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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Jun 26, 2018, 11:27 am
  #2461  
 
Join Date: Jan 2009
Location: BER
Posts: 512
Originally Posted by JALPak

that’s not winter schedule. That’s SUMMER.
In Europe, winter season is end of October to end of April and summer is end of April to end of October. Regardless of what it's called where, it is apparent that flights are available until end of October and I would like to know when it may be possible to book flights for the following season (i.e. the following six months).
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Old Jun 26, 2018, 12:50 pm
  #2462  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by hungarianhc
Hi All!

We're flying HND-NGO-HNL on Friday. NGO-HNL is booked in business class, but HND-NGO was sold out in business so that's in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
yes. written here (link)
Originally Posted by hungarianhc
Will we have lounge access in HND? Thanks!
definitely. written here (link)
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Old Jun 26, 2018, 12:58 pm
  #2463  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by ZKOKA
When does JAL usually open their domestic winter schedule for bookings?
As of today, I'd be able to book until October 27 or 28; I am looking for a flight in mid-April 2019.
if memory serves me right, around 3 months from the next half schedule.
summer schedule of 7 months is 3/28 - 10/27, open from around 12/28
winter schedule of 5 months is 10/28 - 3/27, open from around 7/28
You would have to wait until next year January
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Old Jun 27, 2018, 5:58 am
  #2464  
 
Join Date: Jan 2009
Location: BER
Posts: 512
Originally Posted by Tokyoite
if memory serves me right, around 3 months from the next half schedule.
summer schedule of 7 months is 3/28 - 10/27, open from around 12/28
winter schedule of 5 months is 10/28 - 3/27, open from around 7/28
You would have to wait until next year January
Thank you for pointing out that JAL uses 5 and 7 months for their domestic schedules, I certainly did not think of that. Guess I'll just book a Japan Explorer or ANA Experience fare then instead of waiting until January, not knowing how prices will be.
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Old Jun 27, 2018, 8:34 am
  #2465  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
For last year,
flights from 29 Oct 2017 to 24 Mar 2018
Sakitoku/SuperSakitoku/UltraSakitoku were bookable from
27 Aug 1100JST (for JAL status member)
27 Aug 1400JST (for JAL card member)
28 Aug 1100JST (for JMB member)
29 Aug 0930JST (for general/public)

For Tokuwari fares, always 2 months advance.
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Last edited by Wasabi Tofu; Jun 28, 2018 at 1:40 am
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Old Jun 27, 2018, 11:10 am
  #2466  
 
Join Date: Jan 2014
Posts: 762
Does JAL ever release any award space from OKA to OKJ? Ive been looking for anything and haven't come across nothing without going through HND.
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Old Jun 27, 2018, 8:21 pm
  #2467  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by brabb12
Does JAL ever release any award space from OKA to OKJ? Ive been looking for anything and haven't come across nothing without going through HND.
I can find availability of dicect OKA-OKJ (JTA 016)
Y on 18,19,21 Aug
J on 21,23,24 Aug

If you want to use FFP other than JMB, you had better ask in an appropriate forum.
Some FFP can't provide JTA flights on the web.
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Old Jun 28, 2018, 6:07 am
  #2468  
 
Join Date: Feb 2018
Posts: 9
I keep getting this error at the seat selection page when trying to redeem a premium economy award ticket:

"Flight(s) JL004 have pending seat selection(s) which will be cancelled when continuing. Are you sure you want to continue?"

And then of course I have no seat selected on the next page. Has anyone seen this issue before?
makeshiftwings is offline  
Old Jun 28, 2018, 6:30 am
  #2469  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Originally Posted by makeshiftwings
I keep getting this error at the seat selection page when trying to redeem a premium economy award ticket:

"Flight(s) JL004 have pending seat selection(s) which will be cancelled when continuing. Are you sure you want to continue?"

And then of course I have no seat selected on the next page. Has anyone seen this issue before?
That is the flow of the new homepage....

Click on the seat you want, then click on the confirm button right below the box where the seat number is written. (can't remember if it says confirm or OK) if you don't click the extra time, the seat selection is not final .
CPH-Flyer is online now  
Old Jun 28, 2018, 6:39 am
  #2470  
 
Join Date: Feb 2018
Posts: 9
Originally Posted by CPH-Flyer
That is the flow of the new homepage....

Click on the seat you want, then click on the confirm button right below the box where the seat number is written. (can't remember if it says confirm or OK) if you don't click the extra time, the seat selection is not final .
Wow I feel dumb. Wasn't expecting anything to change since I bought the departure 2 weeks ago. Thanks!
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Old Jun 28, 2018, 7:46 am
  #2471  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Originally Posted by makeshiftwings
Wow I feel dumb. Wasn't expecting anything to change since I bought the departure 2 weeks ago. Thanks!
I still sometimes forget the second click...
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Old Jun 28, 2018, 3:47 pm
  #2472  
 
Join Date: Nov 2015
Posts: 139
I hope JAL is getting a lot from this migration, 'cause I definitely don't like it. I already bought 3 RT with other airlines because I was having trouble with their new interface. One of which was because of the same problem with seat assignment.
Don't even get me started with award tickets. Oh my...
jgchiker is offline  
Old Jun 28, 2018, 4:11 pm
  #2473  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Originally Posted by jgchiker
I hope JAL is getting a lot from this migration, 'cause I definitely don't like it. I already bought 3 RT with other airlines because I was having trouble with their new interface. One of which was because of the same problem with seat assignment.
Don't even get me started with award tickets. Oh my...
It is interesting how almost every airline forum has conversations like this, how bad or unintuitive new Web sites are, and how bad the IS are for the airlines. Makes me wonder, is really this difficult to make a good airlines website.

For JAL it seem they wanted to keep a lot of the old look and feel, though it seems to have patched very poorly on to the new back end, giving some rather odd flows from time to time. I really don't understand why they did not design from scratch. But looking at some recent Web site redesigns around, lots of airlines are also failing at that.
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Old Jul 2, 2018, 5:02 pm
  #2474  
 
Join Date: Jul 2016
Posts: 34
I'm flying JAL in J from HND-JFK on aug 11 and only middle and aisle seats are currently available. I'm hoping to switch into a window seat sometime before departure. It is my understanding that JAL blocks/reserves a certain number of seats for selection by JMB elites, how would I be able to distinguish between a blocked and occupied seat? I have expertflyer but was wondering whether some of the "occupied" seats are actually just blocked.
flytalker18 is offline  
Old Jul 2, 2018, 5:40 pm
  #2475  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,397
Originally Posted by flytalker18
I'm flying JAL in J from HND-JFK on aug 11 and only middle and aisle seats are currently available. I'm hoping to switch into a window seat sometime before departure. It is my understanding that JAL blocks/reserves a certain number of seats for selection by JMB elites, how would I be able to distinguish between a blocked and occupied seat? I have expertflyer but was wondering whether some of the "occupied" seats are actually just blocked.
Occupied seats shown are occupied. Blocked seats may be shown as available or blocked on EF.
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