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-   -   BB BP not working? (https://www.flyertalk.com/forum/manufactured-spending/1557214-bb-bp-not-working.html)

goblue77 Mar 14, 2014 9:57 pm


Originally Posted by thorax (Post 22526907)
It's probably related to all the bill pay screw ups recently. Did you try removing and readding the payee?

this.

elcraig Mar 14, 2014 9:57 pm


Originally Posted by thorax (Post 22526907)
It's probably related to all the bill pay screw ups recently. Did you try removing and readding the payee?

No, I didn't. That's a good idea. I'll try that in the morning.

rossrr Mar 14, 2014 10:10 pm

I had issues setting up my student loan payments, but I finally found the correct zip code from the loan company and everything has been smooth!

I feel the speculation you mention in the title is a little dramatic, don't you think? There have been BP issues for the past few weeks as discussed in other threads.

elcraig Mar 14, 2014 10:32 pm


Originally Posted by rossrr (Post 22526972)
I had issues setting up my student loan payments, but I finally found the correct zip code from the loan company and everything has been smooth!

I feel the speculation you mention in the title is a little dramatic, don't you think? There have been BP issues for the past few weeks as discussed in other threads.

Little dramatic,maybe. But then again, I had the mechanical problem, called Bluebird and two different employees gave me the same line--no more p.o. Boxes for remittance addresses. For me, that makes Bluebird useless.

ericdabbs Mar 15, 2014 12:01 am


Originally Posted by elcraig (Post 22527030)
Little dramatic,maybe. But then again, I had the mechanical problem, called Bluebird and two different employees gave me the same line--no more p.o. Boxes for remittance addresses. For me, that makes Bluebird useless.

Yes the title is more than a little dramatic. I think maybe next time you should confirm with the CSR first before creating this fear mongering thread. You could have reworded the thread title to be: "Does BB have issues accepting student loans?" or "Does BB have issues with accepting PO Boxes for Payees?"...any of those are better than "BB getting out of the bill payment business".

LIH Prem Mar 15, 2014 2:02 am

In all the cases of bp going to the wrong payee, the payments are going to the bb accountholders accounts, right? In other words, you scheduled a payment to your chase cc account, but it went to your citibank cc account, but still your account?

Did anybody have any payment go to somebody else's account?

If there's only one payee, there's no issues with bill pay?

Bill pay seems to be down at the moment, it says "technical difficulties".

-David

mfFrom35K Mar 15, 2014 8:03 am


Originally Posted by LIH Prem (Post 22527544)
In all the cases of bp going to the wrong payee, the payments are going to the bb accountholders accounts, right? In other words, you scheduled a payment to your chase cc account, but it went to your citibank cc account, but still your account?

Did anybody have any payment go to somebody else's account?

If there's only one payee, there's no issues with bill pay?

Bill pay seems to be down at the moment, it says "technical difficulties".

-David

All of my mistake payments went to another account of mine. However, there is a post in this thread back on or about March 5, 6 or 7 where someone indicated a payment went to someone else's account. I only remember a single post to that effect.

Update: See post 55 on March 5 for a report of a payment going to someone else's account.

Corridor! Mar 15, 2014 8:58 am

This has been going on for months. Try removing the . After the P and the O. I have also been able to remove the word box and just use PO.

Hope that helps.

houstonmama Mar 15, 2014 8:16 pm

The payment that was scheduled on March 8 still has not shown up on my Barclays card. It hasn't shown up on any of my other cards either. Talked to BB and they said payments have been delayed :confused:. My options are to wait and see if it miraculously shows up or file a dispute. Takes up to 45 days... Is there any way I can speak to someone in the US? Yes, I know its a long shot but thought I'd ask.

Seems like most others located their money...has anybody had to file a dispute?

WatchTimes Mar 16, 2014 10:55 am

BlueBird not working for BP now...
Getting the Technical Difficulties page.....

Tried via Website and IPhone app with no luck on either.

Anyone else having trouble?

agapeflyer Mar 16, 2014 5:17 pm

Use Smart Phone App to pay with Bluebird
 
I had the same problem 5 days ago. I just used my iPhone App to pay with Bluebird - no problem.

For some reason, the iPhone App is more stable and easier to use than the web site - go figure. Set up pay accounts with the web site, pay with the App.

DaveInLA Mar 16, 2014 7:57 pm

When I log in to BB, all options are gone now. No option for BP, add funds, subaccounts, not even the log out button. Nothing at all. YOu guys getting the same thing?

Wonko Mar 16, 2014 8:19 pm

Relax. BB is the most effed up site I've seen in a long, long time but it's because the maintenance appears to have been contracted out to the lowest bidder... probably Deloitte & Touche. :D It all works out eventually.

ericdabbs Mar 16, 2014 8:21 pm


Originally Posted by DaveInLA (Post 22536107)
When I log in to BB, all options are gone now. No option for BP, add funds, subaccounts, not even the log out button. Nothing at all. YOu guys getting the same thing?

yeahh.....its just you.

wcj Mar 16, 2014 10:00 pm


Originally Posted by DaveInLA (Post 22536107)
When I log in to BB, all options are gone now. No option for BP, add funds, subaccounts, not even the log out button. Nothing at all. YOu guys getting the same thing?

Using an Ipad2? If so, click immediately to the right of the available balance and it will give you a drop down menu. On my computer at work, there is some type of symbol in that spot, but on the ipad2, it's just a blank spot. Just another IT enhancement from one of the upgrades....


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