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Originally Posted by Cbass98
(Post 23171910)
Yeah this was a typo. I used to have to call (May and ealier), but I thought I'd give it a couple of days in June and they magically moved it to the monthly payment.
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Originally Posted by payeco
(Post 23173289)
They haven't been automatically perma-blocking accounts for simply going over 4 payments so your experience isn't new or unique. Only people that were abusing by using multiple accounts to get around the 4 payment limit seem to be perm-blocked.
Hmm, when I had a block I was using two evolve accounts to pay the same bill, but they told me it was being blocked because i paid more than 4 times (not an auto generated email either). |
Originally Posted by redtop
(Post 23167994)
Could you give a little more specifics as to how you got your restrictions lifted? Was the front-level CSR able to unblock your account for you? I pleaded very politely pretty extensively with the CSR and they would not budge, said it was out of their hands, was company policy, etc. They did vaguely mention that they would inquire to double check the policy did not allow any way to unblock the account.
I made it very clear, very politely, that I was very happy to abide by their rules now that I was aware of them, but that I honestly was not aware of the restriction on multiple accounts before I made the payments. It's definitely worth it me trying to call back, but I'm wondering what I could say that would be more effective. |
Originally Posted by glocklt4
(Post 23175060)
Hmm, when I had a block I was using two evolve accounts to pay the same bill, but they told me it was being blocked because i paid more than 4 times (not an auto generated email either).
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Originally Posted by payeco
(Post 23175454)
What were you paying and how many payments were you making?
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any way to verify the recipient?
one thing that's held me back from trying evolve is that it seems only to allow you to search specifically by name, and does not give you any other information about the recipient.
at the very least, i'd at least like to know the billing address for the recipient, to ensure that my payment is going to the right place. i suppose i could try a $1 payment to verify, but that seems like a waste. i have two accounts i'd like to try with evolve. but i get three matches with the first account, and the second account regrettably has the same name as a debt collector. |
If you aren't willing to try $1 as a test, then this is too much work for you.
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Could someone using Navy FCU as a biller please PM me? Thanks.
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Originally Posted by crabbing
(Post 23179570)
at the very least, i'd at least like to know the billing address for the recipient, to ensure that my payment is going to the right place. i suppose i could try a $1 payment to verify, but that seems like a waste.
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Originally Posted by heyeaglefn
(Post 23179787)
If you aren't willing to try $1 as a test, then this is too much work for you.
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Originally Posted by Wisemas
(Post 23168387)
It wasn't successful because my account was suspended until July 1st secondarily to too many payments in June. The account had not been reactivated when I attempted the bill pay on 7/2/14 for some reason. The CSR reactivated my account and my Staples Visa Gift Card went through without a hitch. I'll let you know in 2 days if I can make payments with the Simon Gift Card when the funds are back. I'm not buying more until I'm assured an easy way to liquidate them.
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Originally Posted by heyeaglefn
(Post 23179787)
If you aren't willing to try $1 as a test, then this is too much work for you.
I chose the correct company and entered the account number, which was accepted. The test payment cleared 3 days later, so I made 14 x $200 payments over 3 days. This was May 29 before the 4 payment rule. Despite the 'green light' on Evolve that the payments cleared, my invoice from the company did not show that the payments were made. I have been trying to get back my $2800 since early June. I'm pretty po'd by now, as you can imagine. |
Recently, I have received the same "CH11" error (card info not recognized or incorrect) whenever I try and pay a bill. I am using my TD Go debit. Anyone else having this problem?
EDIT: NVM, I think this has to do with the fact that I hit my weekly 2K spend limit on TD Go. |
Originally Posted by Jetpuffed
(Post 23183485)
The system can fail, even if the $1 test is passed.
I chose the correct company and entered the account number, which was accepted. The test payment cleared 3 days later, so I made 14 x $200 payments over 3 days. This was May 29 before the 4 payment rule. Despite the 'green light' on Evolve that the payments cleared, my invoice from the company did not show that the payments were made. I have been trying to get back my $2800 since early June. I'm pretty po'd by now, as you can imagine. |
Originally Posted by josephstern
(Post 23184742)
I would say the test isn't complete until credit shows at the biller. Sounds like your $1 never showed.
Evolve sent the payment to a different division of the company, and as we all know, those divisions don't talk to each other. I would think it would be easy for Evolve to reverse the transaction, but they can't or won't. So I call every 3 days and escalate to an impotent supervisor. I'm sticking with Bluebird. |
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