Status STARS [2013-2023]
Nov 5, 2013, 4:44 am
#136
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
I offered an explanation in another thread when the star news came out.
Here is the appointment of the Mktg head.
Here is the appointment of the Mktg head.
Nov 5, 2013, 5:02 am
#137
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Here is the appointment of the Mktg head.
Nov 5, 2013, 5:43 am
#138
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
That was for me one of the two or three absolutely flabbergasting moments of the evening: the rationalization of the stars.
Logic: LH status credentials sell on eBay (sometimes for a few tens of euros)
--> there are people who place a value on LH status recognition and we should embellish recognition of long-time status members symbolically.
Fallacy in logic: People who earn LH status credentials are not the same people as those who are buying LH status credentials.
--> there were many rolling eyes and snide comments in the room about selling off existing luggage tags.
Not that it has occurred to them, but it is embarrassing to LH that this idea got past the suggestion phase in an internal brainstorming session. That it got to a phase where it was announced publicy makes me want to use weero's stars on Weber and his minion(s) who championed this idiotic idea.
Logic: LH status credentials sell on eBay (sometimes for a few tens of euros)
--> there are people who place a value on LH status recognition and we should embellish recognition of long-time status members symbolically.
Fallacy in logic: People who earn LH status credentials are not the same people as those who are buying LH status credentials.
--> there were many rolling eyes and snide comments in the room about selling off existing luggage tags.
Not that it has occurred to them, but it is embarrassing to LH that this idea got past the suggestion phase in an internal brainstorming session. That it got to a phase where it was announced publicy makes me want to use weero's stars on Weber and his minion(s) who championed this idiotic idea.
Nov 5, 2013, 5:45 am
#139
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Nov 5, 2013, 7:31 am
#140
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
That was for me one of the two or three absolutely flabbergasting moments of the evening: the rationalization of the stars.
Logic: LH status credentials sell on eBay (sometimes for a few tens of euros)
--> there are people who place a value on LH status recognition and we should embellish recognition of long-time status members symbolically.
Fallacy in logic: People who earn LH status credentials are not the same people as those who are buying LH status credentials.
--> there were many rolling eyes and snide comments in the room about selling off existing luggage tags.
Not that it has occurred to them, but it is embarrassing to LH that this idea got past the suggestion phase in an internal brainstorming session. That it got to a phase where it was announced publicy makes me want to use weero's stars on Weber and his minion(s) who championed this idiotic idea.
Logic: LH status credentials sell on eBay (sometimes for a few tens of euros)
--> there are people who place a value on LH status recognition and we should embellish recognition of long-time status members symbolically.
Fallacy in logic: People who earn LH status credentials are not the same people as those who are buying LH status credentials.
--> there were many rolling eyes and snide comments in the room about selling off existing luggage tags.
Not that it has occurred to them, but it is embarrassing to LH that this idea got past the suggestion phase in an internal brainstorming session. That it got to a phase where it was announced publicy makes me want to use weero's stars on Weber and his minion(s) who championed this idiotic idea.
I've had quite a few luggage tags disappear from my bag when it finally arrived on the luggage belt ...
By the way, Mr Koch mentioned "4 star customers". Did we get our maths wrong ? I thought the maximum to date would be 3 stars ?
Nov 5, 2013, 8:58 am
#142
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
Nov 5, 2013, 9:33 am
#144
Join Date: Feb 2012
Location: All over
Programs: LH HON, EK Plat, QR Plat, TK EP
Posts: 297
Wait, now I really do have a serious question. Was this logic actually presented by someone from LH's management?
Nov 5, 2013, 10:09 am
#145
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Anyone have a more direct quote? I wasn't taking notes just then--TRAVELSIG and I were in the process of ordering fresh drinks and being astounded by the comment.
Nov 5, 2013, 10:16 am
#146
Join Date: Mar 2008
Posts: 4,859
And on the other side of the table, I have a feeling that most of the luggage tags bought on ebay end up in display cases or closets of airline enthusiasts, rather then someone who wants to actively use it for recognition.
Nov 5, 2013, 10:18 am
#147
Join Date: Oct 2007
Posts: 2,069
They are very consistent and focused in their thinking
Nov 5, 2013, 10:28 am
#148
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Yes, it was a recurring theme: "the time of X is passed.." I can imagine the same words being used in employee compensation discussions...(Spohr a couple of allusions to recent difficult talks with pilots, even though he himself is a pilot)...
Nov 5, 2013, 11:57 am
#149
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Indeed- there was a recurring theme of the "good old days" which now have gone and have been replaced by the new nasty reality.
Nov 5, 2013, 1:16 pm
#150
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
But let's look on the bright side: it's the cheapest of the low-cost MBA's....
To complete your MBA ......without the burden of significant debt is a liberating and rare phenomenon in today’s world.
... and they put a good spin on it!