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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Dec 10, 2019, 10:19 am
  #901  
 
Join Date: Jan 2010
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Originally Posted by Carl Christensen
Your lack of information inhibits meaningful response.
What sort of additional information would you find helpful in engendering a meaningful response?
tadc is offline  
Old Dec 10, 2019, 11:04 am
  #902  
 
Join Date: Apr 2015
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I know there's some discrepancy about the $3k/month load limit...some can load more, others get cutoff at the $3k mark. Quick question though, does the $3k/month include the $500 DD to avoid the monthly fees? In other words, can I load $3k at WM with gebits and still load another $500 from direct deposit?
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Old Dec 10, 2019, 11:47 am
  #903  
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Originally Posted by History05
I know there's some discrepancy about the $3k/month load limit...some can load more, others get cutoff at the $3k mark. Quick question though, does the $3k/month include the $500 DD to avoid the monthly fees? In other words, can I load $3k at WM with gebits and still load another $500 from direct deposit?
My experience is that it does not. I have a biweekly transfer from my bank for $250 to avoid the monthly fee and routinely load $3K per month at WM. I have been doing this on two cards for years and have never had a problem. Over the years the maximum amount of each load has shrunk. It used to be $1000, then $800. Now it's down to $500 per load. Totals of all loads cannot exceed $2500 per day, $3000 every 30 days.
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Old Dec 10, 2019, 11:51 am
  #904  
 
Join Date: Apr 2015
Posts: 239
Originally Posted by JeffD
My experience is that it does not. I have a biweekly transfer from my bank for $250 to avoid the monthly fee and routinely load $3K per month at WM. I have been doing this on two cards for years and have never had a problem. Over the years the maximum amount of each load has shrunk. It used to be $1000, then $800. Now it's down to $500 per load. Totals of all loads cannot exceed $2500 per day, $3000 every 30 days.
Thanks, much appreciated.
History05 is offline  
Old Dec 10, 2019, 4:47 pm
  #905  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by History05
I know there's some discrepancy about the $3k/month load limit...some can load more, others get cutoff at the $3k mark. Quick question though, does the $3k/month include the $500 DD to avoid the monthly fees? In other words, can I load $3k at WM with gebits and still load another $500 from direct deposit?
When I spoke with GoBank, they stated that only cash loads (cash and debit register loads) count towards the $3,000 limit. Bank transfers and direct deposit don't count.
Duncan McDougal is offline  
Old Dec 10, 2019, 6:37 pm
  #906  
 
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Originally Posted by Duncan McDougal
When I spoke with GoBank, they stated that only cash loads (cash and debit register loads) count towards the $3,000 limit. Bank transfers and direct deposit don't count.
That's been my experience, I normally load VGC from 2800 to 3200 per month, in addition to the 500.xc dd , never had issues.
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Old Dec 11, 2019, 6:53 am
  #907  
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Originally Posted by tadc
Hi all - I recently experienced fraud on my Greendot/GoBank/Uber Debit card, and I've hear rumors of fraud against these cards being somewhat common.

More disturbingly, Greendot has completely failed to do any meaningful investigation of my fraud claims until I took extreme measures. They denied my claims, twice, without any apparent investigation whatsoever, nor did I receive communication from them (the promised "letter") either time. I didn't find out the claim was denied until I contacted them again.

I was finally able to get some action out of them using a scattershot strategy of filing a CFPB complaint(which was then forwarded to the Federal Reserve) and contacting the Greendot executive office. Not sure which one was ultimately successful.

Has anyone else out there experienced similar borderline criminal behavior from these slimy effers?
Originally Posted by tadc
What sort of additional information would you find helpful in engendering a meaningful response?
  • what kind of fraud - details?
  • how did you dispute?
  • extreme measures?
Carl Christensen is offline  
Old Dec 11, 2019, 7:06 am
  #908  
 
Join Date: Jun 2015
Posts: 644
Loaded funds missing next day

I was able to load 2 x $500 using vgc to my gobank at WM yesterday and was able to see the funds in the account after the deposit. When I checked the account today one of the $500 is missing from the transactions and I checked the balance on the vgc still says 0. Is there a recourse here to call gobank and get this sorted out or is this a lost cause? Any suggestions are appreciated
Stivelio is offline  
Old Dec 11, 2019, 7:18 am
  #909  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by Stivelio
I was able to load 2 x $500 using vgc to my gobank at WM yesterday and was able to see the funds in the account after the deposit. When I checked the account today one of the $500 is missing from the transactions and I checked the balance on the vgc still says 0. Is there a recourse here to call gobank and get this sorted out or is this a lost cause? Any suggestions are appreciated
Did you save your load receipts? This would be your paper trail.
Duncan McDougal is offline  
Old Dec 11, 2019, 7:50 am
  #910  
 
Join Date: Jun 2015
Posts: 644
Originally Posted by Duncan McDougal
Did you save your load receipts? This would be your paper trail.
Yes I still have the receipts and the vgcs with me that I used for the loads.
Stivelio is offline  
Old Dec 11, 2019, 9:15 am
  #911  
 
Join Date: Apr 2015
Posts: 239
Originally Posted by mySimon411
That's been my experience, I normally load VGC from 2800 to 3200 per month, in addition to the 500.xc dd , never had issues.
Thanks. Do you drain the account before loading again? I've seen data points about loading when the balance is close to $0 to avoid shutdowns
History05 is offline  
Old Dec 12, 2019, 9:19 am
  #912  
 
Join Date: Mar 2007
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Posts: 1,142
Originally Posted by Stivelio
I was able to load 2 x $500 using vgc to my gobank at WM yesterday and was able to see the funds in the account after the deposit. When I checked the account today one of the $500 is missing from the transactions and I checked the balance on the vgc still says 0. Is there a recourse here to call gobank and get this sorted out or is this a lost cause? Any suggestions are appreciated
Don't panic. The GB website is a little screwy. I recently did 2 loads in one day at different stores. My wife saw something she liked at store #1 , but it wasn't in stock in her size, so we quickly drove to store #2 . The loads were only about 1 hour apart. One load showed up in my transactions list the next day. The other took an extra day to appear.
GetawaysRus is offline  
Old Dec 12, 2019, 6:27 pm
  #913  
 
Join Date: Jun 2015
Posts: 644
Originally Posted by GetawaysRus
Don't panic. The GB website is a little screwy. I recently did 2 loads in one day at different stores. My wife saw something she liked at store #1 , but it wasn't in stock in her size, so we quickly drove to store #2 . The loads were only about 1 hour apart. One load showed up in my transactions list the next day. The other took an extra day to appear.
Yeah . looks like my missing load is back on the account today
Stivelio is offline  
Old Dec 21, 2019, 9:13 pm
  #914  
 
Join Date: Feb 2017
Posts: 271
Any issue loading? Got tender not allowed with a bancorp VGC just now.
randomdude is offline  
Old Dec 22, 2019, 5:53 am
  #915  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by randomdude
Any issue loading? Got tender not allowed with a bancorp VGC just now.
What store (Walmart, CVS, etc) were you loading at, what denomination and what type of register (pharmacy, money center, etc.)?
Duncan McDougal is offline  


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