May 29, 2014, 7:43 pm
Last edit by: prasha11
Does not work anymore, is dead..... what is the point to report 'not working'?
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
MO Purchases using OV @ WM
May 31, 2014, 3:37 pm
#361
Join Date: Dec 2013
Posts: 3,509
Yes it is wishful thinking but anytime a workaround is required that adds more complexity to the current situation to me is a deterrent. Of course if WM really wanted to ban the use of all DCs on BB/Serve loading they would have just hard coded it but then again it screws the BB/Serve customers who truly fund their BB/Serve accounts with their bank DCs. Besides there are folks out that have experienced issues where it still gets processed as 'credit' despite hitting the Cancel/Change Payment button so while it sounds straight forward it is just adding to another list of items we have to worry about.
May 31, 2014, 3:37 pm
#362
Join Date: May 2014
Posts: 571
Considering the sudden change in personal info gathering for Billpay and MOs, it's easy to think that the software changes were targeted at the use of prepaids, though perhaps not at MSers specifically. I mean, it's now as if I'm buying a case of cough syrup at CVS. They're worried about criminal activity (fraudsters in this case). I don't think Walmart management gives a whit if you're cycling money on and off your credit cards. But nonetheless, the changes ...
May 31, 2014, 3:39 pm
#363
Join Date: May 2014
Posts: 571
That process was on Billpay today. I didn't do a MO, though I did ask the woman about it in relation to personal and ID info.
May 31, 2014, 3:41 pm
#364
Join Date: May 2014
Posts: 47
Thanks to someone who suggested exploring other sources to get MO, I called a few stores, asked whether they sell MO and whether they took debit payment. Found 3 stores in my neighborhood that do, and tested one of them today. Pay for $1000 MO with 2x $500 OV and the fee with cash, clerk asked for my name to record the amount on a sheet on the clipboard, but didn't ask for ID or anything else.
May 31, 2014, 3:42 pm
#365
Join Date: May 2014
Posts: 571
People like us will press a lot of buttons before we're deterred. lol
May 31, 2014, 3:48 pm
#366
Formerly known as FTRox87
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
May 31, 2014, 4:15 pm
#367
Join Date: Mar 2012
Location: IL
Posts: 270
My local Walmarts have gone over to the new way of things. Change payment - debit - no cash - PIN worked easily for Billpay. However, as some have mentioned, the woman (who I trained to do Billpay and MOs) said that personal and ID information are required for all Billpay and MO purchases from now on. I used my passport in the hope that that info would be less useful to identity theives. I mean, really, they write all of your info in a big binder that's open on the back desk all the time! All of this for a $1000 Billpay! If they ever ask me for my SSN, I just won't be able to do it.
I suggest learning your CSRs and which ones are aware of the policy and which ones aren't, and adjust your transaction accordingly. Be flexible and don't be like the op and "need" the money that instant because that is where the train can come off the tracks.
Hopefully this is a one off, if you didn't go above 3k, and not a corporate policy shift.
I am not your lawyer, financial consultant, etc (basically above statements are my experience and could be completely wrong or I could be missing something) so think accordingly.
May 31, 2014, 4:15 pm
#368
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I'm at a WM right now, tried several GCs (Simon, OV, Metabank) and none are processing as debit even after change payment. I even tested out a $499.30 MO to see if I could do a $500 transaction. No go. I'm hoping it's this store only.
I'm gonna try my secondary place.
I'm gonna try my secondary place.
May 31, 2014, 4:17 pm
#369
Join Date: Mar 2012
Location: IL
Posts: 270
May 31, 2014, 4:21 pm
#370
Suspended
Join Date: Dec 2013
Posts: 632
My other Walmart with a money center was like that.
May 31, 2014, 4:21 pm
#371
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
May 31, 2014, 4:21 pm
#372
Join Date: May 2014
Posts: 571
You likely got a SARs. Policy is anything above 3k or "suspicious" activity. I give over my DL but refuse to give SS number, which they are ok with. It is a bunch if paperwork (writing down amounts of each item(s), mo serial numbers, etc) so it's not desirable to force them through it, especially if there is a line.
I suggest learning your CSRs and which ones are aware of the policy and which ones aren't, and adjust your transaction accordingly. Be flexible and don't be like the op and "need" the money that instant because that is where the train can come off the tracks.
Hopefully this is a one off, if you didn't go above 3k, and not a corporate policy shift.
I am not your lawyer, financial consultant, etc (basically above statements are my experience and could be completely wrong or I could be missing something) so think accordingly.
I suggest learning your CSRs and which ones are aware of the policy and which ones aren't, and adjust your transaction accordingly. Be flexible and don't be like the op and "need" the money that instant because that is where the train can come off the tracks.
Hopefully this is a one off, if you didn't go above 3k, and not a corporate policy shift.
I am not your lawyer, financial consultant, etc (basically above statements are my experience and could be completely wrong or I could be missing something) so think accordingly.
May 31, 2014, 4:47 pm
#373
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
That's not good. Any idea what the issue is? Did the other place work? Mine worked this morning if you're willing to drive to the Valley.
May 31, 2014, 4:50 pm
#374
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
May 31, 2014, 5:00 pm
#375
Join Date: Jan 2013
Posts: 98
You likely got a SARs. Policy is anything above 3k or "suspicious" activity. I give over my DL but refuse to give SS number, which they are ok with. It is a bunch if paperwork (writing down amounts of each item(s), mo serial numbers, etc) so it's not desirable to force them through it, especially if there is a line.
I suggest learning your CSRs and which ones are aware of the policy and which ones aren't, and adjust your transaction accordingly. Be flexible and don't be like the op and "need" the money that instant because that is where the train can come off the tracks.
Hopefully this is a one off, if you didn't go above 3k, and not a corporate policy shift.
I am not your lawyer, financial consultant, etc (basically above statements are my experience and could be completely wrong or I could be missing something) so think accordingly.
I suggest learning your CSRs and which ones are aware of the policy and which ones aren't, and adjust your transaction accordingly. Be flexible and don't be like the op and "need" the money that instant because that is where the train can come off the tracks.
Hopefully this is a one off, if you didn't go above 3k, and not a corporate policy shift.
I am not your lawyer, financial consultant, etc (basically above statements are my experience and could be completely wrong or I could be missing something) so think accordingly.