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Yeah I meant outside the system limits imposed by Discover, which is $1k/24 hours. But as is seemingly always the case with this card, I fully expect someone to start arguing with employees and managers, which will get you nowhere fast, even tho you're correct. They could have done $600. If you got a standard employee to split load $500, that's a W, move on.
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My local store has been changing out the payment terminals, but everything worked normally. Today some employees told me the software also got an update and they don't have the 70 action code option at register anymore. If this true, or they just don't realize how to do it yet on the new interface?
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Originally Posted by msp3
(Post 37119664)
My local store has been changing out the payment terminals, but everything worked normally. Today some employees told me the software also got an update and they don't have the 70 action code option at register anymore. If this true, or they just don't realize how to do it yet on the new interface?
That would mean we cannot load at the cash registers any more. :mad: Hopefully just employee ignorance of the new system (fingers crossed) |
Originally Posted by radonc1
(Post 37120303)
Disturbing if true
That would mean we cannot load at the cash registers any more. :mad: Hopefully just employee ignorance of the new system (fingers crossed) |
I did a 2k load at the MC today.
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Originally Posted by cruisr
(Post 37121447)
I have not been able to load at the cashiers in the stores I sometimes visit for weeks now. They got new terminals and one CSR was willing to try, asked for help from another CSR and was told they can’t do loads anymore. I also use to load at the electronics department and at two stores the CSRs in electronics said they took loading away from them.
It will be a week before I can test my store. Will report back then. |
Originally Posted by soy
(Post 37117995)
OP got a load fail, and manager said it was due to load limits. That is wrong. There are many reasons the card might have failed but that is not it
Agree with the idea that CSRs may personally impose a load limit, but that is different than the system enforcing it
Originally Posted by jeffersun
(Post 37118831)
Yeah I meant outside the system limits imposed by Discover, which is $1k/24 hours. But as is seemingly always the case with this card, I fully expect someone to start arguing with employees and managers, which will get you nowhere fast, even tho you're correct. They could have done $600. If you got a standard employee to split load $500, that's a W, move on.
Originally Posted by msp3
(Post 37119664)
My local store has been changing out the payment terminals, but everything worked normally. Today some employees told me the software also got an update and they don't have the 70 action code option at register anymore. If this true, or they just don't realize how to do it yet on the new interface?
So if this is correct, it's probably a lack of training. Or worse, a deliberate training to say it can't be done. Luckily the WM closest to me are neighborhood markets which seem to not have the register changed yet. |
Unless there's some NEW new terminal, past the "new" ones that swipe at a 45° that have slowly rolled out over the last couple years, these shouldn't have any effect. If there's actually a software update that removes 70 action, then that sucks, although I'm still quite skeptical. And of course it's easier to blame the terminal itself than to say "no" to a customer. It's been a long time since they sent out the nuclear memo on our shenanigans, so long that there's only 1 lady left at my closest MC that was around for it and still asks about my loading card (it's been like 6 years, lady! Get a promotion already! Come on!).
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Loads vs swipes
New to this, 15 loads per month is the total amount of times you insert the discover card and successfully load and NOT 15 gift card swipes correct?
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Originally Posted by Tamis
(Post 37140815)
New to this, 15 loads per month is the total amount of times you insert the discover card and successfully load and NOT 15 gift card swipes correct?
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DP - Think there are two separate limts. I just realized that I hit 21 loads (all 500's except for one 480) between starting May 4 and with last load on June 3
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Has anyone tried loading mcgc to discover whether it’s the Walmart ones you get (after consolidating it with $200 staples gc) or even the staples mcgc ? I thought I need a dp somewhere that staples mcgc can be loaded as $150.
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Originally Posted by Pointingformiles
(Post 37141366)
Has anyone tried loading mcgc to discover whether it’s the Walmart ones you get (after consolidating it with $200 staples gc) or even the staples mcgc ? I thought I need a dp somewhere that staples mcgc can be loaded as $150.
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Originally Posted by Tamis
(Post 37140815)
New to this, 15 loads per month is the total amount of times you insert the discover card and successfully load and NOT 15 gift card swipes correct?
Originally Posted by soy
(Post 37141213)
DP - Think there are two separate limts. I just realized that I hit 21 loads (all 500's except for one 480) between starting May 4 and with last load on June 3
What are the two different load amounts. The wiki at the top refers to 20 loads in a rolling 30 days. Does that need to be updated? I use a spreadsheet to keep track of my loading to avoid going over said 20. Can someone shed light on these two different loading limits please. |
Originally Posted by xraywinedrinker
(Post 37142292)
What are the two different load amounts. The wiki at the top refers to 20 loads in a rolling 30 days. Does that need to be updated? I use a spreadsheet to keep track of my loading to avoid going over said 20.
Can someone shed light on these two different loading limits please. |
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