[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2011-15 edition]
#47
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,779
Award upgrade on Continental?
Is this award chart valid also for upgrades on Continental flights? (however, booked with United flight number)
NAS is considered to be Central American destination? So it will cost 15000 miles per person to upgrade flight NAS-EWR (non-stop) from non-flexibile ticket?
And last question - is it possible to move miles from one M&M account to another? This would be useful as "sponsor" will miss only few thousands of miles to upgrade our ticket, so I'd like to send him mine.
NAS is considered to be Central American destination? So it will cost 15000 miles per person to upgrade flight NAS-EWR (non-stop) from non-flexibile ticket?
And last question - is it possible to move miles from one M&M account to another? This would be useful as "sponsor" will miss only few thousands of miles to upgrade our ticket, so I'd like to send him mine.
#48
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
Is this award chart valid also for upgrades on Continental flights? (however, booked with United flight number)
No, it is not possible. You can only buy miles or sponsor purchased miles but both options are fairly expensive.
#49
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,680
Flying LH C TLV-FRA and then Y FRA-SZG.
Can I use any lounge in FRA?
(no status)
Can I use any lounge in FRA?
(no status)
#50
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
If arriving on LH687 your C boarding pass should give you access to a Business Lounge.
However SZG flights usually depart from a Schengen B bus gate in an area with no lounge nearby. Convenient from the Welcome Lounge but not so from the Business lounge next to gate A26 which is some distance away.
#51
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,680
Which flight will you be on? If LH691 then you can use the Welcome Lounge which is landside. Much nicer than the Business or Senator (*G) lounges.
If arriving on LH687 your C boarding pass should give you access to a Business Lounge.
However SZG flights usually depart from a Schengen B bus gate in an area with no lounge nearby. Convenient from the Welcome Lounge but not so from the Business lounge next to gate A26 which is some distance away.
If arriving on LH687 your C boarding pass should give you access to a Business Lounge.
However SZG flights usually depart from a Schengen B bus gate in an area with no lounge nearby. Convenient from the Welcome Lounge but not so from the Business lounge next to gate A26 which is some distance away.
Where exactly is the welcome lounge?
#52
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,680
and last question (sorry):
Can I enter the arrival lounge although I'm upgraded to C?
Can I enter the arrival lounge although I'm upgraded to C?
#53
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
#54
Join Date: Feb 2011
Location: USA (RNO, SMF, SFO)
Programs: A3 Gold (*G), M&M FTL (*S)
Posts: 26
Milage problems
First of all thank you for this forum.
And now my questions.
1) I booked some flights for a round trip in the USA with CO in class Q, W and T, but the flights were operated by UA. After the flights I got credited for just 50% of the miles on my M&M account...
Is this due UA, because they give in these classes only 50% even I booked with CO? Or should I get the 100% CO miles on my M&M (as the CO confirmation states)?
2) During my trip PHL-BRU-FRA, the first segment was detoured due to bad weather to FRA. Good for me, as it was my final destination. Nevertheless I just got miles for the PHL-BRU flight and no additional miles to FRA. I understand that as I was not on the flight BRU-FRA and can not get miles for this one. But is there a possibility to get the additional miles for the detour, which was than a PHL-FRA?
Thank you very much in advance
CheSe
And now my questions.
1) I booked some flights for a round trip in the USA with CO in class Q, W and T, but the flights were operated by UA. After the flights I got credited for just 50% of the miles on my M&M account...
Is this due UA, because they give in these classes only 50% even I booked with CO? Or should I get the 100% CO miles on my M&M (as the CO confirmation states)?
2) During my trip PHL-BRU-FRA, the first segment was detoured due to bad weather to FRA. Good for me, as it was my final destination. Nevertheless I just got miles for the PHL-BRU flight and no additional miles to FRA. I understand that as I was not on the flight BRU-FRA and can not get miles for this one. But is there a possibility to get the additional miles for the detour, which was than a PHL-FRA?
Thank you very much in advance
CheSe
#55
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,779
Nope, it is this one.
#56
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,375
First of all thank you for this forum.
And now my questions.
1) I booked some flights for a round trip in the USA with CO in class Q, W and T, but the flights were operated by UA. After the flights I got credited for just 50% of the miles on my M&M account...
Is this due UA, because they give in these classes only 50% even I booked with CO? Or should I get the 100% CO miles on my M&M (as the CO confirmation states)?
2) During my trip PHL-BRU-FRA, the first segment was detoured due to bad weather to FRA. Good for me, as it was my final destination. Nevertheless I just got miles for the PHL-BRU flight and no additional miles to FRA. I understand that as I was not on the flight BRU-FRA and can not get miles for this one. But is there a possibility to get the additional miles for the detour, which was than a PHL-FRA?
Thank you very much in advance
CheSe
And now my questions.
1) I booked some flights for a round trip in the USA with CO in class Q, W and T, but the flights were operated by UA. After the flights I got credited for just 50% of the miles on my M&M account...
Is this due UA, because they give in these classes only 50% even I booked with CO? Or should I get the 100% CO miles on my M&M (as the CO confirmation states)?
2) During my trip PHL-BRU-FRA, the first segment was detoured due to bad weather to FRA. Good for me, as it was my final destination. Nevertheless I just got miles for the PHL-BRU flight and no additional miles to FRA. I understand that as I was not on the flight BRU-FRA and can not get miles for this one. But is there a possibility to get the additional miles for the detour, which was than a PHL-FRA?
Thank you very much in advance
CheSe
1) The problem you experience is a typical one within Star Alliance. The miles you get depend on the booking class of the operating carrier, not the code-share carrier. So while Q, W and T on CO would get you 100% of the miles but unfortunately this doesn't matter. What matters is the booking class of the operating carrier (UA in your case) but unfortunately, you can't know what the booking class is. There is a table which translated the CO code into the UA code but its not publicly available. We have a thread there in this forum where we try to collect this information so maybe you can share your experience there.
2) Yes, you should normally get the full miles of PHL-BRU-FRA. So you would need to write to M&M and explain that due to an involuntary re-route you couldn't spend time in BRU and then you were further penalised by not getting the miles. You should receive your miles then.
#57
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
Is this award chart valid also for upgrades on Continental flights? (however, booked with United flight number)
#58
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
1) The problem you experience is a typical one within Star Alliance. The miles you get depend on the booking class of the operating carrier, not the code-share carrier. So while Q, W and T on CO would get you 100% of the miles but unfortunately this doesn't matter. What matters is the booking class of the operating carrier (UA in your case) but unfortunately, you can't know what the booking class is. There is a table which translated the CO code into the UA code but its not publicly available. We have a thread there in this forum where we try to collect this information so maybe you can share your experience there.
According to this conversion chart maintained by a fellow FlyeyTalker, CO classes Q, W and T all translate into UA class Q. If this is correct, according to M&M you should earn 100%. But as DownUnderFlyer wrote this is a complex area not many of us, newbie or otherwise, understand unfortunately.
#59
Join Date: Apr 2007
Posts: 774
Quick question on FCT access - looking into past thread sseems policy has changed a bit back and forth for connecting pax, so wanted to get the latest version.
Have a connecting flight ORD-FRA-CDG. ORD-FRA is in F, and FRA-CDG is C. Do I get FCT access or just FCL? Any suggestions for how long to make my layover? (pretty much every FRA-CDG flight has award space, so can move that segment fairly easily. ORD-FRA is LH443 that lands at 140pm)
Have a connecting flight ORD-FRA-CDG. ORD-FRA is in F, and FRA-CDG is C. Do I get FCT access or just FCL? Any suggestions for how long to make my layover? (pretty much every FRA-CDG flight has award space, so can move that segment fairly easily. ORD-FRA is LH443 that lands at 140pm)
#60
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
Have a connecting flight ORD-FRA-CDG. ORD-FRA is in F, and FRA-CDG is C. Do I get FCT access or just FCL? Any suggestions for how long to make my layover? (pretty much every FRA-CDG flight has award space, so can move that segment fairly easily. ORD-FRA is LH443 that lands at 140pm)