St. Regis Maldives Vommuli Resort [Master Thread]
#5341
Join Date: Mar 2016
Posts: 655
#5342
Join Date: Mar 2016
Posts: 655
Have just checked in for our 10 night honeymoon to a sunset overwater villa.
I requested a villa away from the whale bar for greater privacy and provided a range of 9 different villas. This request was acknowledged.
They have allocated us the very first one directly overlooking the whale bar and claim it is impossible to currently offer any other.
I have escalated this to the GM.
I could accept not getting one of my preferences, but to be allocated the polar opposite of what I requested feels utterly insulting.
I requested a villa away from the whale bar for greater privacy and provided a range of 9 different villas. This request was acknowledged.
They have allocated us the very first one directly overlooking the whale bar and claim it is impossible to currently offer any other.
I have escalated this to the GM.
I could accept not getting one of my preferences, but to be allocated the polar opposite of what I requested feels utterly insulting.
#5343
Join Date: Mar 2016
Posts: 655
#5344
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,226
There is one thing coming on here complaining about the lack of upgrades/status recognition of a particular hotel but what you are referring to is at the detriment to other hotel guests. How do you know the other guests didn't request to also not be in the room you were located and they happened to check in before you? In what world is this 'recovery'?
#5346
Join Date: Feb 2016
Location: New York
Programs: AA PLT, Bonvoy Platinum
Posts: 7
I can speak for the JW to say it was great and far exceeded expectations, and didn't suffer from several of the things complained about on here for the StR (constant attempted upselling, no restaurant availability, worn out villas, etc.). That said, I was there two years ago (Jan/Feb 2020) at the end of their soft opening so they were extremely accommodating about everything, and I can't speak for post-COVID changes.
EDIT: Didn't quote this correctly but this was in response to JRG2025 question above about where to seek alternative accommodations.
EDIT: Didn't quote this correctly but this was in response to JRG2025 question above about where to seek alternative accommodations.
#5347
Join Date: Feb 2016
Location: New York
Programs: AA PLT, Bonvoy Platinum
Posts: 7
For those who got stonewalled seeking cash upgrades for existing bookings, it appears to be based on time of year. I recently booked for the off-season (Sept/Oct) and they were very happy to quote me prices for various room category upgrades (and they were quite happy to immediately charge my card).
#5348
Join Date: Mar 2016
Posts: 655
For those who got stonewalled seeking cash upgrades for existing bookings, it appears to be based on time of year. I recently booked for the off-season (Sept/Oct) and they were very happy to quote me prices for various room category upgrades (and they were quite happy to immediately charge my card).
#5350
Join Date: Jan 2005
Programs: AA EXP, UA Silver (Thanks Marriott!), Marriott Lifetime Titanium & Hyatt Globalist
Posts: 643
Just saw something online about this. My wife and I are booked for end of June. Haven’t heard anything from hotel yet, but proactively looking for alternatives.
#5351
Join Date: Jul 2021
Posts: 44
Yes, they will be renovating the rooms. They aren't saying to what extent but I imagine they will be putting new floors in, refreshing the drapery, frosting or replacing the WC doors, etc.
#5352
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Hi team,
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...
#5354
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Hi team,
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...
#5355
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Hi team,
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...
Planning a trip to the StR in mid Aug, which I am now nervous about due to renovations. We'll see.
Question for the experts - I've booked my elderly parents in EK F and the only available flight is EK660 which is scheduled to land right at 15:30 local, which is the cutoff time of the seaplane transfer. How lenient are they with this sort of thing? Or should I just go ahead and book a hotel near MLE just in case?
One would think that due to the price attached to the transfer (and the room), they make some exceptions...