divjan

No No you are right, the entire lounge was catered by Do&Co......i think your comment is valid for the entire lounge....i think the staff still seems very good and interested to help you

TRAVELSIG

Yes- excellent staff at this facility and by far the best Lufthansa lounge complex in N. America.

dusber

Does anyone know how the new LX Biz Lounge compares to the LH Biz Lounge at JFK? Which one should be preferred?

shipsmail

LX is in T4 and LH is in T1. So there is no real choice. To the best of my knowledge there is no new LX lounge, the LX lounge is now airside, but it is the same lounge, which used to be landside.

JohnnyUMF

Was flying out of jfk on tk in business and attempted to access LG lounge was denied. Also produced ua *g card but to no avail. Was told tk can only use Korean air lounge. What gives, I produced a business class boarding card for a star alliance partner and gold card, should at least have had access to business lounge and by the rules the senator lounge. Anybody else have similar experience?

oliver2002

Normally JFK doesn't refuse entry, you must caught them during their busy phase.

BTW, is the TK contract lounge back to KE again? Recently it was reported that the lounge of choice for them is AZ

http://www.flyertalk.com/forum/turki...er-thread.html

divjan

this would be an interesting question for the LH lurkers thread also, they should have granted you access

JohnnyUMF

My apologies I meant the AZ lounge, I was able to access KE with another card. I was really surprised not even to gain access to the LH business lounge.

As an aside some weeks before I was flying LH out and am sad to say that the quality of food even in the First section seemed markedly diminished. Unfortunate.

JohnnyUMF

I also meant to add that I noticed (at least compared to previous visits) that lounge staff, including in the First section are much less proactive, one person was talking the back stairwell on a mobile phone and swearing loud enough for me to hear while seated.

N1003U

Wow. That does not sound typical to me at JFK. They must have been having a really bad day. I just spent a few hours in the JFK SEN lounge on Friday afternoon (from just before pushback of LH411 until boarding of LH405), and the staff seemed to be their normal, helpful selves...and the catering in the SEN lounge was quite good (except for the sesame-crusted chicken, which was overcooked and dry... )

BTW, I know the AF and KE lounges quite well in Terminal 1 @ JFK, but where is the AZ lounge located?

JohnnyUMF

To clarify, contract staff, not LH staff, the actual airline staff have always been quite good! AZ lounge slightly down the hall from KE lounge, there is a stairwell that sort of partially blocks the view.

onepassaddict

I was at this lounge last month before an OS flight to Vienna. Had been driving all over the east coast in traffic on a hot day and was really looking forward to a shower before the overnight flight, and even arranged to get there a little early so I would have time to shower up. I gained entry to the lounge due to both a Business Class seat on OS and my United Club membership. However, I was denied access to a shower, as I was not an LH FC passenger.

The Star Alliance lounge access website engine said there was shower access in the Business and Senator lounge. However, the attendant was adamant that showers were only for FC passengers. I even walked her through the website search that showed I should get access. No dice. Very frustrating

polandspringuy

I haven't had the opportunity to visit the FC lounge but there are definitely showers in the senator lounge. Were you denied access to the sen lounge as a *G?

econprof

The website is wrong -- the showers are in the SEN lounge at JFK, and AFAIK Business Lounge passengers do not have access. But it's also not correct that they are only for FC passengers. SEN and *G also have access.

onepassaddict

Yes, I was denied despite having and showing (i) *G status and (ii) United Club membership.