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PIN available now for Visa/MC prepaid debit cards(2013-2016).

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Old Jun 22, 2013, 10:42 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ChrisFlyer66
There is a new thread for 2017: http://www.flyertalk.com/forum/manufactured-spending/1819569-pin-available-now-visa-mc-prepaid-debit-cards-2017-a.html

Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.


Setting PINS
  • MetaBank VISA or Sunrise VISA -use the last four digits of the card number (or to set personal PIN call 888-524-1283)
  • US Bank VISA and Mastercard - Newer cards come with a PIN printed on cardstock inside the package. To set/reset PIN, call 866-952-5653. One person reports: VISA that has pre-set PIN locks PIN on first use if not previously reset; always call to set PIN before use. If you forget to reset the pin and you can't unload the funds to your BB, call the toll free # and ask rep. to "reset" the card and they will do some magic and you should then be able to unload the funds at WM.
  • Vanilla VISA and OneVanilla(not MyVanilla, etc) - selection of 4 digits on the first transaction becomes the PIN

At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:

Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.

New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen

When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.

As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.


Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.

DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.

HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
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PIN available now for Visa/MC prepaid debit cards(2013-2016).

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Old Nov 17, 2014, 11:45 pm
  #3991  
 
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Before I incorporate (now archaic) CC-->US Bank MC--> Kate using family BBs into my $12k AS Visa (which will be mainly driven by MY Redbird)...

Can you still load US Bank Variable Load Visa/MCs to BB using Kate?

Just saw a post about a (fixed load) US Bank MC not working.

Thx!
tigerhunt2011 is offline  
Old Nov 18, 2014, 9:49 pm
  #3992  
 
Join Date: Jun 2011
Posts: 692
Got debit not approved on 5 Metas tonight at my usual Kate. Didn't hit load limit on my Serve card for the month yet.

Is something up?
compddd is offline  
Old Nov 21, 2014, 10:04 am
  #3993  
 
Join Date: Apr 2013
Posts: 69
Originally Posted by compddd
Got debit not approved on 5 Metas tonight at my usual Kate. Didn't hit load limit on my Serve card for the month yet.

Is something up?
Got this on a Sunrise VGC.
AdamAlias is offline  
Old Nov 21, 2014, 10:12 am
  #3994  
 
Join Date: Jun 2014
Location: Gulf Coast of FL
Posts: 115
I had one card that wouldn't go through no matter what. I checked the PIN, balance, etc. Was about to dump it into an Amazon gift card when suddenly on Wednesday I tried again on a whim. It worked.

There is no moral, just more scratching of the head.
nittanylion1 is offline  
Old Dec 5, 2014, 10:42 am
  #3995  
 
Join Date: Dec 2014
Posts: 7
Is there a list of gift cards that are loadable into Walmart BB?

From wiki here is what I found to be working:
Metabank - Visa / MC
Sunrise - VISA
US Bank Visa / MC

Will not work:
Vanilla Visa
OneVannila
MyVannila
------------
My experience is I have loaded US Bank Visa successfully many times. I have a failed attempt on US Bank Mastercard (at the counter). Should I try it in Moneycenter?

I have relocated to PA where there is only KARNS, GIANT. I can't see US BANK visa cards here in this area. Any help?

My requirement, I need to spend $5000 in next 10 days. I already have BB acount, got the Citi AA card (50k miles for $5000).

Please help!
ft2014 is offline  
Old Dec 6, 2014, 11:49 am
  #3996  
 
Join Date: Nov 2014
Posts: 6
I don't know if this should be in this thread or in the serve thread, but I have been having massive issues unloading my 2 VGC's (US Bank issued). I tried unloading at WM to Serve, but I kept getting "Debit not available appr. code = 38". I went online and saw both have $500 on it. Then I updated the pin number to make sure there wasn't going to be anymore errors. I tried to unload again today at multiple walmarts and kept getting the "Debit not available appr. code = 38. This happened both for kate and cashier.

I then made a test purchase at a self-checkout kiosk and it would keep saying "tender not authorized". I attempted to use it as credit and it kept getting declined. The woman who was overseeing that had to do a manual override of credit for the purchase to occur.

I then went to my local grocer and attempted to do a money order, but every time I swiped, it prompted a "tender not authorized".

I called customer service about this and they kept saying that I was putting in the pin wrong and that some gift cards just don't work as debit (sigh). I doubt that the pin number was wrong since usually I would get a message saying that the pin is wrong when I make purchases.

It's getting very frustrating - even if I wanted to use the cards as credit I still get declined unless I get an override. If I am unable to unload these it will just be a hassle to spend this money normally. Has anyone else come across this issue? I have used US Bank issue cards but haven't run into this problem.

Last edited by nopunoffended; Dec 6, 2014 at 11:55 am
nopunoffended is offline  
Old Dec 6, 2014, 12:43 pm
  #3997  
 
Join Date: Oct 2014
Posts: 103
Originally Posted by nopunoffended
I don't know if this should be in this thread or in the serve thread, but I have been having massive issues unloading my 2 VGC's (US Bank issued). I tried unloading at WM to Serve, but I kept getting "Debit not available appr. code = 38". I went online and saw both have $500 on it. Then I updated the pin number to make sure there wasn't going to be anymore errors. I tried to unload again today at multiple walmarts and kept getting the "Debit not available appr. code = 38. This happened both for kate and cashier.

I then made a test purchase at a self-checkout kiosk and it would keep saying "tender not authorized". I attempted to use it as credit and it kept getting declined. The woman who was overseeing that had to do a manual override of credit for the purchase to occur.

I then went to my local grocer and attempted to do a money order, but every time I swiped, it prompted a "tender not authorized".

I called customer service about this and they kept saying that I was putting in the pin wrong and that some gift cards just don't work as debit (sigh). I doubt that the pin number was wrong since usually I would get a message saying that the pin is wrong when I make purchases.

It's getting very frustrating - even if I wanted to use the cards as credit I still get declined unless I get an override. If I am unable to unload these it will just be a hassle to spend this money normally. Has anyone else come across this issue? I have used US Bank issue cards but haven't run into this problem.
Had a similar issue yesterday at my usual WM. Tried to load $500 using US Bank Mastercard GC - kept going straight to credit at the terminal, no option / opportunity to change payment type. Tried 2 different registers and got neither to work. Drove 20 minutes to the next WM I use later last night, initially terminal was doing the same thing to me - not accepting the GC as debit, not letting me switch payment type, etc.

Then something weird happened as I was thanking the cashier for helping me, and was about to walk out - she asked me if I could cancel the transaction on MY screen since it was still in some weird "pending mode" after it was declined as CC. I hit cancel, and THEN the change payment menu came up. I saw my opportunity, hit Debit and entered PIN - Poof! success.

This is different than I've usually experienced for the MC GC workaround - the yellow key didn't let me change payments right after swiping, but after my "CC" was declined, I hit cancel on the customer terminal and it sent me to the payment option screen.

Anyone else seen anything like this? I think I'll stick to VGC from now on, they've always worked flawlessly for me.
Thefirst is offline  
Old Dec 6, 2014, 2:13 pm
  #3998  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,562
Originally Posted by nopunoffended
I don't know if this should be in this thread or in the serve thread, but I have been having massive issues unloading my 2 VGC's (US Bank issued). I tried unloading at WM to Serve, but I kept getting "Debit not available appr. code = 38". I went online and saw both have $500 on it. Then I updated the pin number to make sure there wasn't going to be anymore errors. I tried to unload again today at multiple walmarts and kept getting the "Debit not available appr. code = 38. This happened both for kate and cashier.

I then made a test purchase at a self-checkout kiosk and it would keep saying "tender not authorized". I attempted to use it as credit and it kept getting declined. The woman who was overseeing that had to do a manual override of credit for the purchase to occur.

I then went to my local grocer and attempted to do a money order, but every time I swiped, it prompted a "tender not authorized".

I called customer service about this and they kept saying that I was putting in the pin wrong and that some gift cards just don't work as debit (sigh). I doubt that the pin number was wrong since usually I would get a message saying that the pin is wrong when I make purchases.

It's getting very frustrating - even if I wanted to use the cards as credit I still get declined unless I get an override. If I am unable to unload these it will just be a hassle to spend this money normally. Has anyone else come across this issue? I have used US Bank issue cards but haven't run into this problem.
Code 38 = PIN tries limit exceeded

You may have to call to get the lock undone

http://www.ozcart.com.au/bank-respon...explained.html
https://stats.slimcd.com/documentati...Codes_full.htm
jasonvr is offline  
Old Dec 6, 2014, 6:01 pm
  #3999  
 
Join Date: Nov 2014
Posts: 6
Originally Posted by jasonvr
Code 38 = PIN tries limit exceeded

You may have to call to get the lock undone
Thanks! I called customer service and asked them to unlock the pin, but they said they were unable to do that. She initially said yes, but then it seemed like once it was locked, there was no way to override it.

It's kind of annoying since I only used the card once to load up serve and it gave me that error. I didn't even use the 2nd card and that happened. They said for me to change my pin to see if it will unlock (did that yesterday). If it doesn't, I'll have to run it as credit moving forward

I wonder if anyone else has ran into this. I'm sure I can just use the cards to buy new gift cards somewhere else, but I can't think of anything else to try (already max loaded my serve cc for the month) outside of using it for normal spend. Any tips if anyone has been in this situation before?
nopunoffended is offline  
Old Dec 7, 2014, 4:30 am
  #4000  
 
Join Date: Oct 2003
Location: Braunschweig, Germany and Beaverton,OR, USA
Programs: Herz PC, Gold Starwood, Platinum Holiday Inn
Posts: 277
Can you do split transactions at the KATE ATM for money order ? If so how
thanks
JR
juergenritz is offline  
Old Dec 7, 2014, 6:33 am
  #4001  
 
Join Date: Mar 2013
Location: PHL based
Programs: USAir, UA, AA, BA, Hyatt, HHonors, SPG, Marriott, IHG
Posts: 356
Originally Posted by juergenritz
Can you do split transactions at the KATE ATM for money order ? If so how
thanks
JR
No
jiffyjiff is offline  
Old Dec 19, 2014, 6:41 pm
  #4002  
 
Join Date: Sep 2014
Posts: 202
Another Data Point:
Went to Wally tonight to load $200 from the OfficeMax Promo on BB. Tried the USBMC first. No go, did the exact steps in canceling(old POS) got to the ATM/Debit, no cashback, typed in correct PIN (called to verify with CSR beforehand) and came to a long authorization in progress, finally cancelled out. Once I got the time out. I had had a $200 Meta Visa. Went through with no issues! Argh!! I really didn't want to buy the MCs but it's all they had left at OM. Any advice except keep trying? No Kate was available since it's always closed.
bargainhunter3 is offline  
Old Dec 19, 2014, 6:52 pm
  #4003  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by nopunoffended
I wonder if anyone else has ran into this. I'm sure I can just use the cards to buy new gift cards somewhere else, but I can't think of anything else to try (already max loaded my serve cc for the month) outside of using it for normal spend. Any tips if anyone has been in this situation before?
In my experience if the PIN is locked on a USB card your only choice is to clear out at a credit or pinless debit. Neither CS nor resetting the pin helps.
36902BRF is online now  
Old Dec 24, 2014, 8:13 am
  #4004  
 
Join Date: Oct 2014
Posts: 77
With VISA Savings Edge going away at Staples and Chase Freedom offering 5% at grocery stores for 1Q 2015, just wanting some verification that VGC's offered at grocers do indeed work for loading at WM via Kate or cashier (will only do this for the $1,500 quarter max, of course). I got so accustomed to buying $200 VGC's at Staples over the past (issued by Metabank), that I lost track of whether the VGC's offered at grocers would qualify. They're non-Vanilla VGC's offered by US Bank that have the option to be assigned a value up to $500, which would save quite a bit on the VGC card fee (when compared to what I was paying per $200 card at Staples).
Dizcards is offline  
Old Dec 24, 2014, 8:26 am
  #4005  
 
Join Date: Jul 2009
Location: ORD
Programs: American Airlines EXP, Marriott Titanium, Hyatt Globalist
Posts: 410
Originally Posted by Dizcards
With VISA Savings Edge going away at Staples and Chase Freedom offering 5% at grocery stores for 1Q 2015, just wanting some verification that VGC's offered at grocers do indeed work for loading at WM via Kate or cashier (will only do this for the $1,500 quarter max, of course). I got so accustomed to buying $200 VGC's at Staples over the past (issued by Metabank), that I lost track of whether the VGC's offered at grocers would qualify. They're non-Vanilla VGC's offered by US Bank that have the option to be assigned a value up to $500, which would save quite a bit on the VGC card fee (when compared to what I was paying per $200 card at Staples).
You can get Metabank variable load cards in some grocery stores - in fact, all my Bluebird loads this month have been via grocery store purchased $500 metabank vgcs (since I am trying to use up my American Express Everyday Preferred grocery allowance of $6000 annually that gives a higher bonus rate).
tomsam is offline  


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