Kroger Master Thread
#1111




Join Date: Sep 2015
Programs: United 1K, Marriott Titanium, Hilton Diamond
Posts: 125
These were up by the register, but I'll look next time in this store, thanks.
#1112
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
@ one of our Ralphs the cashier punched my DL# into the register the other day. Seems like they're enforcing the limit now. Don't care though as I never buy more than $500 at a time.
#1113
Join Date: May 2014
Posts: 12
Data point - Central KY - VGCs cash / debit only
Went into my regular store today and was told cash / debit only for all VGCs. I asked to see the new policy and the store couldn't produce. However, CS got on the phone with the area manager (manages most of central KY), but I wasn't able to stay long enough to find out answer. Advised store I would return tomorrow to see the new policy.
I'm not too concerned at this point as CS told me they recently sold an individual $3,000 in GCs with a CC (I'm assuming there were fraud issues from the tone of the conversation). Isn't that against the policy anyway? Max is $2,000 including fees with cc as pymt. method. This could be a knee-jerk reaction to a highly visible issue in my area or it may be yet another misinterpretation of the existing policy. I'll report back and let you know what I find out. Anyone else have any data points?
I'm not too concerned at this point as CS told me they recently sold an individual $3,000 in GCs with a CC (I'm assuming there were fraud issues from the tone of the conversation). Isn't that against the policy anyway? Max is $2,000 including fees with cc as pymt. method. This could be a knee-jerk reaction to a highly visible issue in my area or it may be yet another misinterpretation of the existing policy. I'll report back and let you know what I find out. Anyone else have any data points?
#1114
Join Date: May 2014
Posts: 191
Went into my regular store today and was told cash / debit only for all VGCs. I asked to see the new policy and the store couldn't produce. However, CS got on the phone with the area manager (manages most of central KY), but I wasn't able to stay long enough to find out answer. Advised store I would return tomorrow to see the new policy.
I'm not too concerned at this point as CS told me they recently sold an individual $3,000 in GCs with a CC (I'm assuming there were fraud issues from the tone of the conversation). Isn't that against the policy anyway? Max is $2,000 including fees with cc as pymt. method. This could be a knee-jerk reaction to a highly visible issue in my area or it may be yet another misinterpretation of the existing policy. I'll report back and let you know what I find out. Anyone else have any data points?
I'm not too concerned at this point as CS told me they recently sold an individual $3,000 in GCs with a CC (I'm assuming there were fraud issues from the tone of the conversation). Isn't that against the policy anyway? Max is $2,000 including fees with cc as pymt. method. This could be a knee-jerk reaction to a highly visible issue in my area or it may be yet another misinterpretation of the existing policy. I'll report back and let you know what I find out. Anyone else have any data points?
#1115
Join Date: Oct 2015
Posts: 23
I am not sure what you guys are doin to get money orders or literally anything done at the service desk from using a VGC at Kroger, but the systems are hard coded in columbus OH to reject them. Neither of the Cashiers at both the Kroger's I tried knew that i was using a VGC. The system is what denied it.
#1116
Join Date: May 2014
Posts: 12
I go at different hours during the day and after SD closes so I don't have a regular cashier. However, one person did recognize me as having come in before. They said the directive came from the regional office and were on the phone with them trying to produce the new policy in writing so I could see it. I didn't get a chance to return to the store yet (see previous post), but will report back next week on what happens.
#1117


Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,549
I go at different hours during the day and after SD closes so I don't have a regular cashier. However, one person did recognize me as having come in before. They said the directive came from the regional office and were on the phone with them trying to produce the new policy in writing so I could see it. I didn't get a chance to return to the store yet (see previous post), but will report back next week on what happens.
#1118
Join Date: Feb 2015
Posts: 119
4x Fuel Points on gift cards runs is back from November 18 through December 8.
Last edited by David_; Nov 3, 2015 at 9:31 am
#1123




Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,686
New experience today. One kroger turned on Chip terminals. And, there's no more DL check. Clerk said something about Kroger would track it based on CC number. Could be good, could be bad...

