Feb 14, 2016, 8:36 pm
Last edit by: ChrisFlyer66
This is the thread for 2016. The previous megathread is here.
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart Money Kiosks (2016 onwards)
Feb 25, 2016, 6:17 am
#91
Join Date: Aug 2013
Posts: 1,207
So just because YOU haven't experienced it, it makes it not true? Clearly someone else HAS experienced it, or what purpose would they have to lie about that? It doesn't matter what you have not experienced because you are one person and you have not visited every single walmart in the US, loaded with every single cashier at every single walmart, and then maybe also loaded with each of them when they are in different moods... Seriously.... Just because I've never seen Antarctica does that make it not true that it exists? Or can I rely on my brother's word that he has been there and it is real?
Feb 25, 2016, 11:50 am
#92
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
More seriously, I always bring a few VGCs that have my name on them when I make a loading run just in case the cashier or the person at the Money Center asks to see my debit card and refuses to accept a card without a name. I've been playing the game about as long as you, and it's happened more times than I can count on 2 hands.
Feb 25, 2016, 4:02 pm
#94
Join Date: Jul 2014
Posts: 92
Feb 25, 2016, 5:40 pm
#95
Join Date: May 2014
Posts: 527
Oh man.
Stopped by the other day and my KATE was dead. Not needing reset. Off. Dark. Dead. I asked the CS person if it was just temporary, and she just shrugged.
It was like a life-long friend had died. I imagined this was just the first step in her being replaced by one of those useless vanilla ATM machines.
Went in today, and KATE was alive and well and all lit up, just waiting for me to fire her up.
If it wasn't Wintertime, when I got home I would have taken out the ladders, went up on my roof, and done the Snoopy Dance.
Stopped by the other day and my KATE was dead. Not needing reset. Off. Dark. Dead. I asked the CS person if it was just temporary, and she just shrugged.
It was like a life-long friend had died. I imagined this was just the first step in her being replaced by one of those useless vanilla ATM machines.
Went in today, and KATE was alive and well and all lit up, just waiting for me to fire her up.
If it wasn't Wintertime, when I got home I would have taken out the ladders, went up on my roof, and done the Snoopy Dance.
Feb 25, 2016, 9:25 pm
#96
Join Date: Aug 2009
Posts: 662
That's extreme never at a kate in my experience at Walmart. Only at the registers.
Feb 26, 2016, 9:50 pm
#97
Join Date: Jan 2015
Posts: 129
I can also confirm that WMs near me have demanded to see the debit card and said they accept only cards with embossed names from specific banks. I've also been told loading at KATE is not allowed by one particular manager who I try to avoid.
Feb 27, 2016, 7:41 am
#98
Join Date: Aug 2009
Posts: 662
It's becoming more and more difficult
Feb 27, 2016, 9:50 am
#99
Join Date: Jul 2014
Posts: 65
Have people being asked to look at the card experienced the same thing when only doing one swipe? I'm probably smaller scale for MOs, but I really don't want to burn bridges at the WMs around me. I've always handed them 70 cents plus whatever in cash first to equal an even $ amount for the MO and then swiped one card for $500 etc. I've never been asked for my card but of course ymmv.
Feb 27, 2016, 11:30 am
#100
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,061
Have people being asked to look at the card experienced the same thing when only doing one swipe? I'm probably smaller scale for MOs, but I really don't want to burn bridges at the WMs around me. I've always handed them 70 cents plus whatever in cash first to equal an even $ amount for the MO and then swiped one card for $500 etc. I've never been asked for my card but of course ymmv.
Feb 27, 2016, 6:34 pm
#102
Join Date: Jul 2014
Posts: 65
Usually if you email walmart corporate customer service it gets fixed pretty fast, but no guarantee they won't just stick another oos sign over it when someone hits a velocity limit.
Feb 27, 2016, 6:41 pm
#103
Join Date: Aug 2014
Location: New Jersey
Programs: WN, AA, UA, DL, AC, CX, BA, AGR, IHG, HH, CC, UR, MR, TY
Posts: 121
Feb 27, 2016, 11:56 pm
#105
Join Date: Jan 2015
Posts: 129
It's typically possible to do a single swipe. It's when you start splitting tender with two swipes or asking for multiple MOs that most places will raise an eyebrow. I've even had good luck in the Bay Area getting a single MO once in awhile even though most, if not all, locations around here are militantly anti-MS.