Dec 19, 2013, 9:27 am
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
Aug 28, 2012, 5:06 pm
#932
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
Aug 29, 2012, 6:56 am
#933
Join Date: Dec 2009
Location: BOS
Programs: DL PM, HH DM, MR Gold, SPG Gold, Amtrak SP
Posts: 158
I've read through the thread and it seems like there is some conflicting reports of what the Cosmo offers to Plat members. I'm jut a gold member and in speaking with marriott rewards when I booked my stay they told me I should get all the standard benefits on the property including full lounge access and breakfast. I even asked them if this was considered a resort and they said no. Are there any golds out there that can confirm that?
As always, thanks for the help.
As always, thanks for the help.
Aug 29, 2012, 7:35 am
#935
Join Date: Aug 2012
Programs: LH M&M FTL, JMP Palladium (Chase UR), Amex Plat (MR), Marriott Gold
Posts: 25
I've read through the thread and it seems like there is some conflicting reports of what the Cosmo offers to Plat members. I'm jut a gold member and in speaking with marriott rewards when I booked my stay they told me I should get all the standard benefits on the property including full lounge access and breakfast. I even asked them if this was considered a resort and they said no. Are there any golds out there that can confirm that?
As always, thanks for the help.
As always, thanks for the help.
Please keep us posted if you find credible conflicting information.
Aug 29, 2012, 7:38 am
#936
Join Date: Dec 2009
Location: BOS
Programs: DL PM, HH DM, MR Gold, SPG Gold, Amtrak SP
Posts: 158
I wrote to Cosmo with basically that same question (I am also Marriott gold) and they wrote back to me saying that I can expect to receive free internet, and nothing else. No breakfast, no lounge access. They also told me that VIP check-in starts with Marriott Platinum.
Please keep us posted if you find credible conflicting information.
Please keep us posted if you find credible conflicting information.
Aug 29, 2012, 8:59 am
#937
Join Date: Apr 2010
Location: Dallas
Programs: AA Gold; WN A-List Pref., CP; Marriott Plat.
Posts: 341
I can confirm your Gold status will get you free internet access and that is it.
Platinum will get you choice of points, amenity or 2 to the Wicked Spoon, access to a mediocre lounge, VIP check-in, upgrade if available (checking in on a Friday night - don't expect much).
Aug 29, 2012, 11:48 am
#938
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,113
Aug 29, 2012, 1:11 pm
#939
Join Date: Jun 2009
Location: Formerly of SacTown, Cali
Posts: 1,243
I have stayed there as a gold and a plat recently.
I can confirm your Gold status will get you free internet access and that is it.
Platinum will get you choice of points, amenity or 2 to the Wicked Spoon, access to a mediocre lounge, VIP check-in, upgrade if available (checking in on a Friday night - don't expect much).
I can confirm your Gold status will get you free internet access and that is it.
Platinum will get you choice of points, amenity or 2 to the Wicked Spoon, access to a mediocre lounge, VIP check-in, upgrade if available (checking in on a Friday night - don't expect much).
I think it's nice there is some actual advantage to being plat.
Aug 29, 2012, 1:15 pm
#940
Join Date: Jun 2006
Location: ORD
Programs: AA EXP, UA1K/2MM, Marriott Platinum Premier Lifetime
Posts: 357
Aug 29, 2012, 1:41 pm
#941
Join Date: Jan 2010
Location: Germany/Switzerland
Programs: M&M,UA MP Silver, MR LT Titanium, HH Gold
Posts: 202
Had my 5th stay last week: Reservation for 2 rooms, Terrace Suites, got one West Tower Fountain Terrace Suite (4433) and one Wraparound West Tower (3802) on LNF rates ($103 -119). Paid with Marriott cheques. This is as good as it gets in Marriott world.
Buffet is one-of-a-kind, lounge nice add' perk for some fast tea in the wee hours.
Aug 29, 2012, 1:47 pm
#942
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
Had my 5th stay last week: Reservation for 2 rooms, Terrace Suites, got one West Tower Fountain Terrace Suite (4433) and one Wraparound West Tower (3802) on LNF rates ($103 -119). Paid with Marriott cheques. This is as good as it gets in Marriott world.
Buffet is one-of-a-kind, lounge nice add' perk for some fast tea in the wee hours.
Buffet is one-of-a-kind, lounge nice add' perk for some fast tea in the wee hours.
I want to stay at Cosmo, but don't think it's a good use of points. When I have checked rates via their website, they are pretty high compared to other properties that are worthy of staying at. I don't give them enough action to get a more reasonable rate.
Aug 29, 2012, 2:13 pm
#943
Join Date: Jan 2010
Location: Germany/Switzerland
Programs: M&M,UA MP Silver, MR LT Titanium, HH Gold
Posts: 202
Gave them no action at all. Rates do not depend on action if you book wisely.
Aug 29, 2012, 2:46 pm
#944
Join Date: Jan 2006
Programs: Lots, some no/low status some high status, can't be bothered to list them :-)
Posts: 1,951
Cancelled Cosmo today, I really don't know why I considered giving them a third chance really; I have standards after all
Well maybe that's a lie, I spend a lot of time in Vegas and staying in a decent resort which will let me earn points is a big pull but Cosmo doesn't live up to the hype in my experience.
Aug 29, 2012, 3:14 pm
#945
Join Date: Apr 2006
Programs: HHonors Gold, Hyatt Diamond,Marriott Platinum, SPG Gold, Delta PM
Posts: 26
Well, I had an interesting experience (to say the least) here about 2 weeks ago. I checked in and I was confirmed in a wraparound terrace suite as it was a really good rate during the week (something like $219 for the wraparound and $149 for the regular rooms). They gave me the option of the points, amenity (a bucket of popcorn!?), or Wicked Spoon Breakfast. I took the breakfast and it was quite good.
Got up to my wraparound terrace suite in the West Tower- beautiful room, but smelled terribly of smoke even though the hotel is supposedly all non-smoking.
I called to complain and they stated they would send someone up to use a special "ozone" cleaner to rid the smell. I was skeptical, but told them I was going to dinner and to please take care of this while I was gone.
Returning about 2 hours later to my room and the key to my room did not work. Had to call security who came about 15 minutes later and, after showing my id, let me in the room. Well, not only had they not done the "ozone" thing, but SOMEONE ELSE'S bags were in my room in the living area and they had their unpacked suitcase right next to mine in the room! They had also unpacked all of their belongings into the bathroom.
Fortunately security was still with me and she was pretty shocked. Also fortunately none of my bags which included my laptop and iPad had been touched.
This made me ask 2 questions:
1. How did they allow someone else to check into my room after checking in 3 hours earlier?
2. How did the people who checked into my room and saw my luggage not do anything about this?
Needless to say I was upset. Went to the front desk (after double-checking my bags) which was a long walk from the West Tower to reception, where the manager apologized profusely, moved me to a different room (WITHOUT a view of the fountains that I originally had), offered to move me the next night to a fountain view (evidently they were sold out of the wraparound fountain views), comped me the night and gave me $250 in food & beverage credit.
I think they handled a very embarrassing situation fairly well, but not sure I'd go back again after that bizarre incident.
Got up to my wraparound terrace suite in the West Tower- beautiful room, but smelled terribly of smoke even though the hotel is supposedly all non-smoking.
I called to complain and they stated they would send someone up to use a special "ozone" cleaner to rid the smell. I was skeptical, but told them I was going to dinner and to please take care of this while I was gone.
Returning about 2 hours later to my room and the key to my room did not work. Had to call security who came about 15 minutes later and, after showing my id, let me in the room. Well, not only had they not done the "ozone" thing, but SOMEONE ELSE'S bags were in my room in the living area and they had their unpacked suitcase right next to mine in the room! They had also unpacked all of their belongings into the bathroom.
Fortunately security was still with me and she was pretty shocked. Also fortunately none of my bags which included my laptop and iPad had been touched.
This made me ask 2 questions:
1. How did they allow someone else to check into my room after checking in 3 hours earlier?
2. How did the people who checked into my room and saw my luggage not do anything about this?
Needless to say I was upset. Went to the front desk (after double-checking my bags) which was a long walk from the West Tower to reception, where the manager apologized profusely, moved me to a different room (WITHOUT a view of the fountains that I originally had), offered to move me the next night to a fountain view (evidently they were sold out of the wraparound fountain views), comped me the night and gave me $250 in food & beverage credit.
I think they handled a very embarrassing situation fairly well, but not sure I'd go back again after that bizarre incident.