Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Oct 12, 2015, 11:32 pm
Join Date: Jan 2015
Posts: 94
I think its really funny that people are jumping off of a bridge because of what happened today. Glitches like this happen for RB/BB/Serve all the time. Can people take a deep breath and lets see how it plays out the next few days instead of overreacting and calling Amex and One Vanilla to see what their thoughts are. Sheesh.
I tried to load this afternoon before I read all of this. Had to pick up an order, so tried to load a Vanilla at customer service. She pushed a button on her side and before I even swiped my Vanilla, she said "Oh, it says the system is down right now". Then she asked if I wanted to give it a try anyways. I said I would try, and then had the same $0 can be applied to this payment result that everyone is getting. I find it very strange that if this is truly intentional, and something that they have been trying to roll out since Oct. 1st like some have reported, that nobody bothered to inform the mgrs. so that they could be prepared for the flood of questions. It makes the mgrs. look like they don't even know what is going on in their own stores, and it causes a huge waste of time at those stores that are trying to be accommodating and taking people to several different registers to try.
It has only been 5 months since they cut off credit cards, when they did, they sent out a memo, then did it within 24 hours. I would think that the same procedure would be followed if they were to cut off debit cards.
Oct 12, 2015, 11:35 pm
Join Date: Apr 2015
Posts: 4
Reporting from Boston: No-go
Hi guys, I live in Boston, MA and went to Target and wanted to let you know OV GCs failed for me. I tried with 3 GCs and 2 different redcards. I then tried with my EMV debit card, just to see, and I had to go into the EMV slot, and $0 could be applied. Looks like it's game over. Maybe it's time for money orders or Kiva now
Oct 13, 2015, 12:24 am
Join Date: Feb 2015
Posts: 910
I think Redbird is dead, RIP! I pray to the MS gods that I'm wrong though.
If you want to read it, I put together my educated guesses/speculations (ramblings that is) about why I think Redbird is dead; pros and cons of possible reasons for it being dead or not, along with a picture of the error you get as of Oct 12th: http://goo.gl/ZpvzQn
If you read the entire article you’ll see the irony about me just commenting now about it.
Needless to say, I sure do hope that I’m wrong about reading the events of the day. We can all benefit from that, from me being wrong about this and Redbird continuing to live on.
If you read the entire article you’ll see the irony about me just commenting now about it.
Needless to say, I sure do hope that I’m wrong about reading the events of the day. We can all benefit from that, from me being wrong about this and Redbird continuing to live on.
Last edited by NoonRadar; Oct 13, 2015 at 1:02 am
Oct 13, 2015, 12:28 am
Join Date: Jul 2012
Location: Heaven
Posts: 552
I put together my educated guesses/speculations (ramblings that is) about why I think Redbird is dead; pros and cons of possible reasons for it being dead or not, along with a picture of the error you get as of Oct 12th: http://www.noonradar.com/blogs/news/...ctober-12-2015
If you read the entire article you’ll see the irony about me just commenting now about it.
Needless to say, I sure do hope that I’m wrong about reading the events of the day. We can all benefit from that, from me being wrong about this and Redbird continuing to live on.
If you read the entire article you’ll see the irony about me just commenting now about it.
Needless to say, I sure do hope that I’m wrong about reading the events of the day. We can all benefit from that, from me being wrong about this and Redbird continuing to live on.
Oct 13, 2015, 12:42 am
Join Date: Feb 2015
Posts: 910
Gotta be positive my friend. I recently watched the "Happy" documentary on Netflix though so that might be also rubbing off me
But really, I for once am thankful it lasted thus far. Nothing is guaranteed in the MS hobby. In the end, it is free or nearly free travel and money that we benefit, so if an MS venue stops we should be grateful for what we got out of it, as opposed to miserable about it no longer being available.
Besides, there's always other opportunities. Though I can't say that I'm looking forward to dealing with Walmart employees (nearby Walmarts have no KATE).
But we're all really high on Redbird adrenaline today; it behooves us to take a deep breath for a few hours, or days if need be....says the guy who went on a long wrambling article about the fate of Redbird because he couldn't take a deep breath and wait a day or two.
But really, I for once am thankful it lasted thus far. Nothing is guaranteed in the MS hobby. In the end, it is free or nearly free travel and money that we benefit, so if an MS venue stops we should be grateful for what we got out of it, as opposed to miserable about it no longer being available.
Besides, there's always other opportunities. Though I can't say that I'm looking forward to dealing with Walmart employees (nearby Walmarts have no KATE).
But we're all really high on Redbird adrenaline today; it behooves us to take a deep breath for a few hours, or days if need be....says the guy who went on a long wrambling article about the fate of Redbird because he couldn't take a deep breath and wait a day or two.
Oct 13, 2015, 12:47 am
Join Date: Jul 2012
Location: Heaven
Posts: 552
Oct 13, 2015, 2:12 am
Join Date: Jan 2015
Posts: 129
Are instructions for switching to BB posted anywhere? Only one I can find is on the serve wiki for switching from BB to Serve. Hoping it's not really dead, but seeing as I have no loads done yet this month and I'm assuming it will take at least a few days to switch I'm thinking I'd better get the process started.
Oct 13, 2015, 2:16 am
Join Date: Aug 2015
Posts: 28
I started a cash only dinner club last year (3x category).
Oct 13, 2015, 2:31 am
Join Date: Aug 2015
Posts: 28
I keep wondering if some folks are sounding an alarm to keep others from spoiling their MS scenario. It's been done before.
I don't have the RB but do have the BB and have noticed no changes so far. Are the changes coming through Amex, or are they coming from Target because they believe it's money laundering or something like that. Wouldn't a large deposit of cash be more suspicious than gift cards? I guess I don't understand who is stopping RB with gift cards????
Is anyone still having success, or is it just shut down everywhere?
I don't have the RB but do have the BB and have noticed no changes so far. Are the changes coming through Amex, or are they coming from Target because they believe it's money laundering or something like that. Wouldn't a large deposit of cash be more suspicious than gift cards? I guess I don't understand who is stopping RB with gift cards????
Is anyone still having success, or is it just shut down everywhere?
**Sorry Radster but your semantic loophole observation won't change the fact that Amex doesn't consider a GC a "bank issued debit card" even though theoretically it is.
Oct 13, 2015, 2:44 am
Join Date: Aug 2015
Posts: 28
READ IT AND WEEP MOTHERSPENDERS!
I had been denied adding 2 different OV VGC at a TGT earlier this morning, read this thread, figured I'd give it an hour and try it again with my credit union debit card.
I went into Davis California Target, about 10:30AM PST to pick up a few items.
I tried to load a mere $10 from my credit union debt card, got the "payment type" error.
I called Redcard CS at the number on the back of my card. Talked to 2 different people, both said in-store loads are CASH ONLY after October 1st. They claimed there was a memo about it. I said I had received no prior notice of this change in my account by postal mail, or other means, and could I get a copy of the memo. Was told they were not able to do that. I asked well why did my debit load last week work if it was October 1st, they didn't know. I would guess it's a matter of register updates. I suspect there are still a few registers out there with old software that you could load on.
Did anyone get anything in the mail about them changing the card terms? Maybe buried in the fine print is removal of certain language. The agent did helpfully suggest I can link my bank debit card online. Meh.
So now I'm in process for emptying my account to close it.
Last one out turn off the lights.
I had been denied adding 2 different OV VGC at a TGT earlier this morning, read this thread, figured I'd give it an hour and try it again with my credit union debit card.
I went into Davis California Target, about 10:30AM PST to pick up a few items.
I tried to load a mere $10 from my credit union debt card, got the "payment type" error.
I called Redcard CS at the number on the back of my card. Talked to 2 different people, both said in-store loads are CASH ONLY after October 1st. They claimed there was a memo about it. I said I had received no prior notice of this change in my account by postal mail, or other means, and could I get a copy of the memo. Was told they were not able to do that. I asked well why did my debit load last week work if it was October 1st, they didn't know. I would guess it's a matter of register updates. I suspect there are still a few registers out there with old software that you could load on.
Did anyone get anything in the mail about them changing the card terms? Maybe buried in the fine print is removal of certain language. The agent did helpfully suggest I can link my bank debit card online. Meh.
So now I'm in process for emptying my account to close it.
Last one out turn off the lights.
Last edited by OldPainless; Oct 14, 2015 at 1:35 am Reason: I was rude