2019 Shutdown Thread

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1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and [email protected])
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and [email protected])
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
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Old Aug 11, 19, 9:45 pm
  #226  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 74
Is it just me, or have reports of Chase shutdowns slowed considerably in recent months?
synzero is offline  
Old Aug 11, 19, 9:56 pm
  #227  
 
Join Date: Aug 2018
Posts: 5
Strangely, I've been seeing the opposite in my practice. It will be interesting to see if there's a flood of them when the arbitration provisions are put back in.
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Old Aug 11, 19, 10:42 pm
  #228  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
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Originally Posted by PointsLawyer View Post
Strangely, I've been seeing the opposite in my practice. It will be interesting to see if there's a flood of them when the arbitration provisions are put back in.
Interesting. Why arenít there more people posting about their shutdowns here and elsewhere? Just curious.

Iím new to the points and miles game but have already gotten a lot of value out of my cards. I have absolutely zero desire to do MS and just want to stay within the lines with organic spend, but I do want to get the benefits of various cards.

Iím currently at 4/24 (or will be after removing myself as an AU on my wifeís Freedom card). I stupidly got a Nordstrom card in 2018 so burned a slot for no good reason, oh well.

Two months ago got Amex Plat, a month ago got CSR and Chase FU. I want to get Chase Ink Unlimited, then Hyatt, then Amex Gold eventually. I have 11 other cards going back up to 25 years, no adverse marks in my credit report, FICO around 750 only because I have some 0% balance transfers on a few cards just to reduce the balance on my HELOC (for various reasons we had to use a HELOC to buy our house, even though the total is less than 80% of our purchase price due to low appraisal).

We do around $6K/month in organic spend across all cards. No MS whatsoever. No plans to close any of these accounts.

If I applied for the Ink and Hyatt soon after my AU drops off my credit report, any risks? How long to wait? 2 or 3 months? Longer?

Really curious whether the shutdowns youíre seeing are MS or abuse related or if just opening accounts will trigger things.
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Old Aug 12, 19, 8:47 am
  #229  
Hyatt Contributor BadgeMarriott 5+ Badge
 
Join Date: Jan 2017
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Originally Posted by synzero View Post
If I applied for the Ink and Hyatt soon after my AU drops off my credit report, any risks? How long to wait? 2 or 3 months? Longer?

Really curious whether the shutdowns youíre seeing are MS or abuse related or if just opening accounts will trigger things.
I'd suggest you ask CC related question at CC forums.

Most shut-downs are caused by mis-use (or abuse if bad word) of the CCs. It is rare to get shut-down due to churning.
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Old Aug 12, 19, 10:27 am
  #230  
 
Join Date: Jul 2019
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 74
Originally Posted by RedSun View Post
I'd suggest you ask CC related question at CC forums.
Will do
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Old Aug 13, 19, 1:24 am
  #231  
 
Join Date: Jun 2009
Location: DFW
Posts: 428
How many of us are currently dealing with military related closures?!

Sad, sad days...
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Old Aug 13, 19, 1:59 am
  #232  
 
Join Date: Feb 2012
Posts: 1,913
Originally Posted by horseymen View Post
How many of us are currently dealing with military related closures?! Sad, sad days...
If you had a recent shutdown, this is the place to share the details.
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Old Aug 13, 19, 6:53 am
  #233  
 
Join Date: Mar 2018
Posts: 4
Cap1 Shut Down All Accounts

Reporting a closure that came as a surprise to me (even though I heavy hit). Had 3 cards with Cap1 and all shut down (venture, spark business, and platinum). Nothing apart from organic spend on spark and platinum, I was heavy hitting on the venture, several years now, about 240k+ monthly. Spoke with them early on when I first opened card several years back and it was all fine with them. Oldest card was the platinum at ~6 years. Never carried a balance and was always cycling my CL (so itís no duh). Possibly with all this crap that went on with their cyber hack, perhaps accounts got a closer look (maybeee...). I think what caused my case, because Iíve gone years with no issues, is greed. With new limits on gcm ordering, it became more difficult to order over 10k a day in gift cards, so my friend and I discovered that cap1, unlike chs, will issue an entirely different cc number for authorized users on the account, and this enables you to purchase more from the same account on gcm in a single day, to reduce turnaround time, because gcm tracks orders and limits them by cc number now. Never talked about my spending until now online. CL 30k on venture, 20k spark and 5k platinum. Proceed with caution. Mine could be because of heavy hitting, but confused as to why I went so long if thatís the case...received letter in the mail stating ďmy spending habits did not match their requirement of normal household spendingĒ blah blah.
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Old Aug 13, 19, 8:16 am
  #234  
Hyatt Contributor BadgeMarriott 5+ Badge
 
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Another DP of CL cycling -> shut-down. Some people always want to dispute and argue about that.

OP, $240k/month with a $30k CL is just too much.... Just move on.
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Old Aug 13, 19, 9:28 am
  #235  
 
Join Date: Feb 2012
Posts: 1,913
Originally Posted by RedSun View Post
OP, ... Just move on.
What's that supposed to mean? OP just reported a shutdown, and they're not expecting a reversal. It was a valuable DP.
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Old Aug 13, 19, 9:55 am
  #236  
 
Join Date: Aug 2018
Posts: 5
Originally Posted by synzero View Post
Interesting. Why arenít there more people posting about their shutdowns here and elsewhere? Just curious.

* * *
Really curious whether the shutdowns youíre seeing are MS or abuse related or if just opening accounts will trigger things.
I can't speak to others' motivations in posting or not. Maybe there's some embarrassment factor at having been closed down.

Generally speaking, I don't consider my clients' activities to be abuse. But MS tends to be a trigger. Chase also seems to be doing credit spot-checking and does not like to see a lot of freshly-opened accounts. Chase is fickle.
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PointsLawyer is offline  
Old Aug 13, 19, 10:24 am
  #237  
 
Join Date: Mar 2016
Posts: 200
Originally Posted by Jaffarr1990 View Post
Reporting a closure that came as a surprise to me (even though I heavy hit). Had 3 cards with Cap1 and all shut down (venture, spark business, and platinum). Nothing apart from organic spend on spark and platinum, I was heavy hitting on the venture, several years now, about 240k+ monthly. Spoke with them early on when I first opened card several years back and it was all fine with them. Oldest card was the platinum at ~6 years. Never carried a balance and was always cycling my CL (so it’s no duh). Possibly with all this crap that went on with their cyber hack, perhaps accounts got a closer look (maybeee...). I think what caused my case, because I’ve gone years with no issues, is greed. With new limits on gcm ordering, it became more difficult to order over 10k a day in gift cards, so my friend and I discovered that cap1, unlike chs, will issue an entirely different cc number for authorized users on the account, and this enables you to purchase more from the same account on gcm in a single day, to reduce turnaround time, because gcm tracks orders and limits them by cc number now. Never talked about my spending until now online. CL 30k on venture, 20k spark and 5k platinum. Proceed with caution. Mine could be because of heavy hitting, but confused as to why I went so long if that’s the case...received letter in the mail stating “my spending habits did not match their requirement of normal household spending” blah blah.
Thanks for the feedback. I'm sorry about your shut down. I have a Venture with 30K CL as well and always wonder how much is too much. Not near your volume, but with the ongoing Simon deal going on.... I guess will keep my fingers crossed lol

EDIT: Forgot to ask: Did you have an outstanding points balance and are you able to cash them out?

Last edited by DjRocket; Aug 13, 19 at 10:30 am
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Old Aug 13, 19, 1:19 pm
  #238  
 
Join Date: Jun 2009
Location: DFW
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Originally Posted by DjRocket View Post
Thanks for the feedback. I'm sorry about your shut down. I have a Venture with 30K CL as well and always wonder how much is too much. Not near your volume, but with the ongoing Simon deal going on.... I guess will keep my fingers crossed lol

EDIT: Forgot to ask: Did you have an outstanding points balance and are you able to cash them out?
In the capital one experience I've had with shutdowns (2) - you can cash out points that have already arrived, but points that are pending in the shutdown (i.e. a purchase the day of or the day before) usually get eaten..
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Old Aug 13, 19, 1:35 pm
  #239  
 
Join Date: Mar 2016
Posts: 200
Originally Posted by horseymen View Post
In the capital one experience I've had with shutdowns (2) - you can cash out points that have already arrived, but points that are pending in the shutdown (i.e. a purchase the day of or the day before) usually get eaten..
Good to know. Thanks! I always get nervous when the point balance is too high. I'm sorry about your shutdowns too. The other thing is CapOne allows you to redeem the same travel purchases at least twice, maybe even more (never tried). Strange, but I don't mind. Is that a good idea or a possible factor in leading to review/shutdown? I figure since it's allowed, should be OK, but strange that they allow it.
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Old Aug 13, 19, 2:51 pm
  #240  
 
Join Date: Jun 2009
Location: DFW
Posts: 428
Both of my Cap One cards were Spark (2% cash back) - but that multiple redemption datapoint on the miles side is a good one. Thank you for sharing it!
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