Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 19, 2015, 7:54 pm
#946
Join Date: Dec 2014
Posts: 34
See the bolded above. You had a $1000.00 transaction at a store and then a minute later tried a second transaction for the exact same amount. This a known fraud alert trigger.
This is an example of where a single $2,500 payment for loads of $1k + $1k + $500 together (as has been detailed in this thread multiple times) may prove helpful.
This is an example of where a single $2,500 payment for loads of $1k + $1k + $500 together (as has been detailed in this thread multiple times) may prove helpful.
First transaction $1000
Second $900
Third $600
No duplicate charges.
Jan 19, 2015, 7:56 pm
#947
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Has anybody had issues with getting approval on their Barclaycard Arrival+ for a full $2,500 in 1 day?
My Arrival+ is new, I've only had it a couple of weeks. I just got my RedCard and went to Target yesterday and loaded $1,000 from the Arrival+ with no problem. Then I tried another $1,000 and was denied. So I tried my Chase Sapphire Preferred and was also denied. Turns out both the Arrival+ and CSP got locked due to suspect activity. I was able to get my CSP unlocked by just clicking a couple links on the fraud email they sent me, and then loaded $1000 and then $500 from the CSP to get to my $2,500 daily limit. When I got home, I called Barclays and got my Arrival+ unlocked too.
So today I go back to Target and load $1,000 from my Arrival+ no problem. But then I tried another $1,000 and was denied. So I loaded the other $1,500 from my CSP. I got home and logged on to my Arrival+ account expecting to see it locked, but that was not the case. So then why the denial when I tried the second $1,000 load? I'm not near my credit limit on it.
I would prefer to load from my Arrival+ vs my CSP so hoping I can figure out a solution here.
My Arrival+ is new, I've only had it a couple of weeks. I just got my RedCard and went to Target yesterday and loaded $1,000 from the Arrival+ with no problem. Then I tried another $1,000 and was denied. So I tried my Chase Sapphire Preferred and was also denied. Turns out both the Arrival+ and CSP got locked due to suspect activity. I was able to get my CSP unlocked by just clicking a couple links on the fraud email they sent me, and then loaded $1000 and then $500 from the CSP to get to my $2,500 daily limit. When I got home, I called Barclays and got my Arrival+ unlocked too.
So today I go back to Target and load $1,000 from my Arrival+ no problem. But then I tried another $1,000 and was denied. So I loaded the other $1,500 from my CSP. I got home and logged on to my Arrival+ account expecting to see it locked, but that was not the case. So then why the denial when I tried the second $1,000 load? I'm not near my credit limit on it.
I would prefer to load from my Arrival+ vs my CSP so hoping I can figure out a solution here.
My exact issues a couple of weeks ago.
the second load on Barclays was declined due again to suspected fraud . I have found that Barclays is very slow at updating their systems for suspected fraud charges at Target
what you need to do is,
Call Barclays and ask to speak to someone in the fraud department.
When that person answers the phone (hopefully an American) Tell them that you like shopping at Target for large amounts, but that you have found that your card gets declined often and that Barclays computer systems are very slow to alert you that a transaction was declined due to suspected fraud, which unfortunately results in a legitimate lost sale for Barclays
after I said and did this, the CSR adjusted some settings on my card,,and I was good to go
Helpful hints
there is no need to actually tell the rep what it is you buy at Target , and as a general rule, I still call Barclays CS and let them know I will be making several large transactions before going to target
Jan 19, 2015, 8:28 pm
#948
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
this does not make any sense.
you cannot register a card that is "un activated" This is what you are doing right then and there "purchasing'" (activating) your temp Redcard
I think this is more significant than first meets the eye.
I think this is the first case we've seen where the CSR (understandably) seemed confused as to why you would have a temp Redcard if it's unactivated... I would go to another target to avoid awkward questions .
you cannot register a card that is "un activated" This is what you are doing right then and there "purchasing'" (activating) your temp Redcard
I think this is more significant than first meets the eye.
I think this is the first case we've seen where the CSR (understandably) seemed confused as to why you would have a temp Redcard if it's unactivated... I would go to another target to avoid awkward questions .
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
Jan 19, 2015, 8:29 pm
#949
Join Date: Feb 2013
Posts: 84
i almost wish that this tread gets locked up and deleted - based on the questions that people are asking: overloading, calling up credit card companies, or requesting that cards be bought for them.
idiots are going to run this thing into the ground -- one day someone at corporate will just say "too many hassles and lock it down" and no one will have anything.
idiots are going to run this thing into the ground -- one day someone at corporate will just say "too many hassles and lock it down" and no one will have anything.
Data point. Went to NJ target after purchasing temporary card yesterday in MD. The cashier was startled and said he'd never seen the product before. I told him to process it like a Starbucks reload. Card was declined and I got a fraud alert. While I was off to the side talking with the CSR the manager came out of his office to the register, the cashier pointed me out, after clearance from the CSR I went back to the same register and asked him if there was a problem, he said no he asked the manager if he did something wrong in processing the transaction. I believe my transaction showed up on the managers office and he came out to check, nontheless my transaction did go through.
So, this is either the beginning of a huge tidal wave that Targets going to have to adjust to or they're going to decide to shut it down
Jan 19, 2015, 8:46 pm
#950
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
I agree... it's significant.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
Oh , I mis understood you.
are you quite sure that that temp card was properly loaded and activated? Also, where you trying to register the card in your own name, with your SSN, at the address listed on your credit report? If all these are Yes, then there should be no reason why you shouldn't be able to register your Redcard without issue, online. Unless something has changed? (which is doubtful)
Jan 19, 2015, 8:48 pm
#951
Join Date: Sep 2014
Posts: 1,837
This.
Data point. Went to NJ target after purchasing temporary card yesterday in MD. The cashier was startled and said he'd never seen the product before. I told him to process it like a Starbucks reload. Card was declined and I got a fraud alert. While I was off to the side talking with the CSR the manager came out of his office to the register, the cashier pointed me out, after clearance from the CSR I went back to the same register and asked him if there was a problem, he said no he asked the manager if he did something wrong in processing the transaction. I believe my transaction showed up on the managers office and he came out to check, nontheless my transaction did go through.
So, this is either the beginning of a huge tidal wave that Targets going to have to adjust to or they're going to decide to shut it down
Data point. Went to NJ target after purchasing temporary card yesterday in MD. The cashier was startled and said he'd never seen the product before. I told him to process it like a Starbucks reload. Card was declined and I got a fraud alert. While I was off to the side talking with the CSR the manager came out of his office to the register, the cashier pointed me out, after clearance from the CSR I went back to the same register and asked him if there was a problem, he said no he asked the manager if he did something wrong in processing the transaction. I believe my transaction showed up on the managers office and he came out to check, nontheless my transaction did go through.
So, this is either the beginning of a huge tidal wave that Targets going to have to adjust to or they're going to decide to shut it down
2. the cashier asked the manager , that's all there is to it.
Jan 19, 2015, 8:49 pm
#952
Join Date: Sep 2014
Posts: 1,837
I agree... it's significant.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
Jan 19, 2015, 8:57 pm
#953
Join Date: Feb 2013
Posts: 84
The card was activated yesterday for. $500
Loaded another 1k today, but did it in NJ (where the red cards aren't sold)
My suspicion is the manager was in the office and the cashier never left or called, I was right there. The manager came out on his own
Assuming Target is hyper sensitive to fraud alerts.... As is Barclays, was told by CSR that when they see Target in large amounts they decline the transaction immediately
But, whatever....onward and upward
Btw. Target cashiers are access compared t WM
Loaded another 1k today, but did it in NJ (where the red cards aren't sold)
My suspicion is the manager was in the office and the cashier never left or called, I was right there. The manager came out on his own
Assuming Target is hyper sensitive to fraud alerts.... As is Barclays, was told by CSR that when they see Target in large amounts they decline the transaction immediately
But, whatever....onward and upward
Btw. Target cashiers are access compared t WM
Jan 19, 2015, 9:42 pm
#954
Join Date: Jan 2015
Posts: 13
I'm new to MS but not new to FT since I've traveled for work for years as well as taken some personal vacations using tips from FT.
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
Last edited by roadwarrior10; Jan 20, 2015 at 7:39 am
Jan 20, 2015, 1:50 am
#955
Join Date: Oct 2014
Posts: 374
I'm new to MS but not new to FT since I've traveled for work for years as well as taken some personal vacations using tips from FT.
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
Jan 20, 2015, 4:41 am
#956
Join Date: Jan 2015
Posts: 4
I'm new to MS but not new to FT since I've traveled for work for years as well as taken some personal vacations using tips from FT.
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
I have a Redbird on the way (or 3). They were sold out when a friend went to purchase but they should be in stock by the end of the week in Maryland. I asked two other friends in two two additional states (Virginia and North Carolina) to see who can get me one first. I'm in NYC so no Redbird here and no nearby Walmart.
Any particular card recommended for MS to get the best travel rewards?
I selected these cards but am open to any suggestions about any additional card to apply for that can make MS worthwhile.
AMEX Starwood Preferred Guest
Chase Ink Plus
AMEX Business Gold
Chase Sapphire
Barclay Arrival Plus World Elite MC
Jan 20, 2015, 6:15 am
#957
Join Date: Dec 2014
Posts: 29
I loaded $1400 on my Redcard and yesterday asked for it to be deposited into my checking account rather than doing a bill pay directly to the CCC and its there this morning. Not even 12 hours later. I think people should go this route rather than bill pay.
Jan 20, 2015, 6:19 am
#958
Suspended
Join Date: Dec 2014
Posts: 8,460
Jan 20, 2015, 6:22 am
#959
Join Date: Jan 2014
Posts: 565
What one CAN do, vs what one SHOULD do, are often very different. This is one of those cases.
Jan 20, 2015, 7:12 am
#960
Join Date: Jan 2015
Posts: 13
I agree... it's significant.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
The card was a temporary card, loaded with a very small amount, and "purchased" by someone other than myself. So these temp cards are considered activated. This one was activated. The CSR was a telephone rep, not at a Target. I was trying to register the temp card to a permanent card. I tried repeatedly over the past few days. It wasn't working online, so I called. It was a definite no-go. That card cannot be registered to me, only to the person who bought it originally. I am not trying again with this particular card.
It doesn't who purchases the temp card, as long as its activated at register, anybody can register it online for a permanent card.