Ordered the tagliatelle a few days ago; pasta so overcooked it was falling apart. Caesar salad doused in dressing too.

Sorry to hear that. Incidentally, I left the F lounge & went into the J side following my non-meal. Many items were identical to those offered in the F side. Same soup, same pasta options, etc.

As I was scouting the lunch options the Head Chef appeared by my shoulder & asked what he could prepare for me (he got the word from F staff) He then prepared spaghetti aglio olio which was perfectly al dente & pretty tasty.

The whole catering side needs a damned good kick up the butt & some decent management. Otherwise it will continue to be amateur hour. They need to get themselves over to CX HKG lounges & get a shot of quality & expertise in action.

So sad really, because the hard product is now pretty decent.

As disappointing as your experience was in the beginning I'll give them some credit for service recovery with the Head Chef addressing your concerns. I'm sure he in turn will be taking closer attention on the pasta doneness with his line cooks.

I have not had the spaghetti aglio olio in the new F lounge, but had it in the new main terminal lounge and found it really nice..

Yes, indeed, & I thanked him for making an effort. The problem is, the last experience I had in the MH F lounge (pre-renovation) was similarly very poor. I really wanted this to be good but no, it was just plain awful.

Just as another point of interest, I was asked if I wanted coffee. I asked if they could make a flat white coffee. Yes, they said. Oh no, they cannot! It was pretty much undrinkable milky white coffee. Well-intentioned but, as I said, amateur-ish to say the least.

I actually considered going to the Plaza Premium Lounge as they serve very decent Barista-made coffees, although by this time I was all but defeated.

just went through the Domestic Lounge 5pm - 6pm , and they had only 1 Tray on the Hot Buffet ... being crab cakes & curry puffs. Just wondering if this is a fasting month thing, or have they cut out the usual rice & meat dish ?

Noddle station & sandwiches were still there. Also very strange how we have to request for soft drinks ....

Don't speak too soon:

https://www.flyertalk.com/forum/cath...l#post29759591

LOL - quite aware of this too! Still MUCH better than Golden Lounges, IMHO :)

I was in the golden Lounge KUL last night and had the Chicken with pesto and potatoes and I have to say Bad really Bad, cold chicken hard cold potatoes the only good item was the plum tomatoes I should have listened upthread and gone elsewhere to eat. I also asked for a Cognac and I had to leave before I saw anybody to ask again an hour later, that's poor very poor first world problem I know but that's the flagship lounge at their home base. Sorry rant over.
John

Once bitten.........:D

I'm rather disappointed with their laksa bar. For something so advertised, it was very underwhelming and by no means tasted good.

The fact that its usually served rather cold didn't help.

Been to the old First lounge a few times. Loved the food but there was a lack of seats. Has the seating situation improved?

I was in the lounge last month between 8pm and 9pm and it was not crowded at all. Lots of seating areas in the Gallery ;) I took pictures which you can find here.

Has anyone tried sleeping overnight in the Satellite Lounge in the nap rooms? If someone could share their experience. as I'm considering it for an upcoming trip in August