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Wuhan Coronavirus travel waiver / service changes

Wuhan Coronavirus travel waiver / service changes

Old Jan 22, 20, 10:43 pm
  #1  
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Wuhan Coronavirus travel waiver / service changes

Do you think JL will issue travel waiver sooner?
I won't go to Wuhan, but I have flights LAX-TYO-PEK this weekend...
I called JL yesterday, but they told me I could cancel if I pay $500 fee to get a refund.

Last edited by MrJBoy; Jan 24, 20 at 10:24 pm
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Old Jan 22, 20, 11:50 pm
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Unlikely to be issued for all cities in China before your flight.
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Old Jan 23, 20, 12:56 am
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There is currently no travel advisories in place for China, and as far as I can see no countries warns/advice against travel to China. Mainly common precautions like hygiene, don't go to livestock or meat markets, etc.

No reason yet for the airlines to start having waivers in place.
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Old Jan 23, 20, 7:42 am
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JL doesn't fly to Wuhan....PEK is not Wuhan, so no freebies there.
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Old Jan 23, 20, 9:50 pm
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Looks like CX now has a waiver for all Chinese cities so maybe there’s hope
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Old Jan 23, 20, 10:04 pm
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Wuhan coronavirus service changes

https://www.jal.co.jp/info/2020/inter/200124/index.html

1. CAs on mainland China routes and Hong Kong routes will start wearing masks to give passengers peace of mind and special inflight announcement will be made
2. Ground staffs at mainland China airports, HKG, TSA, TPE, and KHH will start wearing masks
3. Distribute health cards during check-in at Chinese airports and HKG

Last edited by JALPak; Jan 24, 20 at 12:52 am
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Old Jan 24, 20, 1:55 pm
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JAL has made another update
1. CAs on TPE, TSA, KHH routes will also be required to wear masks
2. HND, NRT, NGO, KIX ground staffs who handle international passengers will also be required to wear masks
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Old Jan 24, 20, 6:10 pm
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Offered waiver from cancellation/refund penalties. Must not be good for so many festivities to be cancelled and major tourism destinations to be closed.
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Old Jan 24, 20, 6:26 pm
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http://www.jalagency.com/RSVTKG/24JAN20R.pdf

Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
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Old Jan 24, 20, 10:28 pm
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Originally Posted by JALPak View Post
http://www.jalagency.com/RSVTKG/24JAN20R.pdf

Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
The waiver was issued today 1/24, but I cancelled mine yesterday and my departure was today... I paid $500 to cancel my air ticket to get a refund...
I hope JAL will refund the $500 if I complain...
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Old Jan 24, 20, 10:46 pm
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Originally Posted by MrJBoy View Post
The waiver was issued today 1/24, but I cancelled mine yesterday and my departure was today... I paid $500 to cancel my air ticket to get a refund...
I hope JAL will refund the $500 if I complain...
the waiver is for date change not for refund. It says “not allowed” under refund eligibility.
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Old Jan 24, 20, 11:10 pm
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Originally Posted by JALPak View Post
the waiver is for date change not for refund. It says “not allowed” under refund eligibility.
I understand, but who wants to reschedule and go back to China by 2/29???
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Old Jan 25, 20, 3:58 pm
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There is zero medical reason to make staff in Japan wear masks. But I guess it it is one of those we have to pretend to do something actions.
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Old Jan 25, 20, 4:37 pm
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Originally Posted by MrJBoy View Post
I understand, but who wants to reschedule and go back to China by 2/29???
month is a long time

i am sure 96hour ago you were looking forward to your weekend in PEK. lot can change so just hang tight
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Old Jan 27, 20, 3:00 am
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https://www.jal.co.jp/en/info/2020/i..._02/index.html

Here’s the waiver you have been waiting for. It covers mainland China and HKG. Tickets can be canceled or changed once without fee
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