Community
Wiki Posts
Search

W Boston [Master Thread]

Thread Tools
 
Search this Thread
 
Old May 11, 2010 | 9:51 am
  #31  
 
Join Date: Jan 2010
Programs: United 1K / Starwood Platinum
Posts: 41
Originally Posted by Starwood Lurker
My apologies, but I have no contacts at the W Boston. You might try contacting Corporate Customer Service and letting them know that your attempts to email the hotel manager have proved unfruitful, however. 800-328-6242. Good luck.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
Thank you very much for your prompt reply and feedback. I will try as recommended.
Mixer552 is offline  
Old Jul 16, 2010 | 1:29 pm
  #32  
 
Join Date: Jul 2009
Location: Houston
Programs: SPG Platinum
Posts: 51
Ok, so this bankruptcy thing, is it causing problems that people have found? I have a stay there next month for a few days and I was hoping not to have too much trouble since this will be with Mrs. Tuffy and mini-Tuffy's in tow. How has this hotel been performing since the news, and are upgrades any more plentiful? I am not contingent on one, we're fine in a standard, but it's always nice to have the extra room, and the girls like the floor to ceiling windows.

Also, has anyone ever used the W Boston, or any W for that matter, cribs before? I have one kiddo who will need one and the hotel has them, are they decent?
Tuffy is offline  
Old Aug 26, 2010 | 7:52 pm
  #33  
 
Join Date: Aug 2010
Location: Toronto, Ontario, Canada
Programs: I don't need titles to validate my self worth....but I do LOVE elite upgrades!!!
Posts: 7
Cool W Bahston- Maahvelous, but damn close to Extreme!!

W Boston

3 Reviews | 67% Recommended

W Bahston- Maahvelous, but damn close to Extreme!! (17 Photos)

W Boston

Okay, let's face it, we don't stay at W's to consume award winning Les Clefs D'or concierge service. We stay at W Hotels because it's hip, modern and fun. For me, I love the interior design as it is closest to my own personal style at home, and home is where the heart is.

Aside from the "Whatever.... if ever!!??!!" service that seems to plague the W Hotel chain, I did enjoy my stay. Granted, the Customer Service Representatives at W or "P.Y.T.'s" as I call them (pretty young thang's) are in my opinion, not hired for their ability, but rather their genetic inheritance. And yes, I would definitely state that the W staff are better looking than your average hotel, and there is nothing wrong with that. We all know what the W product is, for example, Volvo's and Bimmer's are both exceptional products, but one is more "Wow". Despite BMW's fish-tailing flaw when driving on ice, similarly, we love W because of it's charm and we mysteriously keep returning back to it. As Pacino once said, "Just when I thought I was out...they pull me back in."

I had the fortunate opportunity to stay at W Boston early August using the SPG Free Weekends award- hence FREE!!As this was a complimentary stay, I wasn't expecting much in terms of upgrades, and in my experience, upgrades at W properties is hit & miss, even for paid stays.

The "W" gods must have been shining on me as I was upgraded to a "Marvelous" Suite, which was in one word, MARVELOUS!!



floor plan- Marvelous..... close, but no cigar to the adjacent Wow or Extreme Wow suite


main living area w/ king size bed


the frickin huge washroom with grigio sardo granite galore


photo taken from the washroom looking into the bedroom through the canvas scrim (the reverse side is the wall hung art as shown in the bedroom photo, 2 pictures above)


hand signed note (and a brimful cup of purple marshmallows that didn't quite make it through the photo shoot...burp!!!)


come Friday & Saturday night, the hipsters queue the line in hopes of passing the velvet ropes...W guests can breeze right in


the W Lounge- serves the best/interesting cocktails I have had in a while- the ginger beer ones are not to be missed!! Thanks Jessica A. for the complimentary champers!!.. hiccup...

The hotel restaurant is Market, which foodies may know is brought to you by the infamous Jeans-George Vongerichten. The food was great, service was okay. It doesn't help that the server knocks over a glass of beer in spectacular fashion, recreating Iguazu Falls.


I've eaten at many restaurants from local dives to Michelin starred, this tuna dish is one of THE BEST I've had!:

There are two hotel service flaws that I should mention:
1) as my room was not ready, I checked my bags into luggage storage. When my room was ready, the Customer Service Representative gave the luggage ticket to the bell hop, who promptly dumped my LV luggage on the lobby floor without offering to bring it up to my room. A far cry from a 5 star hotel that would have it waiting in my room.
2) I had to literally chase down the Platinum Amenity for a span of 2 days, constantly asking the CSR for the W umbrella which was NOT in the munchie bar.

As you can see, the architecture and interior design are bar none in Beantown and the W Boston is now one of my favourite W's (I heart W Montreal, with the ratty W Chicago Lakeshore coming in last place).

In summary, I would recommend this hotel to colleagues and I would return for another stay which are my two main criteria for evaluating hotels and restaurants.

p.s.- In regards to the rumours of the elusive GM, I don't know what this nonsense is, I had no trouble contacting Mr. B or his staff.


Last edited by Arkiitect; Aug 26, 2010 at 9:40 pm
Arkiitect is offline  
Old Aug 27, 2010 | 5:50 am
  #34  
FlyerTalk Evangelist
30 Countries Visited
3M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,586
Anyone know what the PLT benefits are at this property, other than free internet access and potential (but apparently unlikely) upgrade? Breakfast, maybe? Parking?
Dr. HFH is offline  
Old Aug 27, 2010 | 10:24 am
  #35  
 
Join Date: Jul 2009
Location: Houston
Programs: SPG Platinum
Posts: 51
Parking is definitely not an amenity, at least not to me. I stayed with my family for 2 nights the first week of August. I was turning in my rental and was just unloading the car, the valet charged me $20 just to leave it while we unloaded the bags, which I thought was pretty steep. I took the Plat points for the stay and they ended up comping the bottle of wine we drank in the room and sent up some water with the crib they brought.

All in all the service was top notch, the front desk staff and the porter's were fantastic. We were there on points and were upgraded for a wed-fri stay to a double Mega room, which I believe is the only upgrade available for double beds, if I read this thread right. My 2 year old is in a full bed and too big for cribs so we thought that would be best, it's a corner room with wrap around windows, great room on the 15th floor. I didn't even think about getting a king room and a rollaway, to maybe get a suite upgrade, but we didn't need it, the room was plenty large. It's very well suited to China town, theaters and the T stops. Only downside was the valet ripping me off for $20 to unload the car.
Tuffy is offline  
Old Aug 28, 2010 | 10:45 am
  #36  
 
Join Date: Aug 2005
Programs: SPG, AA: PLAT; Hilton: Diamon, UAL: Premier Exec; IC_PriClub; 308 hours flying Boeing 707's
Posts: 242
Plat amenities

The defined platinum amenities are the only ones you should expect. Bill, the GM has put an extra treat in my room on each of my 20+ stays, except for the one the day after my birthday (I'll take something nice on every day but my birthday). If you want space, ask for a Mega room. It doesn't have floor to ceiling windows, but has the most open floor space. If you want style, take the cool corner (formerly known as a stuido suite). If you need a suite, talk to Laura or Charles during normal business hours. They will not upgrade you but as with any business, you can negotiate. I'm 100% on upgrades to either Mega or Cool Corner's except for the night I booked in after 11 PM and arrived at midnight.

-- CaptainG from the Westin Diplomat
CaptainG is offline  
Old Sep 13, 2010 | 9:49 pm
  #37  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,534
A question for Lurker on the W Boston:

Attempting a points stay at the hotel, I was told that the corner room is the equivalent of a suite upgrade at 2x the points? Can this be true and if so, isn't this the equivalent of an indirect points devaluation?

In the past I have stayed at the Westin Copley Place in a junior suite and paid a couple of thousand extra points (or thereabouts) in addition to the standard room charge. Once again, here I am told that I will need twice the points to redeem a Junior Suite (24,000/night).

Highway robbery? A change in SPG policy re: upgrades? Two incompetent SPG telephone agents? (I doubt the latter - they were professional, courteous, and seemed to know what they were talking about.)
gottaluvNW is offline  
Old Sep 14, 2010 | 3:46 pm
  #38  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by gottaluvNW
A question for Lurker on the W Boston:

Attempting a points stay at the hotel, I was told that the corner room is the equivalent of a suite upgrade at 2x the points? Can this be true and if so, isn't this the equivalent of an indirect points devaluation?
It is true as it stands now and everything at Flyertalk is a points devaluation, be it direct or indirect.

In the past I have stayed at the Westin Copley Place in a junior suite and paid a couple of thousand extra points (or thereabouts) in addition to the standard room charge. Once again, here I am told that I will need twice the points to redeem a Junior Suite (24,000/night).
But, this isn't The Westin Copley Place and every hotel is different with regard to what it offers as a standard suite room type. Some are junior suites, some are full suites, and some are just oceanfront/oceanview rooms as you will often find in Hawai'i.

Highway robbery? A change in SPG policy re: upgrades? Two incompetent SPG telephone agents? (I doubt the latter - they were professional, courteous, and seemed to know what they were talking about.)
No, the associates knew what they were talking about. My take is that the hotel has the wrong room (suite) type attached to the SPG5SU rate plan for this particular property, so I've asked the SPG hotel coordinators to make an inquiry. So, can we wait for a definitive answer on that before we go about accusing the hotel of highway robbery? Regardless of what the answer may be when it comes back, however, SPG has not changed its policy with regard to Platinum upgrades. You are entitled to whatever room type is attached to the SPG suite award rate plan since that identifies the select standard suite (whether it be an actual suite or not).

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Sep 15, 2010 | 12:11 am
  #39  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,534
I most certainly did not mean any disrespect w.r.t. the term "highway robbery. But yes, annoyed for sure at this indirect devaluation. For example, I cannot get a room at the W Boston because all standard rooms are sold out and the only available room is a Cool Corner room for which they want 2x the points.

In addition, I was looking for the Jr Suites in Copley Place. These, once upon a time were a few thousand points of an upgrade. These are now 2x the points. That's the most blatant devaluation I was referring to.

C'est la vie
gottaluvNW is offline  
Old Sep 29, 2010 | 5:35 pm
  #40  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Dec 2007
Programs: Hilton Diamond
Posts: 276
Just stayed here this past weekend and overall really enjoyed my stay. Did not get an upgrade because the hotel was practically sold out. Fronk desk agent was really nice and offered up two cocktails at the W bar since they couldn't provide me with an upgrade. I was on a points redemption. I actually preferred getting the cocktails over an upgrade since I didn't really need a larger room. Their grapefruit mojito was delicious. Would definitely come back here next time I'm in Boston.
AICML is offline  
Old Sep 29, 2010 | 5:37 pm
  #41  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by gottaluvNW
I most certainly did not mean any disrespect w.r.t. the term "highway robbery...
No worries. The W Boston agreed with us that they had the wrong room type attached to their suite award rate plan...and that has been rectified now.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Oct 4, 2010 | 7:43 am
  #42  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,534
Thanks William!
gottaluvNW is offline  
Old Oct 26, 2010 | 9:09 pm
  #43  
All eyes on you!
15 Years on Site
 
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Titanium + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,603
Bostons W Residences maybe inching toward auction

Came across this and would like to share. I doubt this will have any immediate effect on the hotel.
The crisp, clear autumn air recently felt in Boston
appropriately echoes the crisp,
clear sound of the auctioneer's gavel - perhaps
too much so for one struggling city
condominium development.

Two of the city's luxury condo developments
either recently or soon will face the
hammer - Fenway's Audubon Park development
held an auction this month, and
the Bryant Back Bay is scheduled for an early
November date with the auctioneer.

And brokers are increasingly worried that the
W Boston Hotel & Residences in the
Theater District may be next.



Since opening late last year, only 18 of the
building's 122 condo units had sold
through September, according to data
obtained from The Warren Group, publisher
of Banker & Tradesman. The last recorded
sale closed more than two months ago,
and no sales were recorded in September.


Though sales have been slow since the
beginning, the fact that the W's developers,
SW Boston Ventures, declared Chapter 11
Bankruptcy in April isn't helping matters.
In early May, bankruptcy court filings by
the developer listed 12 units as having
signed purchase and sale agreements
and awaiting closing. Only four of the units
named have closed since then - though
one buyer did back out of their original
agreement in order to purchase a larger
unit within the building.

While it's normally difficult to extricate
oneself from a purchase and sale
agreement,
the uncertainties created by the
developer's bankruptcy may provide
an avenue for
buyers to get out of their contracts,
observers said. Additionally, lenders are
scrutinizing the overall fiscal condition
of condo buildings much more closely than
in the past, according to Richard Vetstein,
a real estate lawyer and founder of the
Vetstein Law Group in Framingham.


"Anytime there's financial distress and
chaos, it might be time to renegotiate the
deal," Vetstein said.

Post-bankruptcy, two large units - one
on the 27th floor and one in the penthouse -
have sold for $2.2 million and $4.1 million,
respectively. But in the sub-million-dollar
price range, post-bankruptcy prices for
the sales that have occurred have been
considerably less than pre-bankruptcy prices.

Three units sold in December of last year -
pre-bankruptcy - for $710,000, $750,000
and $850,000. Similarly-sized units sold in
May - post-bankruptcy - went for
$600,000, $635,000, and $655,000. It is
not clear based on available data
whether and how interior fixtures may diffe
r among the units. All units examined
were on comparable floors.

If it was left to the lender's hands, the
properties might already be on the block.
Prudential Insurance Co. of America,
which owns the senior debt on the property,
has already filed a motion in court seeking
the right to foreclose, arguing the
developer's lack of sales means a timely
exit from bankruptcy is unlikely.

The property's fate may be decided as early
as next month, when the bankruptcy
court is scheduled to hold hearings on
Prudential's petition to foreclose. Prudential
did not return calls seeking comment.

Court filings reveal that the original loan
agreement between SW Boston Ventures
and Prudential required units be sold for
certain minimum sales prices. While in
bankruptcy, developers must seek
Prudential's permission to discount the units,
which the insurance giant has granted to
allow some of the post-Chapter 11 sales
to go through.

But it's not clear whether the already steep
cuts are deep enough, given the current
environment. Recent luxury auctions have
seen units go for an average of 70 percent
below the original asking price.

At this month's Audubon Park auction, units
sold for an average 72 percent of the
asking price, or a median price of $479 per
square foot, a far cry from the $712
median price per square foot the W units
have garnered post-bankruptcy.
http://www.bankerandtradesman.com/news140935.html
AAerSTL is offline  
Old Nov 1, 2010 | 4:29 am
  #44  
 
Join Date: Nov 2010
Posts: 1
Originally Posted by DFWFlier
I've stayed at the W Boston twice in the past 3 weeks. Overall good experience and a big improvement over the very tired Westin Copley.

Booked Wonderful King on both stays. On the first stay, I was greeted profusely as a platinum by the FD clerk and he commented a couple of times about how much I must stay with Starwood to have so many points, so I was thinking I was in for an upgrade. Got to the room and found it to be a standard, smallish king room. Checked online and saw mega corner rooms available - called down an asked, and after some checking around, was moved. Room was a large corner room with 2 queen, lots of space.

On the second stay, I was pre-upgraded (without any effort on my part) to a "Studio Suite". Not really a suite, but a large corner room with a chair and a sectional lounge-sofa thing by the windows, a large bath with separate tub and shower, and a nice desk arrangement behind the bed.

I'll definitely stay again when I'm in Boston.
Hi DFWFlier,

Its nice to hear that someone had a similar experience as mine at Boston suites. It happens when we have heightened images in our minds and are served in a below-expectation way. However, alls well that ends well. A lot of these hotels are converting floors into luxury Boston condos. Maybe they wouldnt have to convert to condos if they were making their temporary residents happy.

Martina Rose
Martina Rose is offline  
Old Nov 1, 2010 | 7:11 am
  #45  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
Originally Posted by Martina Rose
Hi DFWFlier,

Its nice to hear that someone had a similar experience as mine at Boston suites. It happens when we have heightened images in our minds and are served in a below-expectation way. However, alls well that ends well. A lot of these hotels are converting floors into luxury Boston condos. Maybe they wouldnt have to convert to condos if they were making their temporary residents happy.

Martina Rose
welcome to ft martina rose....
Keyser is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.