Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jun 22, 2015, 11:28 am
#8656
Join Date: Jun 2015
Location: USA
Posts: 139
After another successful load Saturday, I tried yesterday to load with 2 OneVanilla cards. After the service desk cashier swiped the RC and typed $1000 for the load amount, I told the cashier that the first card has $500 on it. This was when another cashier who had been hovering nearby swooped in and asked me for my ID, which I gave to her. She then asked for the card I was going to use, so I gave her the OV. She then told me that they won't accept GCs, only debit cards.
I pointed out that it was a debit card, and she replied it was a reloadable gift card. When I said it was not, she then told me that they can only accept debit cards with my name on it. I told her that I successfully loaded these type of cards only yesterday and she insisted they should not have and that it was store policy.
She is clearly one of those people who gets off on denying others. I'll try again today, but if it is indeed store policy, I'll have to frequent other Targets. I might file a complaint against her, anyway. Wanting to screw other people over doesn't make for a very good employee.
I pointed out that it was a debit card, and she replied it was a reloadable gift card. When I said it was not, she then told me that they can only accept debit cards with my name on it. I told her that I successfully loaded these type of cards only yesterday and she insisted they should not have and that it was store policy.
She is clearly one of those people who gets off on denying others. I'll try again today, but if it is indeed store policy, I'll have to frequent other Targets. I might file a complaint against her, anyway. Wanting to screw other people over doesn't make for a very good employee.
Last edited by dothemath; Jun 22, 2015 at 2:50 pm Reason: typo
Jun 22, 2015, 11:28 am
#8657
Join Date: May 2015
Posts: 284
Jun 22, 2015, 11:35 am
#8658
Join Date: May 2015
Posts: 284
Can we rename this the Redcard/newbie thread? It seems the past month has been nothing but:
- I successfully loaded a GC at Target today and this happened (proceed with superfluous story not needed that mimics umpteen other stories already told)
- How do I .............?
- My OV didn't work today. GCs dead?
- Couldn't load Redcard. Redcard dead?
Disagree. While tiresome at times; in the fast-evolving MS world, I believe daily confirmation that the system still works is of value. Particularly if someone was about to place a large GC order, for example.
Jun 22, 2015, 12:31 pm
#8659
Join Date: May 2005
Posts: 1,337
Says the 1-month Newb who probably hasn't read any blog sites or the full thread..... We don't need to hear everyone's play by play on successful GC loads. And if the Wiki doesn't cover something (which it covers 99%+), there is nothing a quick experiment at Target won't give you the answer to....
Jun 22, 2015, 12:49 pm
#8660
Join Date: Apr 2015
Location: Hopkinton, MA
Posts: 232
Says the 1-month Newb who probably hasn't read any blog sites or the full thread..... We don't need to hear everyone's play by play on successful GC loads. And if the Wiki doesn't cover something (which it covers 99%+), there is nothing a quick experiment at Target won't give you the answer to....
then: "yah, I tried to and was denied"
leading to: "my sister's friend's dad's bosses brother knows someone in target corp and they said that the whole thing is shut down on all debit cards worldwide as of last thursday".
One post: "I loaded a 500 VGC this morning" can shut down these rumors.
Jun 22, 2015, 12:49 pm
#8661
Join Date: May 2015
Posts: 284
Says the 1-month Newb who probably hasn't read any blog sites or the full thread..... We don't need to hear everyone's play by play on successful GC loads. And if the Wiki doesn't cover something (which it covers 99%+), there is nothing a quick experiment at Target won't give you the answer to....
Jun 22, 2015, 4:10 pm
#8663
Join Date: Mar 2015
Posts: 333
This is absolutely how I use this forum--to check on the most recent loading status right before I order AGCs. As long as I see one successful load, I feel good to go.
Jun 22, 2015, 5:21 pm
#8664
Join Date: Jan 2003
Location: California
Posts: 1,129
After another successful load Saturday, I tried yesterday to load with 2 OneVanilla cards. After the service desk cashier swiped the RC and typed $1000 for the load amount, I told the cashier that the first card has $500 on it. This was when another cashier who had been hovering nearby swooped in and asked me for my ID, which I gave to her. She then asked for the card I was going to use, so I gave her the OV. She then told me that they won't accept GCs, only debit cards.
I pointed out that it was a debit card, and she replied it was a reloadable gift card. When I said it was not, she then told me that they can only accept debit cards with my name on it. I told her that I successfully loaded these type of cards only yesterday and she insisted they should not have and that it was store policy.
She is clearly one of those people who gets off on denying others. I'll try again today, but if it is indeed store policy, I'll have to frequent other Targets. I might file a complaint against her, anyway. Wanting to screw other people over doesn't make for a very good employee.
I pointed out that it was a debit card, and she replied it was a reloadable gift card. When I said it was not, she then told me that they can only accept debit cards with my name on it. I told her that I successfully loaded these type of cards only yesterday and she insisted they should not have and that it was store policy.
She is clearly one of those people who gets off on denying others. I'll try again today, but if it is indeed store policy, I'll have to frequent other Targets. I might file a complaint against her, anyway. Wanting to screw other people over doesn't make for a very good employee.
You're acting like a noob and you've been doing MS for years.
Finally you are getting burned by like the rest of us. This is how it feels like when credit card bloggers are ruining the hobby. It just has taken years for it to happen in MS paradise called Wisconsin whereas many of us have suffered through this same event *hundreds* of times for over two years like in the SF Bay Area. You need to grow a thick skin.
I will tell you what happens in the months ahead... they will swipe your card for you and realize it's a gift card and you will get rejected over and over again. You'll feel like you're being treated like a criminal. Maybe it will happen slower in Wisconsin, but it progressively gets worse. If you complain, it will only accelerate the process. If you're doing MS as a job, it's time to start looking for a day job.
Jun 22, 2015, 6:21 pm
#8665
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Jun 22, 2015, 6:26 pm
#8666
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
Jun 22, 2015, 6:37 pm
#8667
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Even when it basically reinforces what's already known, as the OP says above, one post of good news disproves 20 negative posts.
Jun 22, 2015, 9:34 pm
#8670
Join Date: Feb 2015
Posts: 910
For people complaining there's no ground breaking news every day on this thread, guess what, that's good news! It means this thingy (Redbird) still works. This is not Google News, World edition after all.
I mean, personally, I'd rather read something more intriguing here; I know I can load all my 3 Redbirds without issues at any of my local Target stores and I could care less what others need to know (data points or Redbird knowledge in general) and what their local situation is in their area, but then I realize that this thread is not just for me
Indeed. Especially on the point about the sister's brother in law half-cousin who's boyfriend has an uncle that is cashier @ Target and read a particular memo about red birds falling out of the sky the 2nd Thursday of next month.
I mean, personally, I'd rather read something more intriguing here; I know I can load all my 3 Redbirds without issues at any of my local Target stores and I could care less what others need to know (data points or Redbird knowledge in general) and what their local situation is in their area, but then I realize that this thread is not just for me
They can dissipate the rumors "oh, I went to Target and the CSR said debits without your name can't be used"
then: "yah, I tried to and was denied"
leading to: "my sister's friend's dad's bosses brother knows someone in target corp and they said that the whole thing is shut down on all debit cards worldwide as of last thursday".
One post: "I loaded a 500 VGC this morning" can shut down these rumors.
then: "yah, I tried to and was denied"
leading to: "my sister's friend's dad's bosses brother knows someone in target corp and they said that the whole thing is shut down on all debit cards worldwide as of last thursday".
One post: "I loaded a 500 VGC this morning" can shut down these rumors.