Purposeful slowdown at Frankfurt security line?
#31
Join Date: Jun 2015
Posts: 1,481
Lufthansa is complaining at Fraport. Fraport is complaining at the Bundespolizei. And the Bundespolizei is complaining about the private security companies. Actually the Bundespolizei is not able to get a good provider as it is almost impossible under public tender law.
There are plans that Fraport will be responsible for the security controls in the future. They would be able to find a good provider.
There are plans that Fraport will be responsible for the security controls in the future. They would be able to find a good provider.
#33
Join Date: Sep 2006
Posts: 6,967
At the risk of seeming insensitive, many of the screeners actually speak poor German. I had a run in recently with one who kept insisting that I had a child with me, to my complete puzzlement. The situation became more tense and he kept insisting that I had a child with me, until finally I realised that he meant something else entirely. For us too it is not always easy to interact, if they do not speak German very well. I suppose switching to English would be the better outcome in some cases.
#34
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
#35
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,583
I know...But as you say you can still TAKE the photos. And you just blur the face, like something in Bild...
His or her face, (because I wouldn’t want to suggest someone in a mans clothes actually identifies as a man, it may be a womon, Zie or Zer...) is not relevant, just the fact this individual was closing the checkpoint and discussing it with pax.
Anyway, as I said, Papa Lufty isn’t interested because 40 min connection is plenty of time in Frankfurt-maybe it should be new MCT?
His or her face, (because I wouldn’t want to suggest someone in a mans clothes actually identifies as a man, it may be a womon, Zie or Zer...) is not relevant, just the fact this individual was closing the checkpoint and discussing it with pax.
Anyway, as I said, Papa Lufty isn’t interested because 40 min connection is plenty of time in Frankfurt-maybe it should be new MCT?
#36
Join Date: Jul 2012
Posts: 1,115
I appreciate that the folks in FRA tend to give you freedom as long as they get the impression that you know what you're doing. Going into C with a BP for A? Give a reasonable explanation, show that you're aware that you're going in the wrong concourse and they send you on your way "of course sir, no problem".
The other topic here has tons of information and advice, but in the end, you need to walk the whole airport by foot to understand this maze. To be honest, I haven't experienced a single airport that is this complex, but it's worth it to get an understanding as the time savers can be significant. The sings - of which most are indeed dynamic - often don't show the shortest routes.
#37
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
#38
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
Recently I had the pleasure of a NS-S transit in AMS. FRA is a piece of cake compared to that... when you arrive unclean from outside EU security is a nightmare, immigration is clogged without end. There are signs and employees asking EU citizens to go landside to be quicker. Once you are landside you can't just use the first (empty) security checkpoint you come to, even though all the gates are connected airside. No, the scanner at the entry to security rejects you and asks you to walk 500 m to the designated security area of your gate, which in my case was completely full and required 15 minutes to cross. The security area for Schengen just beside the place I came landside was empty. My CDG experience earlier this year was horrid, and I don't want to talk about LHR....
Poor @NewbieRunner has done the footwork already and documented most of FRA. More here: https://www.flyertalk.com/forum/luft...on-thread.html
Poor @NewbieRunner has done the footwork already and documented most of FRA. More here: https://www.flyertalk.com/forum/luft...on-thread.html
Last edited by oliver2002; Dec 20, 2018 at 5:19 am
#39
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,054
Recently I had the pleasure of a NS-S transit in AMS. FRA is a piece of cake compared to that... when you arrive unclean from outside EU security is a nightmare, immigration is clogged without end. There are signs and employees asking EU citizens to go landside to be quicker. Once you are landside you can't just use the first (empty) security checkpoint you come to, even though all the gates are connected airside. No, the scanner at the entry to security rejects you and asks you to walk 500 m to the designated security area of your gate, which in my case was completely full and required 15 minutes to cross. The security area for Schengen just beside the place I came landside was empty.l
There are two Schengen security checkpoints, one in the main building and one by the temporary check in area.
You can enter through the main checkpoint with any BP, at least any Schengen BP. I know, I've done it loads of times.
Unless it's a within-the-last-two-weeks change, are you sure you didn't try to enter NS again?
(besides, it would make no sense to do it from pax flow perspective. All the lounges are near the main filter; sending premium pax down to temporary building and then back up airside from the lounge would surely mean they'll raise hell immediately)
#40
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
Arrived with 9W at G or M from BOM on November 23. KL flight to MUC at D50s. Got landside somewhere near M. Tried 'Security Fliter' 4. Rejected with message 'Go to security filter 1'. Same story at SF 3 & 2. Of course SF1 was responsible for departures from D and C so it was a zoo at 7am. In FRA they would have easily let me in thru checks in M and I could have walked thru using the epassport gates.
https://www.schiphol.nl/en/airport-maps/
https://www.schiphol.nl/en/airport-maps/
#41
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,054
Arrived with 9W at G or M from BOM on November 23. KL flight to MUC at D50s. Got landside somewhere near M. Tried 'Security Fliter' 4. Rejected with message 'Go to security filter 1'. Same story at SF 3 & 2. Of course SF1 was responsible for departures from D and C so it was a zoo at 7am. In FRA they would have easily let me in thru checks in M and I could have walked thru using the epassport gates.
https://www.schiphol.nl/en/airport-maps/
https://www.schiphol.nl/en/airport-maps/
#42
Join Date: Apr 2009
Location: FLR
Programs: BA Gold, LH Sen, FB Gold
Posts: 504
I just waited 75 minutes to get through the Business/First security line at the Z terminal in Frankfurt airport. I counted people and watched the clock and calculated they were processing significantly less than one person per minute. Dozens of people missed their flights, some after having waited more than two hours.
#43
Join Date: Jul 2013
Posts: 632
IME this has been like this for 10 past yrs. there was recently a German newspaper article citing statistics that it takes twice as long in FRA to process a pax thru security than in other German airports. I have rarely serious problems with security but 80% of such problems have been in FRA. Never seen such a level of incompetence, inefficiency and bad attitude in any other airport in any of the 93 countries I have been to
#44
Join Date: Jan 2017
Posts: 59
On a recent connection in FRA, I was really short on time (inbound flight was late) and yet it took long time to go through security even in so-called "fast lane". 10 mins before the departure I was still clearing security where they also decided it'd be a good idea to pull my bag aside and check my laptop too. I still made it on the flight, even though I arrived at the gate exactly at the departure time, they were holding the plane back for a bunch of pax that were also late from their connection from BOS.
Now the question I have. Considering a missed connection might well cause delay to final destination that triggers EC261, how exactly is it determined whose fault the misconnect is? In obvious where the inbound flight is clearly very late, thats clear. But what about my case or indeed the case described here - if the first flight arrives 30 mins before departure of the second flight? What if its parked really far away? How quick are you expected to run through the terminal? And should we be taking any photos/evidence (e.g. of a long security line or passport control line) to proove that misconnect is not our fault?
Now the question I have. Considering a missed connection might well cause delay to final destination that triggers EC261, how exactly is it determined whose fault the misconnect is? In obvious where the inbound flight is clearly very late, thats clear. But what about my case or indeed the case described here - if the first flight arrives 30 mins before departure of the second flight? What if its parked really far away? How quick are you expected to run through the terminal? And should we be taking any photos/evidence (e.g. of a long security line or passport control line) to proove that misconnect is not our fault?
#45
Yes taking picture is a good idea, that would document your case should you need it. Taking note of the times (enter security at ..., leave security at ...) while it happens is also a good idea.
This will give you documented facts.
This will give you documented facts.