Points earning at restaurants
#18
#19
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
... I hope!
#20
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#21
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I have received points based on credit card receipts; however, I believe those receipts indicated the same cardholder name as the account.
#22
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I would be surprised that this would be an issue if the name of the restaurant on the credit card receipt matches the name of a hotel's participating restaurant. But, YMMV.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#23
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
The system accounts for (deducts) the taxes when Research enters the pre-tip amount on the credit card slip as a valid dine. The credited points should reflect the menu price (only).
#24
Join Date: Sep 2010
Location: CDG
Programs: Emirates Gold, Delta Gold, Bonvoy Plat
Posts: 338
In the UAE there is something called “MI Cravings” I assume “Marriott int. Craving” https://www.micravings.com/summer/uae
which gives a good discount at restaurants (SPG and Marriott) even when not staying there. However no points mentioned indeed .
which gives a good discount at restaurants (SPG and Marriott) even when not staying there. However no points mentioned indeed .
#25
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
I would be surprised that this would be an issue if the name of the restaurant on the credit card receipt matches the name of a hotel's participating restaurant. But, YMMV.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
It could be an issue in jurisdictions that prohibit earning points on alcohol.
#26
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
When I joined Starwood, I was surprised to see that they do not give points on alcohol in a handful of jurisdictions. Surprisingly, all other chains that I have ever stayed with in those jurisdictions are fine with it, including Marriott.
#27
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
So ... do I understand I can scan the credit card receipt for meals and get points even at properties that don't give discounts? Where do I send them?
For example, I've had dinners in the past month at the LA Prime at the DTLA Westin and at the Nines at PDX that I didn't charge to a room. Neither of those are listed in the program as giving discounts.
For example, I've had dinners in the past month at the LA Prime at the DTLA Westin and at the Nines at PDX that I didn't charge to a room. Neither of those are listed in the program as giving discounts.
#28
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
So ... do I understand I can scan the credit card receipt for meals and get points even at properties that don't give discounts? Where do I send them?
For example, I've had dinners in the past month at the LA Prime at the DTLA Westin and at the Nines at PDX that I didn't charge to a room. Neither of those are listed in the program as giving discounts.
For example, I've had dinners in the past month at the LA Prime at the DTLA Westin and at the Nines at PDX that I didn't charge to a room. Neither of those are listed in the program as giving discounts.
#29
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
True, when one is staying at those Marriott brands and charges F&B to the room. However, SPG gives points on F&B (in principle, the test is whether you could have charged the bill to your room, so some restaurants that merely rent space in the hotel but are operated independently are excluded) when you're not a hotel guest.
Getting points and giving discounts are two different programs. Getting points at a Starwood hotel's restaurant, even when not staying, has long been a facet of the SPG program. It is going away in August when the loyalty programs are combined. The discounts were given through the SPG Cravings program. Starwood Lurker indicated that properties which gave these discounts will continue to be able to offer such discounts, if they so choose.
#30
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I noted in a recent SPG stay that the folks at checkin told me that I could only charge things to my room at certain restaurants at the property.
Thanks ... that makes sense. So, is there a way to get credit for places I recently ate at? Also, how do I get credit at restaurants if not staying there. Just give them my SPG number?
Thanks ... that makes sense. So, is there a way to get credit for places I recently ate at? Also, how do I get credit at restaurants if not staying there. Just give them my SPG number?
if you have receipts for past dining when you were not a guest, you would send an email to research atsign Starwoodhotels, header Missing Dining Points, attaching scans/photos of receipts. Sample message ...
Hi,
On this date I dined at (restaurant) at (property) and have not received any points credit in my account. I have attached copies of the receipt. Thank you for your assistance.
Points Scrounger
SPG# (yours)
Takes a week or so to hear back, usually they send a reply email confirming the points.
Good luck!