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Showing as platinum status when I was Marriott platinum prior to merger

Showing as platinum status when I was Marriott platinum prior to merger

Old Aug 19, 18, 7:46 am
  #1  
Original Poster
 
Join Date: Aug 2007
Programs: Marriott Platinum, United Silver, Hertz Gold
Posts: 17
Showing as platinum status when I was Marriott platinum prior to merger

Has anyone else that was Platinum Marriott prior to merger just showing platinum vs platinum premier. When I look at lifetime status, it looks correct at lifetime platinum. ( If I recall, lifetime platinum primer will be grandfathered in Jan 2019.)

I am reading online that other people are seeing platinum premier in their status, so just seeing what others are seeing. I am hoping it gets fixed so I donít have to call in.



Hookemhorns1997 is offline  
Old Aug 19, 18, 7:59 am
  #2  
 
Join Date: Oct 2007
Posts: 192
I was also Platinum prior to merger, still showing Platinum and not Platinum Premier. As an additional data point, I was offered a challenge in Q4 2017 to stay X number of nights to keep Platinum status in 2018, which is how I qualified for Platinum pre-merger. Nonetheless, I should be Platinum Premier now and am not.
dburns is offline  
Old Aug 19, 18, 8:02 am
  #3  
pvn
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Join Date: Nov 2010
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I was a Marriott Platinum via 75 nights last year.

The new website shows me as Platinum Premier Elite if I click on my name at the top right of the new website. However, if I scroll down on the main page it just shows "Platinum Elite".

I wouldn't worry too much about this, I am pretty sure this stuff is still getting ironed out, I'd wait a couple of days.
pvn is offline  
Old Aug 19, 18, 8:04 am
  #4  
 
Join Date: Oct 2004
Location: IND
Programs: Marriott Lifetime Titanium
Posts: 177
Same issue here.

Your lifetime statistics

Nights: 1306

Years as Silver, Gold or Platinum: 28

Years as Gold or Platinum: 21

Years as Platinum: 17
cjw2001 is offline  
Old Aug 19, 18, 8:04 am
  #5  
Original Poster
 
Join Date: Aug 2007
Programs: Marriott Platinum, United Silver, Hertz Gold
Posts: 17
I also did a challenge the first quarter of 2018 (started prior to merger info going out). I was platinum for 14 years prior to this year, and lost due to lack of stays for 2017. Once merger was announced, I was told since I would be platinum in August, that would map over to platinum premier.

Wonder if challenges are not mapping over correctly?
Hookemhorns1997 is offline  
Old Aug 19, 18, 8:48 am
  #6  
 
Join Date: Oct 2008
Location: Austin, TX
Programs: IHG Spire Elite, Marriott Titanium, AA Plat, WN A-List Preferred
Posts: 261
Iím not seeing any change from before. Looks like SPG isnít combined in and status isnít updated. I assume the conversion isnít done yet. Iím not going to worry about it till tomorrow at any rate.
maracle is offline  
Old Aug 19, 18, 8:54 am
  #7  
pvn
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Originally Posted by maracle View Post
[left]Iím not seeing any change from before. Looks like SPG isnít combined in and status isnít updated.
You're going to need to manually merge your accounts. Linking them is just part of the process.

https://www.marriott.com/loyalty/merge-my-accounts.mi
pvn is offline  
Old Aug 19, 18, 8:56 am
  #8  
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Join Date: Apr 2013
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I also challenged last year, should show as PP, but app and website say Platinum. I'm already in the mid-60s combined nights this year.

They also have my SPG nights this year wrong - have somehow dropped 4 nights since yesterday.
Kacee is offline  
Old Aug 19, 18, 9:03 am
  #9  
 
Join Date: Apr 2017
Location: AUS
Programs: AA Gold, Hilton Diamond, SPG / Marriott Gold.
Posts: 152
Another data point that my challenge didn’t map over and I’m still platinum and not PP. Also I have a new spg number and the accounts did not combine.
AUSINSIGHT is offline  
Old Aug 19, 18, 9:12 am
  #10  
 
Join Date: Dec 2017
Location: SFO/YYZ
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Originally Posted by AUSINSIGHT View Post
Another data point that my challenge didn’t map over and I’m still platinum and not PP. Also I have a new spg number and the accounts did not combine.
You have to combine manually when Marriott makes the tool available.
nexusCFX is offline  
Old Aug 19, 18, 9:25 am
  #11  
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Join Date: Aug 2006
Location: SNA
Posts: 16,775
Husband's account says he is Platinum with 27 nights to Platinum Premier.

Then it says he is Lifetime Platinum Premier.
IndyDave likes this.
VickiSoCal is offline  
Old Aug 19, 18, 9:39 am
  #12  
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott LT Titanium
Posts: 8,217
I was MR Lifetime Plat before the merger and SPG Plat (via recip status). Both apps show me as Platinum still, not even lifetime. I should be Lifetime Platinum Premier. Will give it time but I have a reservation starting tomorrow. I'm not sure there would be any difference between Plat and Plat Premier at a Fairfield.

Edit: in the lifetime status of the Marriott app it shows me as Lifetime Plat Premier but the "today's status" on both apps shows me as Platinum only.

-RM

Last edited by RobOnLI; Aug 19, 18 at 9:57 am
RobOnLI is offline  
Old Aug 19, 18, 10:07 am
  #13  
 
Join Date: Sep 2001
Location: Connecticut
Programs: AA LT plat; Marriott LT plat; Hilton Gold
Posts: 282
Originally Posted by RobOnLI View Post
I was MR Lifetime Plat before the merger and SPG Plat (via recip status). Both apps show me as Platinum still, not even lifetime. I should be Lifetime Platinum Premier. Will give it time but I have a reservation starting tomorrow. I'm not sure there would be any difference between Plat and Plat Premier at a Fairfield.

-RM
+1. Same here. I am Lifetime Platinum. Still shows Platinum. Should be Lifetime Platinum Premiere. I will give it a few days before I make contact as I am sure they will be overwhelmed with inquiries.
dougef is offline  
Old Aug 19, 18, 10:53 am
  #14  
 
Join Date: Oct 2004
Location: IND
Programs: Marriott Lifetime Titanium
Posts: 177
Still in flux - Now showing up as Platinum Premier in some profile areas but further down it's now saying:

You are Lifetime Platinum Premier Elite

cjw2001 is offline  
Old Aug 19, 18, 11:26 am
  #15  
 
Join Date: Oct 2017
Location: Denver, CO
Programs: United 1K 2 Million Miler, Marriott Lifetime Platinum Premier
Posts: 2
I get the "You are Platinum Elite" and "You are Lifetime Platinum Premier Elite" on the same page. Glitches obviously, but a little funny along the way for a Sunday morning.

Last edited by scottishuaflyer; Aug 19, 18 at 11:32 am
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