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Originally Posted by hiima
(Post 27857924)
Ya there is, it's whatever 5k x number of days is.
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Originally Posted by Ayase
(Post 27681528)
USPS has lost 1 of my orders, or it was stolen before delivery.
I called gc.com and they told me all 4 cards were depleted to 0 balance, even though USPS never showed it as delivered. They told me to fill out a dispute form with Metabank. What are my chances to get back my 2000? Is it better to file dispute with credit card company? |
Originally Posted by walkingingotham
(Post 27858241)
I placed my order on Dec 24th 2016 at Simon on gc.com but never received the gift cards. I waited until Jan 20th to request a refund and did finally receive the refund on Feb 1st. I wonder if the lost of orders is prevailing recently?
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Originally Posted by cdog999
(Post 27859472)
If you are talking about Simon online then yes there are tons of problems there. I will never order from them again.
Where do you buy the five back GCs online then? Looks like the ones available at gc.com are all small denominations. |
Originally Posted by walkingingotham
(Post 27860192)
That's right, it was Simon online and their agent even threatened I would be banned by them if I file a dispute with my bank when I don't received the refund within 15 business days (as promised).:mad:
Where do you buy the five back GCs online then? Looks like the ones available at gc.com are all small denominations. My experience was this with my Simon purchases was I put in 3 orders before thanksgiving. After not receiving the cards they finally escalated to their support to have them re-printed. I then received them within a week (which was early January). I put in one additional order on Christmas and just received those cards 2 days ago (after having to escalate to support again). I'd just advise you to avoid Simon online if you have previously had a problem as it appears to be a recurring thing. Staples online and GCM direct I haven't had issues with. Not sure what the deal is with Simon processing. |
Has anyone placed an order today? I placed two orders and got cancellation emails. Made two similar purchases earlier this eeek with no issues.
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Originally Posted by briang191
(Post 27868811)
Has anyone placed an order today? I placed two orders and got cancellation emails. Made two similar purchases earlier this eeek with no issues.
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Originally Posted by gw14
(Post 27869906)
No problem placing orders.
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Originally Posted by briang191
(Post 27869971)
thanks I'll have to call Gift cards.com and get unbanned. I just got unbanned from gift card mall.
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Originally Posted by naiel
(Post 27871859)
Do you mind sharing what you told them to get unbanned? Did they acknowledge you were even 'banned'?
I knew I was banned due to have ordering cancelled without having a temp charge placed on my credit card for GiftCard mail. With GiftCards.com I can place an order have my credit card be charged the $1.00 temp charge only to have the order cancelled 15 mins after placing the order. Hope this helps |
Originally Posted by briang191
(Post 27871897)
I had a basic conversation with customer service asking why I was restricted from buying from the site. The rep put me in hold for about 10 mins and told me the issue was resolved. I didn't use the word Banned. The rep never acknowledged I was banned.
I knew I was banned due to have ordering cancelled without having a temp charge placed on my credit card for GiftCard mail. With GiftCards.com I can place an order have my credit card be charged the $1.00 temp charge only to have the order cancelled 15 mins after placing the order. Hope this helps |
Originally Posted by briang191
(Post 27871897)
I had a basic conversation with customer service asking why I was restricted from buying from the site. The rep put me in hold for about 10 mins and told me the issue was resolved. I didn't use the word Banned. The rep never acknowledged I was banned.
I knew I was banned due to have ordering cancelled without having a temp charge placed on my credit card for GiftCard mail. With GiftCards.com I can place an order have my credit card be charged the $1.00 temp charge only to have the order cancelled 15 mins after placing the order. Hope this helps |
unless getting at least 1.5% cb, will buy VGCs at local SM; at only 1.25% cb, don't think it's worth the risk of lost mail & the wait for cb for the order @ GC.com
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4 orders from gcs.com were never received. I opened cases with USPS but they were never found.
I just called gcs.com to open a case and I was told all of them have been drained each order shows: "Arrived at USPS Facility" That's $10k in fraud. Has anyone encountered such issues? |
Originally Posted by danhouston
(Post 27872697)
this is at GC.com but not GCM.com, correct? if anyone knew how or can get unbanned at GCM.com, TIA
sorry for the confusion. I got banned at gcm and spoke with customer service and got unbanned. Now I've been banned by GC.com and I'm trying to get unbanned by GC.com. |
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