Last edit by: sxc
Discussion of The Deck continues here:
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
https://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1895979-deck-opens-22-march-2018-a.html
Confirmed: CX lounge operator change to Sodexo
#107
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,188
Not all. As I said above, some people stayed on and signed contracts with Sodexo.
#108
Join Date: Jan 2006
Programs: AAdvantage Asia Miles Air China
Posts: 870
Not surprising though my understanding is all affected PP staff were offered opportunities in the other PP lounges. I can understand why some would switch to Sodexo rather than work in one particular PP lounge!
#109
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,188
Well yes, because they are all employed by PPL and the company has the flexibility to move them around as much as they wish (there were even some staff that were based at some other cities and asked to relocate for a few months ( I have personally talked to a guy at The Pier, who normally worked at PPL@ KLIA 2). In addition to handling the AMEX lounge, they also have a new PPL First Class lounge opening soon as well as the new Airhotel, so they definitely need the extra manpower.
#110
#111
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,188
Branded as Plaza Premium First Class lounge. The price will be much higher than the walk up price for their existing lounge (which is 75USD for 2 hours/100USD for 5 hours) and the list of credit cards that entitle to enter will be much shorter. Also some airlines are potentially going to send their top tiers and F pax there.
#112
Join Date: May 2018
Programs: Marco Polo Asia Miles
Posts: 1
At the lounge now,
The personnel was extremely attentive, I hope stays like this
Thus far the peninsula has been the best, let's see if this gamble pays up. CX is moving forward with their higher revenue base policies and they are basically eating away their loyalty programs
Their last bastion are the lounges and crew services, if they lose that, that's it for them. CX is facing tremendous competition from other carriers and they should stay true to their initial values
The personnel was extremely attentive, I hope stays like this
Thus far the peninsula has been the best, let's see if this gamble pays up. CX is moving forward with their higher revenue base policies and they are basically eating away their loyalty programs
Their last bastion are the lounges and crew services, if they lose that, that's it for them. CX is facing tremendous competition from other carriers and they should stay true to their initial values
#113
Join Date: Mar 2017
Location: UK
Programs: BA Gold
Posts: 532
Went back through the Wing and the Pier F lounges last night... in Wing spent some time explaining how to make Espresso Martini to the barman... First one wasn't great but he picked it up fine by the third, QANTAS lounge is still the place to go for them. I then had dinner in the Pier just before closing, very few people there but was quick, seemed organised and no issues...well other than someone putting the coffee creamer and milk back in the wrong pots in the self-service area.
#114
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I will preface this by saying that I haven't been to the Wing F for a while so I don't know if this is because of Sodexo, but the buffet is looking a bit sad. I thought there was always dimsum / dumplings on the buffet, but they don't have this anymore.
Drinks are improved - there's now Perrier Jouet and Aperol.
Drinks are improved - there's now Perrier Jouet and Aperol.
Last edited by sxc; May 16, 2018 at 4:54 am
#115
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
This is the Wing menu, and the beef short ribs that I ordered. Tasty, but luke warm. The dishes I think are quick to assemble dishes rather than anything cooked to order. However the Wing has always had a simpler menu than the Pier - probably due to different kitchen facilities.
Last edited by sxc; May 16, 2018 at 4:55 am
#116
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I popped into the Wing J as well. I would say it seems to be on par to pre Sodexo. But some of the buffet dishes are a repeat from F...
Also, they have dumplings, and spring rolls so arguably better than the F lounge!
Also, they have dumplings, and spring rolls so arguably better than the F lounge!
Last edited by sxc; May 16, 2018 at 4:56 am
#117
#118
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Thanks our dear mod for the pictures. Absolutely no regrets of ditching CX F/HKG for EY and AUH on a leisure-ish upcoming planecation. Absolutely none.
#119
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
i was in F on the connecting end, whist good on 1 leg the other leg was rather grim. I believe it was a well cooked steak.
#120
Join Date: Mar 2017
Location: UK
Programs: BA Gold
Posts: 532
Just in the Wing F this evening. I had terrible Risotto. (the plate was hot, the risotto was lukewarm) swapped for the beef which was very nice. Espresso Martini was nothing to write home about and Qantas definitely do a better one. Also: arrived at 7 pm to be told there was a 3 hour wait for a massage appointment.