Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Jul 19, 2018, 5:51 am
#2536
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
Again I have to question you 
hope you can help with this one...
We have made our booking with JAL (11 hours flights FRA-NRT) already a few months ago. We also bought railway tickets at that time to get to the airport aorund 2,5 hours before departure which was always enough time to check-in, do the security check and get a coffee before departure.
Now, because we have some stupid idiots at the airport who refuse to use modern security methods, they (the airport people) say we should be at the airport at least 3 hours before departure because the line at the security check can be very long (45-60 minutes due to holidays). As we can't modify the railway tickets (only possibility would be buying new ones), it can happen that if check-in also takes time, we will be standing in the security line when the last call happens. My question now: how does JAL handle these cases? Are they waiting for us (as baggage will already be inside the airplane), will they try to get us into a priority line (or do I have to mention this to the security by myself if boarding will be soon) at the security check or do they just depart without us?
Yeah, I know, the best solution would be to modify the railyway tickets, but even if we do that that case could happen. FRA airport currently sucks :/
hope you can help with this one...We have made our booking with JAL (11 hours flights FRA-NRT) already a few months ago. We also bought railway tickets at that time to get to the airport aorund 2,5 hours before departure which was always enough time to check-in, do the security check and get a coffee before departure.
Now, because we have some stupid idiots at the airport who refuse to use modern security methods, they (the airport people) say we should be at the airport at least 3 hours before departure because the line at the security check can be very long (45-60 minutes due to holidays). As we can't modify the railway tickets (only possibility would be buying new ones), it can happen that if check-in also takes time, we will be standing in the security line when the last call happens. My question now: how does JAL handle these cases? Are they waiting for us (as baggage will already be inside the airplane), will they try to get us into a priority line (or do I have to mention this to the security by myself if boarding will be soon) at the security check or do they just depart without us?
Yeah, I know, the best solution would be to modify the railyway tickets, but even if we do that that case could happen. FRA airport currently sucks :/
Jul 20, 2018, 6:03 am
#2537
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
These days, as long as you have completed counter check in and given luggage, most (reputable) airlines won’t leave you at the security check.
it is a bigger pain for them to change the passenger manifest and offload your luggage.
just make sure to get to the airport check in counter before the 1hour cut off limit.
JAL is one of the reputable airline imho.
are the check in counters after passing airport security??
it is a bigger pain for them to change the passenger manifest and offload your luggage.
just make sure to get to the airport check in counter before the 1hour cut off limit.
JAL is one of the reputable airline imho.
are the check in counters after passing airport security??
Jul 20, 2018, 6:29 am
#2538
Join Date: May 2018
Programs: JMB
Posts: 132
At Frankfurt airport, one will face the check in counters first. Your description is what I'd expect from JAL. If we need to hurry for boarding, I suspect JAL would inform the security to get us to the fast line.
But as CPH-Flyer stated, we should have plenty of time.
But as CPH-Flyer stated, we should have plenty of time.
Jul 20, 2018, 12:09 pm
#2539
Join Date: Jan 2010
Location: CHI
Posts: 129
I'm hoping for a little guidance here. I am currently in need of one more Y ticket for NRT>ORD this October. I booked the others with AA miles for our trip the day they were released (thanks to tips on this forum). I check the BA and QF sites daily, but I'm wondering if I would do better to just transfer some SPG points to JMB and go on the waitlist for this seat?
I guess I'm asking if that improves my chances at all, or is the JMB waitlist not generally necessary for a Y seat. It is a Sunday return, so I'm concerned that's a more popular route and reducing my chances of getting this ticket. I do understand that no one can predict award availability with certainty, but I'd appreciate more experienced opinions.
2nd Newbie question - Is there still an option to pay to upgrade these seats to PE, depending on availability, at the counter?
I guess I'm asking if that improves my chances at all, or is the JMB waitlist not generally necessary for a Y seat. It is a Sunday return, so I'm concerned that's a more popular route and reducing my chances of getting this ticket. I do understand that no one can predict award availability with certainty, but I'd appreciate more experienced opinions.
2nd Newbie question - Is there still an option to pay to upgrade these seats to PE, depending on availability, at the counter?
Jul 20, 2018, 1:28 pm
#2540
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
I'm hoping for a little guidance here. I am currently in need of one more Y ticket for NRT>ORD this October. I booked the others with AA miles for our trip the day they were released (thanks to tips on this forum). I check the BA and QF sites daily, but I'm wondering if I would do better to just transfer some SPG points to JMB and go on the waitlist for this seat?
I guess I'm asking if that improves my chances at all, or is the JMB waitlist not generally necessary for a Y seat. It is a Sunday return, so I'm concerned that's a more popular route and reducing my chances of getting this ticket. I do understand that no one can predict award availability with certainty, but I'd appreciate more experienced opinions.
2nd Newbie question - Is there still an option to pay to upgrade these seats to PE, depending on availability, at the counter?
I guess I'm asking if that improves my chances at all, or is the JMB waitlist not generally necessary for a Y seat. It is a Sunday return, so I'm concerned that's a more popular route and reducing my chances of getting this ticket. I do understand that no one can predict award availability with certainty, but I'd appreciate more experienced opinions.
2nd Newbie question - Is there still an option to pay to upgrade these seats to PE, depending on availability, at the counter?
Yes, these tickets can be upgraded day of departure pending availability.
Jul 20, 2018, 1:55 pm
#2541
Join Date: Jan 2010
Location: CHI
Posts: 129
Waitlisting will be abolished in December for Y tickets, though there is no specification on what happens with existing wait lists. Instead we will get dynamic pricing to confirm awards at anytime at much higher point prices. So I would probably not necessarily advice to transfer points for a JMB wait list right now.
Yes, these tickets can be upgraded day of departure pending availability.
Yes, these tickets can be upgraded day of departure pending availability.
And good to know about the upgrade option, thank you.
Jul 20, 2018, 3:45 pm
#2542
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
There my well be a point to wait listing, as JMB, but there is no certainty. But if you have the SPG points and are willing to gamble a bit, it is probably your best bet to get a potential seat. The gamble is that if you don't get it, your miles are "stuck" in the JMB account.
Jul 20, 2018, 4:55 pm
#2543
Join Date: Jan 2010
Location: CHI
Posts: 129
Sorry, no it does not matter. I was way too far in the future in my thinking. Not sure why I was thinking 2019, as October 19 is if course not open for booking yet.
There my well be a point to wait listing, as JMB, but there is no certainty. But if you have the SPG points and are willing to gamble a bit, it is probably your best bet to get a potential seat. The gamble is that if you don't get it, your miles are "stuck" in the JMB account.
There my well be a point to wait listing, as JMB, but there is no certainty. But if you have the SPG points and are willing to gamble a bit, it is probably your best bet to get a potential seat. The gamble is that if you don't get it, your miles are "stuck" in the JMB account.
Jul 20, 2018, 5:22 pm
#2544
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
Waitlisting will be abolished in December for Y tickets, though there is no specification on what happens with existing wait lists. Instead we will get dynamic pricing to confirm awards at anytime at much higher point prices. So I would probably not necessarily advice to transfer points for a JMB wait list right now.
Yes, these tickets can be upgraded day of departure pending availability.
Yes, these tickets can be upgraded day of departure pending availability.
Here's the cost for upgrade to PY at check-in: http://www.jal.co.jp/en/info/inter/apopyug.html
Note that lounge access is NOT included if you pay for this upgrade, unless you have ow Sapphire or above.
Jul 20, 2018, 6:36 pm
#2545
Join Date: Jan 2010
Location: CHI
Posts: 129
Jul 20, 2018, 7:13 pm
#2546
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
Jul 22, 2018, 5:43 pm
#2547
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
Hi all,
I'm currently an ANA Diamond looking to switch to JAL, since JAL allows to gift complimentary status to my wife so that my family of 4 can travel more easily. Also that i can enroll in JGC and keep lifetime oneworld sapphire in case i don't travel for work anymore.
My question is - ANA has unlimited complimentary upgrade for Platinum and Diamond, from economy -> premium economy (at the airport if there are seats in PEY, economy does not need to be sold out), does JAL have similar upgrade procedure? Or in the case that economy isn't full, i'll still in be economy without getting upgraded to premium economy?
i spent a couple of hours searching on google and looking at JAL website and couldn't find related answers.
Thanks!
I'm currently an ANA Diamond looking to switch to JAL, since JAL allows to gift complimentary status to my wife so that my family of 4 can travel more easily. Also that i can enroll in JGC and keep lifetime oneworld sapphire in case i don't travel for work anymore.
My question is - ANA has unlimited complimentary upgrade for Platinum and Diamond, from economy -> premium economy (at the airport if there are seats in PEY, economy does not need to be sold out), does JAL have similar upgrade procedure? Or in the case that economy isn't full, i'll still in be economy without getting upgraded to premium economy?
i spent a couple of hours searching on google and looking at JAL website and couldn't find related answers.
Thanks!
Jul 22, 2018, 8:01 pm
#2548
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
Hi all,
I'm currently an ANA Diamond looking to switch to JAL, since JAL allows to gift complimentary status to my wife so that my family of 4 can travel more easily. Also that i can enroll in JGC and keep lifetime oneworld sapphire in case i don't travel for work anymore.
My question is - ANA has unlimited complimentary upgrade for Platinum and Diamond, from economy -> premium economy (at the airport if there are seats in PEY, economy does not need to be sold out), does JAL have similar upgrade procedure? Or in the case that economy isn't full, i'll still in be economy without getting upgraded to premium economy?
i spent a couple of hours searching on google and looking at JAL website and couldn't find related answers.
Thanks!
I'm currently an ANA Diamond looking to switch to JAL, since JAL allows to gift complimentary status to my wife so that my family of 4 can travel more easily. Also that i can enroll in JGC and keep lifetime oneworld sapphire in case i don't travel for work anymore.
My question is - ANA has unlimited complimentary upgrade for Platinum and Diamond, from economy -> premium economy (at the airport if there are seats in PEY, economy does not need to be sold out), does JAL have similar upgrade procedure? Or in the case that economy isn't full, i'll still in be economy without getting upgraded to premium economy?
i spent a couple of hours searching on google and looking at JAL website and couldn't find related answers.
Thanks!
and there’s no such thing as life sapphire status. Enjoy while it lasts. JL can change the JGC rules at any time. If you want real lifetime status, go for AA, BA, QF, etc.
Jul 23, 2018, 8:51 pm
#2549
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
no, you either pay for it or get upgraded only for operational reasons. Stick to NH if you want free upgrades like this.
and there’s no such thing as life sapphire status. Enjoy while it lasts. JL can change the JGC rules at any time. If you want real lifetime status, go for AA, BA, QF, etc.
Jul 26, 2018, 10:33 pm
#2550
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
I just processed an upgrade request for a return flight, outbound was availble, but inbound is waitlisted. However, I was charged the points for the upgrade in both directions. Is that the normal way? When putting both legs on waitlist, the points are only charged if/when the upgrade clears, and only payment for one leg at a time if they don't clear at the same time. ,