to give the PP only upgrades a shoot I guess!
Haven't called yet assuming the chaos, but most definitely will call if not mapped til' Wednesday.
But not so patiently because I have a stay at a Ritz this Sunday, and the sooner the status maps, the best chances to give the PP only upgrades a shoot I guess!
Haven't called yet assuming the chaos, but most definitely will call if not mapped til' Wednesday.
Aug 20, 2018, 3:01 pm
#43
Join Date: Oct 2006
Location: Based in Michigan, but I could be anywhere!
Programs: Hilton, American, Club Carlson, United, Marriott, Starwood
Posts: 409
Marriott system still not right
They still have a ways to go before things are synced up. These two screens from the new app sum it up nicely...
I was Platinum (not from a match) before the update. I am still showing current status as regular Platinum, not Premier.
This summary info is essentially correct to the best of my knowledge.
Lifetime, not even close based on the current rules.
I was Platinum (not from a match) before the update. I am still showing current status as regular Platinum, not Premier.
This summary info is essentially correct to the best of my knowledge.
Lifetime, not even close based on the current rules.
Last edited by WoodyWindy; Aug 20, 2018 at 3:10 pm
Aug 20, 2018, 3:07 pm
#44
Join Date: Aug 2005
Location: EWR
Programs: UA (former CO), TrueBlue, Etc.
Posts: 291
As an update, I'm a Very Unnatural Platinum - I got my status several years ago as part of a working relationship promotion... It was supposed to be for one year, and has gone on for nearly five now.
I am thinking that as nice as having the "PP" on my account might be, I'm just going to keep my mouth shut.
I'm actually even hesitant to combine my accounts, as Starwood always lists an "expiration date" and Marriott doesn't.
Any thoughts?
I am thinking that as nice as having the "PP" on my account might be, I'm just going to keep my mouth shut.
I'm actually even hesitant to combine my accounts, as Starwood always lists an "expiration date" and Marriott doesn't.
Any thoughts?
Aug 20, 2018, 4:19 pm
#45
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
As an update, I'm a Very Unnatural Platinum - I got my status several years ago as part of a working relationship promotion... It was supposed to be for one year, and has gone on for nearly five now.
I am thinking that as nice as having the "PP" on my account might be, I'm just going to keep my mouth shut.
I'm actually even hesitant to combine my accounts, as Starwood always lists an "expiration date" and Marriott doesn't.
Any thoughts?
I am thinking that as nice as having the "PP" on my account might be, I'm just going to keep my mouth shut.
I'm actually even hesitant to combine my accounts, as Starwood always lists an "expiration date" and Marriott doesn't.
Any thoughts?