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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Aug 20, 2018, 8:18 am
  #2581  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by CPH-Flyer
Yep, a 1000 yen. But basically just a better seat.
Yes.
Furthermore, JL3002 is an international equipment (767).
So, sometimes, A REALLY BETTER SEAT.
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Old Aug 20, 2018, 9:29 am
  #2582  
 
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
Does the new Hale lounge at HNL, also act as an admirlas club lounge? And does it have showers?
Thank you
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Old Aug 20, 2018, 2:49 pm
  #2583  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Originally Posted by Ceres
Does the new Hale lounge at HNL, also act as an admirlas club lounge? And does it have showers?
Thank you
Neither has been confirmed in the press releases from JAL Which is of course also not a denial..
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Old Aug 21, 2018, 1:39 am
  #2584  
 
Join Date: May 2018
Programs: JMB
Posts: 132
Originally Posted by Wasabi Tofu
Yes.
Furthermore, JL3002 is an international equipment (767).
So, sometimes, A REALLY BETTER SEAT.
Just to verify: If I want to be upgraded for both flights I have to pay for both separately? It's not like "Buy PY for the long flight and get J for the connection flight for free."?
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Old Aug 21, 2018, 1:43 am
  #2585  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by Seyan
Just to verify: If I want to be upgraded for both flights I have to pay for both separately? It's not like "Buy PY for the long flight and get J for the connection flight for free."?
it’s per segment
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Old Aug 22, 2018, 4:31 pm
  #2586  
 
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
Originally Posted by Ceres
Does the new Hale lounge at HNL, also act as an admirlas club lounge? And does it have showers?
Thank you
Just for a data point, I emailed them to find out my questions


Dear Mr. Ceres,

Thank you for your reply to our email.

The New Sakura Lounge Hale is not open to Admiral's Club members. The older Sakura
lounge however is still available. Please also note there are no shower facilities
in either Lounge.


Thank you for your interest in Japan Airlines.


Best regards,

Japan Airlines The Americas
Customer Support Desk
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Old Aug 27, 2018, 8:47 am
  #2587  
 
Join Date: Jun 2016
Location: Surrey
Programs: BA Gold, VS Gold, Eurostar CB, IHG Spire, Hilton Diamond, Bonvoy Titanium, Hertz President Circle
Posts: 435
This question has probably been asked before but I'm struggling to find a quick solution. Have just flown into HND on domestic JL flight and have a separately booked international flight tomorrow morning with BA.

I was not able to get my bags tagged to LHR so need to check in again tomorrow morning. Is there a check-in desk for international connections at the domestic terminal I can use? I'm staying in first cabin T1 tonight and would like to avoid the bus/monorail/keiyku transfer to international if possible because I have awkward baggage. If not, which of the three (or something else?) is best for transferring with large awkward baggage?

Thanks in advance!
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Old Aug 27, 2018, 8:53 am
  #2588  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Originally Posted by s1362083
This question has probably been asked before but I'm struggling to find a quick solution. Have just flown into HND on domestic JL flight and have a separately booked international flight tomorrow morning with BA.

I was not able to get my bags tagged to LHR so need to check in again tomorrow morning. Is there a check-in desk for international connections at the domestic terminal I can use? I'm staying in first cabin T1 tonight and would like to avoid the bus/monorail/keiyku transfer to international if possible because I have awkward baggage. If not, which of the three (or something else?) is best for transferring with large awkward baggage?

Thanks in advance!
You will need to wait until the BA check in counters open. If I remember correctly 3 hours before departure. Guess the over night stay is what prevents through check of luggage.
CPH-Flyer is offline  
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Old Aug 30, 2018, 12:30 pm
  #2589  
 
Join Date: Jan 2010
Location: CHI
Posts: 129
I have a waitlist booking on JAL and it's about 4 weeks out now. I've renewed it twice already. I'm wondering what the next step is if the award is released. Will I get an email and just go to the website to confirm the booking? Or do I need to keep checking the website myself to see if the award is released? I'm assuming they will email me, but I feel paranoid that I'll miss it if I don't keep checking a few times a day. This is for an economy ticket, so I'm hopeful, but not taking anything for granted.
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Old Aug 31, 2018, 5:34 am
  #2590  
 
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 428
I'm flying JL 2 back HND-SFO on 7 September. Is it possible to request female amenity kit/gift so I can give it as a gift to gf? I still have my JL 1 outbound kit and gift and don't need another for myself.
rdlmitedu is offline  
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Old Aug 31, 2018, 6:28 am
  #2591  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by rdlmitedu
I'm flying JL 2 back HND-SFO on 7 September. Is it possible to request female amenity kit/gift so I can give it as a gift to gf? I still have my JL 1 outbound kit and gift and don't need another for myself.
yes
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Old Sep 2, 2018, 9:19 pm
  #2592  
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Join Date: Jan 2016
Posts: 407
Hi guys, I'm flying tokyo to kl in December. However, I have bought MH separately from kl to sin one way. Will they allow the bags to be checked through to SIN? Thanks in advance
cowism is offline  
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Old Sep 2, 2018, 10:02 pm
  #2593  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by cowism
Hi guys, I'm flying tokyo to kl in December. However, I have bought MH separately from kl to sin one way. Will they allow the bags to be checked through to SIN? Thanks in advance
yes, as long as it’s a same day connection.
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Old Sep 3, 2018, 9:37 am
  #2594  
 
Join Date: Nov 2014
Posts: 120
How early can you check in for an international flight at Haneda? Can't find answer on website.
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Old Sep 3, 2018, 9:50 am
  #2595  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by sergent
How early can you check in for an international flight at Haneda? Can't find answer on website.
it’s listed on the website

https://www.jal.co.jp/en/inter/airport/hnd/info/
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