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-   -   My Vanilla debit (https://www.flyertalk.com/forum/manufactured-spending/1422892-my-vanilla-debit.html)

Happy Nov 5, 2013 2:59 pm


Originally Posted by TheChallenge (Post 21731995)
Yeah, I've been trying that. My problem is more I live in the SW, so the summer 120 degree weather nukes them between walking to my car and the hot car ride home.

If you leave them out in the car that would do it. Happened to me even in South Florida.

Keep them in your pocket or whatever until you come home.

Happy Nov 5, 2013 3:05 pm


Originally Posted by prasha11 (Post 21731974)
Loaded My Vanilla debit card $1000.00 have a new balance of $3560 yesterday but CA at citi was denied today and I cannot log in to check the status on my account...(I have been using MVD for about 8 months)
Seems like a shut down?
What is the best way to get my $3500 out?

Dont you check your account status before you set out to CA?

Always always check your account status first before you do anything - load, or unload.

Call MVD they would tell you what are needed from you (fax in ID proof docs). Enough of folks have gone thru this earlier this year. Mechanism to let you get your money back varies but the majority has their accounts re-activated to allow them to unload in 48 hours.

rdover1 Nov 5, 2013 4:22 pm


Originally Posted by Happy (Post 21733693)
Dont you check your account status before you set out to CA?

Always always check your account status first before you do anything - load, or unload.

Call MVD they would tell you what are needed from you (fax in ID proof docs). Enough of folks have gone thru this earlier this year. Mechanism to let you get your money back varies but the majority has their accounts re-activated to allow them to unload in 48 hours.

My method for this is that you can register MVD with Mint. I login to Mint, it updates all accounts incl. MVD. If that works I know that the account is still alive.

Both my prior cards were shutdown this way. Just call, get it activated for 48hrs, during which you can actually load and unload up to $7.5k (although they'll tell you can only unload).

prasha11 Nov 5, 2013 8:15 pm


Originally Posted by Happy (Post 21733693)
Dont you check your account status before you set out to CA?

Always always check your account status first before you do anything - load, or unload.

Call MVD they would tell you what are needed from you (fax in ID proof docs). Enough of folks have gone thru this earlier this year. Mechanism to let you get your money back varies but the majority has their accounts re-activated to allow them to unload in 48 hours.


Originally Posted by rdover1 (Post 21734191)
My method for this is that you can register MVD with Mint. I login to Mint, it updates all accounts incl. MVD. If that works I know that the account is still alive.

Both my prior cards were shutdown this way. Just call, get it activated for 48hrs, during which you can actually load and unload up to $7.5k (although they'll tell you can only unload).

Yes, I checked the balance last night after the load.

Now, they want the receipts and Dr. L/c copy for log in reset. Not sure if its temp hold or shut down.

I am tired of this MS. I feel life is more than taking care of such silly things....I felt like telling just close my account and send me my check, then I thought I may be put on a no-fly-list!;)

craz Nov 6, 2013 5:33 am


Originally Posted by prasha11 (Post 21735236)
Yes, I checked the balance last night after the load.

Now, they want the receipts and Dr. L/c copy for log in reset. Not sure if its temp hold or shut down.

I am tired of this MS. I feel life is more than taking care of such silly things....I felt like telling just close my account and send me my check, then I thought I may be put on a no-fly-list!;)

they will charge you $9.95 if you want a check. Best just let them open yur acct for 48 hrs to withdrew it all. Do 1 CA for the amount less $1.95 to pay the MVD CA fee that you leave on the MVD

Do leave the $1.95 you never know when you may want to open another acct and dont want the $1.95 to end up being the knife in your back

groundhog Nov 6, 2013 9:01 am


Originally Posted by rdover1 (Post 21734191)
My method for this is that you can register MVD with Mint. I login to Mint, it updates all accounts incl. MVD. If that works I know that the account is still alive.

Both my prior cards were shutdown this way. Just call, get it activated for 48hrs, during which you can actually load and unload up to $7.5k (although they'll tell you can only unload).

My card that was shut down about 5 months ago still shows status "Active" although it has $-5.95 on it (the took CA fees after I zeroed it out). Does it mean I can still use it?

yoyo Nov 6, 2013 9:07 am


Originally Posted by groundhog (Post 21738016)
My card that was shut down about 5 months ago still shows status "Active" although it has $-5.95 on it (the took CA fees after I zeroed it out). Does it mean I can still use it?

Try it and please report back.

groundhog Nov 6, 2013 2:24 pm


Originally Posted by yoyo (Post 21738044)
Try it and please report back.

I don't want to try now because I have other active cards now.
But if they disable my other cards - I will definitely try.

rgar7 Nov 6, 2013 3:20 pm

For those of you not shut down, how long do you wait after loading before cashing out?

dawhipsaw Nov 6, 2013 3:27 pm


Originally Posted by rgar7 (Post 21740356)
For those of you not shut down, how long do you wait after loading before cashing out?

At least one minute. :D I've loaded in the car on the way to the bank. Maybe that's too cavalier.

Happy Nov 6, 2013 9:01 pm


Originally Posted by prasha11 (Post 21735236)
Yes, I checked the balance last night after the load.

Now, they want the receipts and Dr. L/c copy for log in reset. Not sure if its temp hold or shut down.

NOT the balance, but the Account Status, you know, that little thing on the right top corner - that is where you should check before you head out to the bank. If it is not "Active", you are toast.

What is the status said now? Or you could not even log in?

Happy Nov 6, 2013 9:03 pm


Originally Posted by groundhog (Post 21738016)
My card that was shut down about 5 months ago still shows status "Active" although it has $-5.95 on it (the took CA fees after I zeroed it out). Does it mean I can still use it?

Yes. But the -$5.95 would be offset from your fresh load. In other words if you want to use it again, you would need to cough up the $5.95 first.

Barry2013 Nov 6, 2013 9:03 pm


Originally Posted by Happy (Post 21741877)
NOT the balance, but the Account Status, you know, that little thing on the right top corner - that is where you should check before you head out to the bank. If it is not "Active", you are toast.

What is the status said now? Or you could not even log in?

Do they typically shut down after a load or after an unload?

Happy Nov 6, 2013 9:08 pm


Originally Posted by Barry2013 (Post 21741885)
Do they typically shut down after a load or after an unload?

No idea. The card allows you to load even if it is suspended from usage. My guess is it is after unload.

Therefore, one should always always check the account status before doing anything - load or unload. The status of the card is the first thing I look whenever I log in.

Back in March when they suspended a lot of accounts the status was "On Hold". Some folks got theirs completely shut down later. Some folks got theirs reopened for unload and stay open since then. No logic at all. Pure luck related I guess.

Though if you can float the money, being shut down only means you cannot immediately access your money as they do let you get the money once you meet the request of ID proof docs and may be other things (receipts of purchases, which they did not ask in the past.)

groundhog Nov 6, 2013 9:43 pm


Originally Posted by Happy (Post 21741883)
Yes. But the -$5.95 would be offset from your fresh load. In other words if you want to use it again, you would need to cough up the $5.95 first.

I understand that. My concern was that I would load new funds and they would be frozen because the card was "suspended" a long time ago.


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