Could you give a little more specifics as to how you got your restrictions lifted? Was the front-level CSR able to unblock your account for you? I pleaded very politely pretty extensively with the CSR and they would not budge, said it was out of their hands, was company policy, etc. They did vaguely mention that they would inquire to double check the policy did not allow any way to unblock the account.

I made it very clear, very politely, that I was very happy to abide by their rules now that I was aware of them, but that I honestly was not aware of the restriction on multiple accounts before I made the payments.

It's definitely worth it me trying to call back, but I'm wondering what I could say that would be more effective.

Is this a typo in the Wiki: "US Bank - made 4 payments in June; after a couple of days, payments applied to principal w/o a call". I think that's supposed to say applied to regular payment w/o a call

Yes I receive lots of replies. Sometimes they go as far as to ask me for copies of the bills, which I always supply. I think they ask for this just to make it look like they're doing something. Because nothing ever gets added anymore. I have all but given up.

Mine from July 1 just dropped off today, so 8 calendar days. It wasn't a simon though, just vanilla

I called both Evolve and Simon. Evolve won't help and Simon said it takes 8 calendar days as well, so the funds should be back on the card by the 11th. Thanks. I guess a little bit of frustration is worth it for "almost free" travel.

Why wasn't it successful? Was it the SGC or issues with the payee?
From evolves homepage - "Pay with cash, Visa and MasterCard debit cards, and pre-paid cards. Read more about cash payments Here."

It wasn't successful because my account was suspended until July 1st secondarily to too many payments in June. The account had not been reactivated when I attempted the bill pay on 7/2/14 for some reason. The CSR reactivated my account and my Staples Visa Gift Card went through without a hitch. I'll let you know in 2 days if I can make payments with the Simon Gift Card when the funds are back. I'm not buying more until I'm assured an easy way to liquidate them.

@redtop - that sounds really draconian. 2 payments on 2 accounts since that is still only 4 only.

I don't know if I was lucky but I made 4 payments(me/spouse) to my mortgage and didn't get any emails/shutdowns. Payments posted on Monday(July 7).

Will try to make 1 payment each on Saturday/Sunday for next month.

Payments using what?

Yeah this was a typo. I used to have to call (May and ealier), but I thought I'd give it a couple of days in June and they magically moved it to the monthly payment.

"draconian" is precisely one of the words I used with the evolve CSR.

I suspect the problem was that I made the four payments on the same day, and that the total of the four payments was > $1000, the daily limit per account.

Anyway, I'll try calling back again sometime and will report back if I get any flexibility on their end.

Good news. I unfortunately almost made a mistake and paid one of our auto loans for the 5th time this month (thought that it was our other auto loan that I typed a $ amount into). When it went to submitting it said it failed with "Your payment to this Account cannot be completed at this time. You may have exceeded the total number of payments to this account for this month. You should be able to make additional payments next month".

So FINALLY they stopped the complete non-sense of blocking people's accounts for going over their limit as opposed to just throwing an error.

THANK YOU Evolve!

p.s. Now don't send me an email later blocking this account still!!! ha

what else, VGC's

They haven't been automatically perma-blocking accounts for simply going over 4 payments so your experience isn't new or unique. Only people that were abusing by using multiple accounts to get around the 4 payment limit seem to be perm-blocked.

Now if only they could get their .... together and not put a hold your card if the payment fails I think people would be a lot happier. Accidentally make a 5th payment or make 2 payments of the same amount too close together? Congratulations on your 8 day hold on whatever your payment amount was. It's pretty ridiculous. :td: