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-   -   Amex Serve master thread (2017-2023) (https://www.flyertalk.com/forum/manufactured-spending/1812972-amex-serve-master-thread-2017-2023-a.html)

mordakky Jan 12, 2020 1:43 pm

Unable to load at DG today. :(
Tried both Simon VGC and Vanilla VGC.

Was able to load 1x$500 at FD, but 2nd transaction failed. Is that normal for FD?

zmicer88 Jan 13, 2020 3:04 pm

OV VGC load failed at FD
 
Green serve load with OV VGC failed today at FD. The transaction went all the way until the final step and ‘approved’ message showed for an instant on the POS screen but then the screen message quick changed to ‘declined.’ The manager whom I know well was surprised. The money is back on the card. Bought this OV VGC at 7-11.

mordakky Jan 13, 2020 3:31 pm

I loaded serve with vanilla vgc today no problem at FD.

THEsocalledfan Jan 14, 2020 7:10 am


Originally Posted by mordakky (Post 31941407)
Unable to load at DG today. :(
Tried both Simon VGC and Vanilla VGC.

Was able to load 1x$500 at FD, but 2nd transaction failed. Is that normal for FD?

Read the wiki.

mordakky Jan 14, 2020 7:29 am


Originally Posted by THEsocalledfan (Post 31948576)
Read the wiki.

This part? "Loads at Dollar General - Works with Vanilla VGC and Metabank VGC"

Not helpful. I tried Simon VGC which is metabank, and it didn't work anymore.

ericliujian Jan 14, 2020 7:33 am

Debit loading at Family Dollar appears to be limited to $500 per day per store total (not per person or per account). Whoever gets there first gets the load for the day.

deker0 Jan 14, 2020 8:27 am


Originally Posted by mordakky (Post 31948641)
This part? "Loads at Dollar General - Works with Vanilla VGC and Metabank VGC"

Not helpful. I tried Simon VGC which is metabank, and it didn't work anymore.

Fair point. I was able to go in and make edits to that section. (I hope that's ok, mods).

zmicer88 Jan 14, 2020 1:55 pm


Originally Posted by ericliujian (Post 31948661)
Debit loading at Family Dollar appears to be limited to $500 per day per store total (not per person or per account). Whoever gets there first gets the load for the day.

this is a plausible explanation but I was doing two $500 loads to two different cards at FD for much of 2019 - until the two back-to-back loads stopped working at some point in September. Something strange is going on.

THEsocalledfan Jan 14, 2020 4:38 pm


Originally Posted by zmicer88 (Post 31950312)
this is a plausible explanation but I was doing two $500 loads to two different cards at FD for much of 2019 - until the two back-to-back loads stopped working at some point in September. Something strange is going on.

Can't even log in on the app or webpage. I also could not load at FD today. Suspect the entire system is simply down.

THEsocalledfan Jan 14, 2020 5:18 pm


Originally Posted by zmicer88 (Post 31946163)
Green serve load with OV VGC failed today at FD. The transaction went all the way until the final step and ‘approved’ message showed for an instant on the POS screen but then the screen message quick changed to ‘declined.’ The manager whom I know well was surprised. The money is back on the card. Bought this OV VGC at 7-11.

Now reading this carefully, exactly what happened to me at FD today, but successfully loaded yesterday when you had problems.

coolguy100 Jan 19, 2020 9:45 am

I just realized I still have the "ONE VIP" serve card in my drawer...after some digging in old emails, found one dated Jan 8, 2016:
Dear XX:

We are writing to let you know that we have observed unusual usage patterns on your American Express Serve Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 15.d of our Consumer User Agreement, which you can view here.

not sure if I can still load money to this card in WM.

update: tried to link up a new bank debit card...verified the 2 instant trial deposits. tried to add $20 to the serve account and failed:
Due to technical difficulties we are unable to process your request at the moment. Please try again at a later time. We apologize for
the inconvenience.
so my serve card in my drawer is just dead.

jonnydoe1234 Jan 19, 2020 10:32 pm

Perfect job opportunity for an MS'er!

https://chu.tbe.taleo.net/chu04/ats/...cws=1&rid=3623

Some fun excerpts:

Mandate : To oversee, lead and manage the “fraud” operations associated with the ONE VIP Card Program, both cardholder identify verification (CIP) and transactional fraud.

Black List
  • Maintain Black Lists to block fraudulent actors using known fraud data elements.

SudOvest Jan 21, 2020 3:59 pm

, what’s this I read about a $500/day/store for FD loads. I though that was only DG?

zaxon Jan 21, 2020 4:20 pm

dollar gen is dead?
 
vgc bought from staples failed at $Gen. cashier told me error msg is "vgc debit not allowed"
my local FD already swarming with MSers.
looks like beginning of the end...

jsl_313 Jan 22, 2020 5:40 am


Originally Posted by zaxon (Post 31978956)
vgc bought from staples failed at $Gen. cashier told me error msg is "vgc debit not allowed"
my local FD already swarming with MSers.
looks like beginning of the end...

Yes, it seems to have died ~2 weeks ago.


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