Jul 15, 2013, 4:55 am
Last edit by: SpammersAreScum
Full details and a FAQ are available at www.united.com/rewardsplus and https://fly-united.marriott.com/en_US/ https://mrrewardsplus.com/en_US/details/
From the FAQS:
If I already have Marriott Gold Elite status or higher and MileagePlus Premier Silver status or higher, do I need to register for RewardsPlus?
No. Please note that the website will accept your registration, but your status will not change. You also do not need to register for the enhanced miles and points benefits that will launch in the coming weeks.
Feb 2017 Data Point:
You can expedite a 'pending' upgrade to Silver before March 1st if you need it:
i also lost my UA status Feb 1 and was also pending UA Silver for after 2.28 once my eligibility was confirmed. i called MAR Plat CS and asked about expediting because of an upcoming flight. i called MR Platinum at 11PM. The rep said she couldn't do it, the dept that does it was closed, but that she send a message to them. she didn't know how long it would take them, but thought it would be done within 2 days. 11 hours later, at 10am the next morning, UA Silver status was showing when i logged into my UA acct online.
From the FAQS:
If I already have Marriott Gold Elite status or higher and MileagePlus Premier Silver status or higher, do I need to register for RewardsPlus?
No. Please note that the website will accept your registration, but your status will not change. You also do not need to register for the enhanced miles and points benefits that will launch in the coming weeks.
Feb 2017 Data Point:
You can expedite a 'pending' upgrade to Silver before March 1st if you need it:
i also lost my UA status Feb 1 and was also pending UA Silver for after 2.28 once my eligibility was confirmed. i called MAR Plat CS and asked about expediting because of an upcoming flight. i called MR Platinum at 11PM. The rep said she couldn't do it, the dept that does it was closed, but that she send a message to them. she didn't know how long it would take them, but thought it would be done within 2 days. 11 hours later, at 10am the next morning, UA Silver status was showing when i logged into my UA acct online.
Marriott Rewards and United MileagePlus "RewardsPlus" Partnership
Mar 21, 2019, 11:11 pm
#1201
Join Date: Feb 1999
Location: Sacramento area, CA USA
Programs: UA Gold Million Miler, HH Gold, Marriott Gold
Posts: 2,858
My husband's accounts were combined early on. I guess I will have to get after Marriott again as they have dropped the ball. I am so disappointed in this brand.
Karen
Karen
Mar 22, 2019, 3:00 am
#1202
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
My husband and I are both Gold and Million Milers on UA. For a while this year we had Marriott Platinum but now see we are both downgraded to Gold. The way my husband, now retired, traveled on business and was year after year a Black card member, then Gold, he should be at least Lifetime Gold, and he is not. Doesn't buy much but at least after Marriott down grades or drops UA, he will still have Gold. I am very disappointed in Marriott. I thought they had gotten the transition right after all but ALAS!! So far, they have not responded to my husband's letter asking for a review of his account.
From UA website:
You're golden
You're just moments away from complimentary Marriott BonvoyTM Gold Elite status.*
Enjoy exclusive hotel perks, including:
- Complimentary enhanced Wi-Fi
- Guaranteed late checkout as late as 2 p.m.
- 25% bonus Marriott Bonvoy points on stays
- And much more
Mar 22, 2019, 7:17 am
#1203
Join Date: May 1998
Posts: 6,790
If your problem is with Marriott, may I suggest you contact William R. Sanders, who you may remember used to do wonders as the Starwood Lurker. He has come over to Marriott in the merger and posts under the handle Marriott Bonvoy Lurker. He may be able to help. Maybe a PM?
Apr 29, 2019, 2:57 pm
#1205
Join Date: Nov 2018
Programs: United Silver, Alaska MVP, Hawaiian, Marriott Titanium, Hilton Diamond
Posts: 8
So I am a Titanium Elite Bonvoy member and saw that I was dropped down to Member status on United despite having had this last year for some strange reason. After a few hours back and forth between Marriott and United on the phone, I think in my case it was on the Marriott side. From what I can understand, once they switched to Bonvoy, the program picked the oldest account on my United trail of accounts I must have had on and off over the years. I didn't initially recognize the last four digits of the United account when requesting the Silver status via the Titanium member's portal found through https://fly-united.marriott.com/en_US/ . The United agent found that the account it was trying to give the status to was from 1993! But she wouldn't release the full account number to me without my having to send a pdf with a gov't issued ID , signature sample and formal email request, just to get the account number so I could merge the accounts. I had to figure out what my old address was from 1993 in order to be more accurate. What a PITA! But if you are like me and were dropped down, this could be one possible reason. I also have an email out to IT from Marriott to see if they could use the United account they have on their end which is the one I was currently using (why it chose to ignore the one on file and dig to give it to an ancient account, I have no idea).
May 4, 2019, 8:00 am
#1206
Join Date: Jan 2005
Location: Panama City Beach, FL (ECP)
Programs: Delta PM, Alaska MVP, Hilton GoldMarriott Titanium
Posts: 780
Has anyone been able to register through the website recently? I'm getting the lovely "Disallowed Key Characters" error "page" and I would love to get this all squared away sooner rather than later, especially with an upcoming United trip on the 15th.
At this point, with how many things I have had to call into Marriott for due to the website not working or things not posting correctly, I'm not exactly surprised.
At this point, with how many things I have had to call into Marriott for due to the website not working or things not posting correctly, I'm not exactly surprised.
May 4, 2019, 7:42 pm
#1207
Join Date: Dec 2012
Programs: AA EXP; Marriott Bonvoy Titanium
Posts: 77
Has anyone been able to register through the website recently? I'm getting the lovely "Disallowed Key Characters" error "page" and I would love to get this all squared away sooner rather than later, especially with an upcoming United trip on the 15th.
At this point, with how many things I have had to call into Marriott for due to the website not working or things not posting correctly, I'm not exactly surprised.
At this point, with how many things I have had to call into Marriott for due to the website not working or things not posting correctly, I'm not exactly surprised.
May 5, 2019, 8:07 am
#1208
Join Date: Apr 2014
Location: The Sunshine State
Posts: 146
So I am a Titanium Elite Bonvoy member and saw that I was dropped down to Member status on United despite having had this last year for some strange reason. After a few hours back and forth between Marriott and United on the phone, I think in my case it was on the Marriott side. From what I can understand, once they switched to Bonvoy, the program picked the oldest account on my United trail of accounts I must have had on and off over the years. I didn't initially recognize the last four digits of the United account when requesting the Silver status via the Titanium member's portal found through https://fly-united.marriott.com/en_US/ . The United agent found that the account it was trying to give the status to was from 1993! But she wouldn't release the full account number to me without my having to send a pdf with a gov't issued ID , signature sample and formal email request, just to get the account number so I could merge the accounts. I had to figure out what my old address was from 1993 in order to be more accurate. What a PITA! But if you are like me and were dropped down, this could be one possible reason. I also have an email out to IT from Marriott to see if they could use the United account they have on their end which is the one I was currently using (why it chose to ignore the one on file and dig to give it to an ancient account, I have no idea).
May 5, 2019, 4:24 pm
#1209
Join Date: Jan 2005
Location: Panama City Beach, FL (ECP)
Programs: Delta PM, Alaska MVP, Hilton GoldMarriott Titanium
Posts: 780
Yeah, I've tried to use Chrome (desktop and mobile), Edge and Firefox. Guess I'll give ye olde IE a try out tomorrow at the office and see if that makes something happen.
May 7, 2019, 5:34 am
#1210
Join Date: Jan 2005
Location: Panama City Beach, FL (ECP)
Programs: Delta PM, Alaska MVP, Hilton GoldMarriott Titanium
Posts: 780
Guess I will have to try to find time to call them? Or can this not be done over the phone?
Jun 4, 2019, 6:07 pm
#1211
Join Date: Apr 2014
Location: The Sunshine State
Posts: 146
Sometimes it works out
So I am a Titanium Elite Bonvoy member and saw that I was dropped down to Member status on United despite having had this last year for some strange reason. After a few hours back and forth between Marriott and United on the phone, I think in my case it was on the Marriott side. From what I can understand, once they switched to Bonvoy, the program picked the oldest account on my United trail of accounts I must have had on and off over the years. I didn't initially recognize the last four digits of the United account when requesting the Silver status via the Titanium member's portal found through https://fly-united.marriott.com/en_US/ . The United agent found that the account it was trying to give the status to was from 1993! But she wouldn't release the full account number to me without my having to send a pdf with a gov't issued ID , signature sample and formal email request, just to get the account number so I could merge the accounts. I had to figure out what my old address was from 1993 in order to be more accurate. What a PITA! But if you are like me and were dropped down, this could be one possible reason. I also have an email out to IT from Marriott to see if they could use the United account they have on their end which is the one I was currently using (why it chose to ignore the one on file and dig to give it to an ancient account, I have no idea).
Aug 4, 2019, 2:48 pm
#1212
Join Date: Jul 2018
Posts: 138
I've tried to apply for silver twice with United, using the link, and nothing other than 2 new United numbers, neither one with silver status. Called both Marriott and United, nobody seems to know what is going on or how to fix it. This has been going on for months with no resolution. Has anyone had success actually linking a Marriott account with United recently? And if so, can you please tell me how you did it? I don't want to create yet another United account, as I now have flights on United under one of the accounts I created a few months ago.
FWIW, I'm LTPPE.
Thanks so much!
FWIW, I'm LTPPE.
Thanks so much!
Aug 4, 2019, 5:18 pm
#1213
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
Aug 4, 2019, 6:05 pm
#1215
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967