Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 21, 2015, 3:04 pm
#1022
Join Date: Jul 2004
Location: Lodi, CA
Posts: 592
Jan 21, 2015, 3:04 pm
#1023
Join Date: Jun 2011
Posts: 800
It resets the clock. But you have to wait for the permanent card to arrive to load the max of $5k.
Jan 21, 2015, 3:07 pm
#1024
Join Date: Jul 2014
Posts: 3,688
if you successfully close your BB, you can immediately register for the RedBird and wait for the permanent card. However, with reports that they aren't shipped quickly, it may be Feb before you receive it and load.
Jan 21, 2015, 3:25 pm
#1025
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Your BB account may have to "settle" any transactions in process before it will be "closed" sufficiently for Target. Otherwise every time you go to register the permanent, it will tell you that you stil have an active BB account. In my case, a billpay check hadn't been cashed and it held everything up for some days.
Jan 21, 2015, 3:37 pm
#1026
Join Date: Apr 2013
Posts: 10
i some redbirds online, does the temp card get deactivated and are the numbers different (4 digit security code on front)? could requesting a new card# cause issues because of the person who bought ssn vs the person who registered?
any sightings in SoCal? I know Hesperia and Victorville. Garden Grove on Harbor seems to be sold out, possible mistake since they checked stock and had -66, which to me sounds like an accidental shipment received 66 and inventory had 0. Or people activated stolen ones.
any sightings in SoCal? I know Hesperia and Victorville. Garden Grove on Harbor seems to be sold out, possible mistake since they checked stock and had -66, which to me sounds like an accidental shipment received 66 and inventory had 0. Or people activated stolen ones.
Jan 21, 2015, 4:04 pm
#1028
Join Date: Nov 2014
Location: NYC
Posts: 158
Originally Posted by trizic
Garden Grove on Harbor seems to be sold out, possible mistake since they checked stock and had -66, which to me sounds like an accidental shipment received 66 and inventory had 0. Or people activated stolen ones.
There are sufficiently many ways it could go wrong that I wouldn't trust that number. So maybe they're not sold out.
Jan 21, 2015, 4:26 pm
#1029
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
Works great in Virginia. Did you buy the card in NC and try to load it there? If so you may need to cancel that one and rebuy in Virginia. I've read that the cards bought in NC can't be loaded anywhere; they were faulty. Unfortunately Virginia has the $5 fee to buy. Good luck.
Jan 21, 2015, 4:51 pm
#1030
Join Date: Apr 2014
Posts: 121
When you buy the card only put $5 on it and wait until you get the perm card to actually load anything. My friend is going through this hassle and trying to get $500 back that vaporized...
Just be patient and everything will be fine..
Jan 21, 2015, 4:58 pm
#1032
Join Date: Aug 2013
Posts: 182
More NC (Raleigh in particular) Problems here.
Just got the redcard in from another source (ebay). Permanent card came and I was excited to use it. I tried loading at the North Hills, Grove Barton, and Brier Creek stores, all were no go. North hills told me the software doesnt support it. Grove Barton was rude and told me software didnt support it. Brier Creek tried, and it gave the dreaded "Return" message that all NC people are used to seeing. He said it looked like I was returning something.
He just swiped the card to initiate the load, is there a special way to initiate the loading ?
Has anyone in the Raleigh, NC area been successful in loading? (I am going to try Cary and some surrounding stores as well)
Just got the redcard in from another source (ebay). Permanent card came and I was excited to use it. I tried loading at the North Hills, Grove Barton, and Brier Creek stores, all were no go. North hills told me the software doesnt support it. Grove Barton was rude and told me software didnt support it. Brier Creek tried, and it gave the dreaded "Return" message that all NC people are used to seeing. He said it looked like I was returning something.
He just swiped the card to initiate the load, is there a special way to initiate the loading ?
Has anyone in the Raleigh, NC area been successful in loading? (I am going to try Cary and some surrounding stores as well)
Jan 21, 2015, 5:01 pm
#1033
Join Date: Apr 2014
Posts: 121
Just did my first $1k load (wanted to start small! without too much hassle!
I asked the CSR is she knew how to load, she then called a manager asking if they still did CC loads (hopefully that's not a bad omen of things to come!) the manager said ya no problem and explained how to do it although the CSR seemed to be a vet.
She did it, I tacked on some KIND bars (they got me on the impulse buy! hehe) so it came out to $1004. I swiped, then... DENIED!
I said "I know what's going on, betcha it'll get a fraud alert" so I stepped out of line and sat down.
Sure enough, I got a Citi text within a few seconds. I texted back saying yes, although I didn't get a response so I called up their automated system which said it was already cleared. Does Citi normally respond back with a clear?
So I went back in line to another CSR (original was offline), she didn't know how to do it but fortunately the lady that helped me out before came back and helped her out. Everything went through NO issues!
YEAH!!
The new CSR was even happy that she learned something so I'll definitely be visiting them quite often now!
without too much hassle!I asked the CSR is she knew how to load, she then called a manager asking if they still did CC loads (hopefully that's not a bad omen of things to come!) the manager said ya no problem and explained how to do it although the CSR seemed to be a vet.
She did it, I tacked on some KIND bars (they got me on the impulse buy! hehe) so it came out to $1004. I swiped, then... DENIED!
I said "I know what's going on, betcha it'll get a fraud alert" so I stepped out of line and sat down.
Sure enough, I got a Citi text within a few seconds. I texted back saying yes, although I didn't get a response so I called up their automated system which said it was already cleared. Does Citi normally respond back with a clear?
So I went back in line to another CSR (original was offline), she didn't know how to do it but fortunately the lady that helped me out before came back and helped her out. Everything went through NO issues!
YEAH!!
The new CSR was even happy that she learned something so I'll definitely be visiting them quite often now!
Jan 21, 2015, 5:28 pm
#1034
Join Date: Dec 2014
Location: VA
Posts: 147
Bought my temp card today. I'll be registering it in my brothers name since I still have and use BB. Wondering about registration info. Obviously I'll use his name and SSN, but any issue if I use my address and phone #? Just curious what they actually verify, if anyone knows?
Jan 21, 2015, 6:00 pm
#1035
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
Prepaid REDcard (Target) 2015
For you Colorado folks, I loaded $2450 on one Marriott Chase Visa with three different swipes, $1000 in Longmont, and $1450 in Glendale today. Both CSRs commented on how many people are doing this around here and there doesn't seem to be any concern around CC loading.
I had a fraud alert yesterday when I put $1000 on, but after replying to the text things worked out. I'm just doing $5k/month so I can pay bills that doesn't easily take CCs and get Marriott elite nights out of it. I am having problems getting my apartment office street address added as a payee (same street address but no apartment number) so I can send a rent check to them. Anyone else run into this? I've spent over an hour in 5 calls with the fraud department, but nobody has fixed it yet.
I had a fraud alert yesterday when I put $1000 on, but after replying to the text things worked out. I'm just doing $5k/month so I can pay bills that doesn't easily take CCs and get Marriott elite nights out of it. I am having problems getting my apartment office street address added as a payee (same street address but no apartment number) so I can send a rent check to them. Anyone else run into this? I've spent over an hour in 5 calls with the fraud department, but nobody has fixed it yet.